Malleny Mortgage Solutions Reviews 

90
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We recently used Malleny Mortgage Solutions in Edinburgh to help us purchase our first flat, and we cannot recommend Karen highly enough. From the very start, Karen was warm, knowledgeable, and... See more

Rated 5 out of 5 stars

Sam and Shiralee were absolutely fantastic helping me change my mortgage product and sort out income protection. Sam is very knowledgable, researches the options thoroughly and takes the time to discu... See more

Rated 3 out of 5 stars

Gregor was vey helpful initially and found us a bridging loan. After that there was little help when there were obstacles put in our way and delays. Takes a large % for doing not a lot.

Company replied

Rated 5 out of 5 stars

Our adviser was really friendly and guided us calmly through our first house purchase. She made it easy for us to ask questions and clearly explained the answers. Applying for a mortgage and health in... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant

Information provided by various external sources

Malleny Mortgage Solutions is an independent, whole of market mortgage and protection broker based in Edinburgh serving clients across Scotland & the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.7

All reviews

(90)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful, friendly, efficient

Malleny provided a helpful and friendly service throughout the entirety of the process. Able to provide a range of mortgage offers to best fit our situation, our mortgage was approved quickly and efficiently.

October 29, 2020
Unprompted review
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Reply from Malleny Mortgage Solutions

Hi. Many thanks for your review and great feedback. We are happy to have been able to help. All the best in your new home.

Rated 5 out of 5 stars

Friendly and efficient service

Gregor was very friendly and approachable in dealing with a bridging loan for us - he would always return calls on the same day and kept in touch brilliantly. Sue in the office was also great. Thank you!

October 20, 2020
Unprompted review
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Reply from Malleny Mortgage Solutions

Hi Victoria. Thanks for your kind words. We always aim to provide an excellent customer service. All the best in your new home.

Rated 5 out of 5 stars

The guys at Malleny delivered when I needed it

The guys at Malleny are not only experts in their field they are also decent folk who simplify and demystify the financial product and service you need to achieve your objective. Even during covid where the world is upside down they managed to wrestle the lenders to the ground and get my mortgage sorted out jumping through many more hoops that normal. Nice work !

October 7, 2020
Unprompted review
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Reply from Malleny Mortgage Solutions

Cheers Phil. We really appreciate this feedback.

Rated 5 out of 5 stars

Helpful all the way

I would highly recommend Malleny Mortgage Solutions, they helped my mum with her lifetime mortgage offer and were honest and reliable to deal with, it was a smooth process in a particularly challenging climate. They researched the market and found alternative providers when the first one fell through, I would highly recommend them.

September 18, 2020
Unprompted review
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Reply from Malleny Mortgage Solutions

Thank you for your kind words. Best wishes to you and your mum. Im really pleased we got a great result for her. Have a good day.

Rated 5 out of 5 stars

Fantastic service

Fantastic service - thoroughly recommend. The whole team were knowledgeable, acted in our best interests and were able to turn everything round very quickly.

July 21, 2020
Unprompted review
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Reply from Malleny Mortgage Solutions

Thank you so much for your kind words. We really appreciate your feedback. Thanks for sharing your experience. :-)

Rated 5 out of 5 stars

Equity Release

We knew very little about equity release mortgages before we approached Malleny Mortgage Solutions. We were assigned an equity release specialist, Sue Balatoni, who led us through a really useful exercise of clarifying our financial objectives then describing a range of products that would achieve them. That enabled us to make a fully informed final decision. Having chosen to go with a lifetime mortgage product, Sue then explained the process and actively made sure that it progressed to completion. We were delighted with the service we got from Malleny Mortgage Solutions, and Sue in particular.

December 19, 2019
Unprompted review
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Reply from Malleny Mortgage Solutions

Thank you so much for your kind words. Have a great Christmas and all the best for the New Year.

Rated 5 out of 5 stars

1st Class service

Gregor and his team were excellent in helping us to find and arrange the best suitable mortgage for our needs. They worked quickly and efficiently and went over and above to ensure the whole process was as smooth as possible. Cant recommend highly enough

November 18, 2019
Unprompted review
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Reply from Malleny Mortgage Solutions

Many thanks Fraser. All the very best in your new home. I am sure you will all be really happy there.

Rated 5 out of 5 stars

Elderly person downsizing from family home to sheltered flat

My elderly mother wanted to downsize and be able to choose where she lived before selling the home she had been in for years which would involve a bridging loan. Gregor McMeechan was so kind and sensitive with my mum, who was overwhelmed and stressed at the time, he reasured her and gave her the confidence to offer on a property. Sue Balatoni then put it all in place, she was outstanding, keeping the family updated at every stage, and went the extra mile for us. An outstanding service from Gregor and Sue at a difficult time - I'm more than happy to recommend Malleny Mortgage Solutions - huge thanks

January 17, 2019
Unprompted review
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Reply from Malleny Mortgage Solutions

Thanks for your lovely feedback.

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