Mark Goodwin Pianos Reviews 

163
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We bought a Piano from Mark about a year ago - Great communication from the outset and in a very short space of time an immaculate piano was delivered to our door. We had a Yamaha U1 from 1973 - it lo... See more

Rated 5 out of 5 stars

I have never purchased a piano before and was very uncertain about making such a large purchase online. I liked the information and videos that l saw on Mark Godwin’s website which helped me to deci... See more

Rated 5 out of 5 stars

Bought our first ever Yamaha U10BL from Mark Goodwin two years ago and we are still very pleased with it. Communications and service were very good. Highly recommend!

Rated 5 out of 5 stars

We had a great experience visiting their shop and playing a few of their great range of pianos, and found a wonderful Yamaha U3 which we then bought. They were great at setting up the finance and arra... See more

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4.9

Excellent

TrustScore 5 out of 5

163 reviews

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4.9

All reviews

(163)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Delighted with the piano and whole experience

Mark and the team are fantastic. Like many people, I suspect, I was in the market for a good reconditioned Yamaha -- looking on Mark's site, listening to different pianos, and thinking about making the next step. I'm a late-starter beginner, and I really wanted an acoustic after getting my grade 1, so I finally make the plunge, spoke to Mark, Julie and the team, and popped up to London to try out some U1s and U3s. After trying out quite a few with help from Dexter -- also super helpful -- I ended up buying a slightly older than I expected 1984 U3 that I simply loved the sound and touch of -- and I've been thrilled with it from the moment it arrived. I simply love playing it, and it remains one of the best purchases I've made in a long time -- not a moment's regret, and I'd recommend Mark and the team to anyone considering buying a Yamaha. Genuinely a fantastic service.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding in all areas!

Julie, Mark and the team at Mark Goodwin Pianos have been superb. They made the purchase of our U1 at Hazelwick School as smooth as possible, including extras as required and ensuring the piano could be safely maneuvered around the school hall with replacement castors.
I would recommend this company to anyone looking for a high quality piano. Thank you all.

Stuart Bayliss,
Head of Music, Hazelwick School

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Responsive and knowledgeable

Mark was fantastic in helping me choose the right piano for my daughter. He was responsive, took additional pictures, and even recorded a short piece so we could feel reassured of the piano sound. Delivery was on time and smooth, I absolutely recommend him and his team! Andrea - Datchet

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Thrilled with our piano. Mark came out specially to fit the soft close lid. Thank you.

January 7, 2024
Unprompted review
Rated 5 out of 5 stars

I am so pleased we decided to use Mark…

I am so pleased we decided to use Mark Goodwin Pianos. They were knowledgeable, incredibly responsive and inspired confidence from the start. We felt certain that if there were any problems, they would put things right. Fortunately, there were no problems as they provided such a fantastic service, as did their colleagues at PIANOSPEED who effortless collected our old and delivered our new instrument. If only all transactions could be like this!

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Mark Goodwin pianos

Mark Goodwin and Julie, both of them were very very good during my Yamaha piano purchase. They promptly responded to all my questions. Delivery of the piano was on time and the whole process went smoothly. I would recommend them. Very happy with their service.
Kishor.

August 4, 2023
Unprompted review
Rated 5 out of 5 stars

great U1 rental scheme

I recently had the pleasure of engaging with Mark Goodwin Pianos for the U1 rental scheme, and I am delighted to share my overwhelmingly positive experience! This scheme is particularly beneficial for young beginners, providing them with a fantastic opportunity to explore and nurture their musical talents without the immediate financial commitment of purchasing a piano outright.

One of the standout aspects of our rental experience was the impeccable condition of the U1 piano we received. It’s evident that Mark Goodwin Pianos takes great pride in maintaining their instruments to the highest standards. The U1 model itself is a joy to play, with responsive keys and a rich, beautiful sound that is sure to inspire and motivate young learners.

In addition to providing top-notch instruments, the service offered by Mark Goodwin Pianos is equally commendable. From the initial inquiry to the delivery of the piano, every interaction was marked by efficiency and professionalism. The team was quick to address our questions and needs, making the entire process smooth and stress-free. Their prompt service, combined with the excellent condition of their pianos, makes Mark Goodwin Pianos a reliable choice for any aspiring pianist.

In conclusion, if you're considering renting a piano for a budding musician in your family, look no further than Mark Goodwin Pianos. With their exceptional U1 rental scheme, high-quality instruments, and swift service, they have exceeded my expectations and provided a platform for young individuals to embark on their musical journey with confidence and joy. Highly recommended!

July 27, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and quick response. I bought a Yamaha U3 piano in July. It is brilliant and my daughter loves it so much!

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent advice and brilliant support

Excellent advice throughout the process, crucially helping to make the right choice in this important decision. Really good London show room, where one can book a session and test pianos undisturbed. The detailed guidance on the web (piano descriptions, explanations, stock listing) is extremely good and to a level that I have not seen elsewhere. Lifetime warranty and first free tuning are additional features that make MGP pianos and outstanding choice.

July 12, 2023
Unprompted review
Rated 5 out of 5 stars

Totally stress free purchase

Totally stress free purchase - Mark was so helpful, offering me a choice of pianos, playing them for me and advising which one would suit the size of the room. As a born again beginner after 35 years of not playing I didn't feel knowledgeable enough to make a decision so left it in Mark's expert hands. The piano is immaculate and sounds amazing - I would highly recommend Mark Goodwin Pianos.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Wide choice of pianos. Excellent communication. Professional home delivery.

I am extremely happy with the choices of pianos, the delivery and the communication.
I was sent emails with choice of pianos. Emails contained link to videos so that we can see, compare and decide. I highly appreciate this.
The delivery was smooth. The guys took every precaution while delivering into the room of our choice. Very professional indeed.
The communication throughout the process was excellent. The prices, 0% finance, delivery etc were clearly communicated.
The piano we received is of high quality. My daughter is really enjoying playing it every day. Thanks.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great piano from Mark Goodwin pianos

I recently bought a Yamaha Ux from
Mark and absolutely love it. It is a beautiful piano and a beautiful piece of furniture. It sounds fantastic and it’s in great condition for its age. From the moment I decided to buy the piano the attention and service was fantastic. The delivery and set up was amazing and Mark even offers a free tuning Overall a great service and a wonderful piano so if you are in the market for a piano you would not go wrong chatting to Mark and his team.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

Mark Goodwin the original and best piano shop ever.

I have been using Mark Goodwin’s business for many years and have had a few students buy from him too. We recently purchased a U1 for Padiham Town Hall to create some art and music into Padiham. The council was so thrilled they even had a special meeting to arrange the delivery. The town hall was buzzing especially on delivery day. Guys were really good delivered with extreme care and attention to detail. Mark Goodwin is definitely the place to buy a piano if you want good attentive service before and after delivery.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

I emailed MGP asking several questions…

I emailed MGP asking several questions and Mark was EXTREMELY helpful. He answered in a quick manner and he was very knowledgeable. I highly recommend Mark Goowin Pianos for any piano questions or needs you may have. Kimberly in the U.S.

July 13, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service even after many years

Just like to say that Mark Goodwin Pianos is friendly, has excellent customer service keeping their promise even after many years. I had received a reply right away when I called today and helped me right away. Highly recommend Mark & Julie if you are looking to buy a piano.

June 19, 2023
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, professional & friendly

Mark is knowledgeable, professional and very easy to deal with. I have been in discussions with him about the sale of a Yamaha U1 and he came back to me quickly with a valuation and all the information I required around how the process would work, collection, insurance of the item etc. I am not surprised by the excellent reputation they have and it is well worth reviewing their social media output for information (and some entertainment!). Frankly, if you are in the market for a top quality used piano, particularly Yamaha, I am not sure why you would you go anywhere else.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great knowledge and support

I had a great experience dealing with mark goodwin pianos. Initially read through the website for advice. From phoning up, to choosing a piano to delivery, all was organised seemlessly and very efficient. Great to have a lovely family piano in the home

May 1, 2023
Unprompted review

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