So far everything is as I would desire. The Team has been helpful, comms sound, positive and friendly attitude, completely different approach than my previous letting agent. Big thanks to Brionna, Lea... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Recently rented out our property with Martins and Jen Ormond has been nothing short of fantastic, helping us through the process every step, quick responses and lots of support. Made the process whils... See more
Company replied
We would like to say infinite thank you to Brianna for her continuous support during our 3yrs tennacy & onwards. We wish you & your whole team a year of continued growth, happiness, and suc... See more
I have been with many Property Managers during the last 3 decades. You will not ever find anyone with the competence, affability and wide skill set as Ms Jen Ormond . She smoothed out every possible... See more
Company replied
Company details
Written by the company
We have excellent experience in property sales, letting and management with more than 600 properties that we are responsible for. Our customers are our guests, we treat them with respect striving to make their time with us a great experience.
Contact info
192 Seabourne Road, BH5 2JB, Bournemouth, United Kingdom
- 01202 559922
- bournemouth@martinco.com
- www.martinco.com/estate-agents-and-letting-agents/branch/bournemouth
4.7
Excellent
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Thanks Brianna for following through…
Thanks Brianna for following through and liaising with the landlord for various issues.
You are bright, cheerful, positive and business like.
November 11, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Mrs G. Biggs, Thank you so much for your review. We're thrilled to hear about your positive experiences with our team, especially with Brianna. Your praise validates our dedication to delivering exceptional service and support. We look forward to continuing our successful partnership. Warm regards, Martin and co Bournemouth team.
Brianna of Martin & Co Bournemouth
Brianna guided me through the entire move (which as we all know can be stressful) with ease. She was very knowledgeable & helpful with all aspects.
I would have no hesitation in using Martin & Co in the future.
September 12, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Al, Thank you for your fantastic review! We’re delighted to hear that you had a great experience with our property management team, especially Brianna. It’s wonderful to hear that you would have no hesitation in using us in the future. We’re committed to providing an outstanding experience for all our clients, and your support means a lot to us. Kind regards, Martin and co Bournemouth team.
Thank you Leah and Martin and Co
Thank you Leah for all the support and guidance you’ve given me throughout my search for a new home. From the very beginning, you were friendly, patient, and genuinely invested in helping me find the right place. You always listened, understood my concerns. You and your team were really professional.
November 14, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Ruditha, Thank you for your wonderful review! We're delighted to hear that you found our service smooth and efficient. Providing a seamless experience for our clients is our top priority, and your feedback inspires us to continue delivering the best service possible. If you need any further assistance, please don't hesitate to reach out. Kind regards, Martin and co Bournemouth team.
Professional Service.
I deal with three different letting agents and Martin & Co, Bournemouth provide the best service. I would like make a special mention regarding Jen who has been both very helpful and professional. I would highly recommend this Letting Agency.
November 13, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Robert, Thank you for your kind words and five-star review! We’re thrilled to hear that you find our team at Martin & Co to be professional. Providing exceptional service to our landlords is our top priority, and your feedback motivates us to continue delivering the best experience possible. If you have any further suggestions or needs, please don’t hesitate to reach out. Warm regards, Martin and co Bournemouth team.
Thank you to Leah!
Thank you to Leah! The experience of moving properties after being with Martin & Co for the past 6 years was such a smooth experience, the team is helpful as always and eased the stress that comes with moving home. Highly recommend!
June 1, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Jess, Thank you for your glowing review! We're thrilled to hear that you had a smooth experience with Leah and our team during your move. It's always our aim to ease the stress of relocating, and it’s wonderful to know we succeeded. We appreciate your recommendations and look forward to assisting you again in the future! Kind regards, Martin and co Bournemouth team.
Everything went super smooth
Everything went super smooth, they are extremely helpful and prompt. Leah and Jen helped us with everything from the beginning to the very end of the process.
November 12, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Mátyás, Thank you for your wonderful review! We’re thrilled to hear that your experience was smooth and that Leah and Jen provided you with the support you needed throughout the process. Your satisfaction is our top priority, and your kind words motivate us to continue delivering excellent service. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Martin and co Bournemouth team.
A big thank you to Jen
A big thank you to, Jen Ormond for all the help and assurance that she has given me over the years. Excellent problem solving skills, and an invaluable asset to Martin & Co. A pleasure to deal with - best wishes to her and the team...
November 11, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Whee Lbase, Thank you for your kind words and glowing review! We're thrilled to hear about your positive experiences with Jen Ormond and our team at Martin & Co. We truly value your trust and support over the years. Your satisfaction is our priority, and we look forward to assisting you again in the future! Kind regards, Martin and co Bournemouth team.
Very professional team
Very professional team, special thanks to Leah & Jen :)
November 1, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Gizella, Thank you for your kind words and the fantastic 5-star review! We’re thrilled to hear you had a positive experience with our team. Leah and Jen are indeed exceptional, and we'll be sure to pass on your appreciation. We're committed to providing top-notch service, and your feedback motivates us to keep excelling. We look forward to assisting you again. Warm regards, Martin and co Bournemouth team.
feedback
spoke to a camilla over the phone and she was really helpful with everything i needed, couldn’t recommend more
October 13, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Zach, Thank you so much for your fantastic review! We’re thrilled to hear that Camilla was able to assist you effectively. Our team is dedicated to providing excellent service, and your kind words motivate us to keep improving. If you need any further assistance, please don't hesitate to reach out. Kind regards, Martin and co Bournemouth team.
What’s important to know?
Highly recommended spoke to Camilla on the phone very helpful employee very respectful and efficient and a very efficient business.
September 16, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Josh, Thank you for your kind words and for recommending our services! We’re thrilled to hear that Camilla provided you with helpful and respectful assistance. Our team strives to deliver efficient service, and your feedback reinforces our commitment. We look forward to assisting you again in the future! Warm regards, Martin and co Bournemouth team.
Martin and co were excellent estate…
Martin and co were excellent estate agents to deal with I rented my property prior to completion and Sam Dempster was the lady I dealt with she was efficient and friendly and got back to me quickly with any queries I had and made sure any problems were resolved quickly!
Brandon Lee was the estate agent who showed us round the house that we brought he also was brilliant. He was friendly and helpful and quickly got things moving for us!
November 11, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Sarah, Thank you for your fantastic review! We're thrilled to hear about your positive experience with Sam Dempster, Brandon Lee and our team. Providing efficient and friendly service is our priority, and it's wonderful to know that we met your expectations. If you need any further assistance in the future, please don't hesitate to reach out. Warm regards, Martin and co Bournemouth team.
Very Pleased
This is the first time we've used an agency for our rental and we have been very impressed with all the team we have dealt with, especially Jen Ormand and Leah Wells.
November 11, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear LL, Thank you for your fantastic review! We're thrilled to hear that your first experience with our agency has been a positive one. Jen and Leah are dedicated to providing exceptional service, and we’re glad they made a great impression on you. If you need any further assistance, please don’t hesitate to reach out. We look forward to supporting you in the future! Warm regards, Martin and co Bournemouth team.
Martins are really on-the-ball
Martins are really on-the-ball when it comes to sorting out my rented flat. Brianna is quick to respond and to take the necessary action.
November 11, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Dave R, Thank you for your wonderful review! We’re delighted to hear that Brianna has provided you with prompt and efficient service regarding your rented flat. Our team strives to ensure a seamless experience for our clients, and your feedback truly motivates us. If you need anything further, please don’t hesitate to reach out. Kind regards, Martin and co Bournemouth team.
All sound
So far everything is as I would desire. The Team has been helpful, comms sound, positive and friendly attitude, completely different approach than my previous letting agent. Big thanks to Brionna, Leah, Jen and Camila (forgive if order is not right, still trying to work out who is who!). We will see how things go moving forward but I'm rather optimistic. Thank you team!
November 10, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Michael, Thank you for your wonderful review! We're delighted to hear that you’re enjoying your experience with our team and appreciate your kind words about Brianna, Leah, Jen, and Camila. Our goal is to provide exceptional service, and it's fantastic to know you feel supported. We look forward to continuing this positive journey with you and ensuring everything remains seamless. Kind regards, Martin and co Bournemouth team.
Sale of a property
Martin & Co sold our property in July. Brandon Lee was our sales agent. He was very professional and patient with us !
We would definitely use Martin & Co again.
July 28, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Rhian, Thank you for your wonderful review! We're thrilled to hear that Brandon provided you with a professional and patient service throughout the sale of your property. Your satisfaction is our priority, and we’re delighted to have been part of your journey. If you need assistance in the future, please don’t hesitate to reach out. Warm regards, Martin and co Bournemouth team.
Spoke with McKay on the phone and he…
Spoke with McKay on the phone and he was honestly really pleasant to deal with. Super friendly and explained everything clearly without any pressure.
November 5, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Ridhcheall, Thank you for your kind words! We're delighted to hear that you had a positive experience with McKay. Our team strives to provide clear and friendly service, ensuring our clients feel comfortable throughout the process. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to supporting you in the future! Warm regards, Martin and co Bournemouth team.
McKay helped me with a rental enquiry…
McKay helped me with a rental enquiry and was super helpful. Quick to respond, easy to talk to and genuinely pleasant to deal with. Made the process stress-free.
November 8, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Jade, Thank you for your wonderful review! We’re delighted to hear that McKay provided you with such helpful and stress-free service during your rental enquiry. Our team strives to make every interaction positive and efficient, and your feedback reinforces our commitment. Should you need any further assistance in the future, please don't hesitate to reach out. Warm regards, Martin and co Bournemouth team.
In good hands
Brianna Simpson has been very helpfull with any problems and advise that has arisen with my property let , l feel happy that my property is being looked after. Thankyou Brianna.
November 10, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Jane, Thank you so much for your review. We're thrilled to hear about your positive experiences with Brianna. Your praise and encouragement mean a lot to us. We look forward to continuing our successful partnership. Warm regards, Martin and co Bournemouth team.
Martin & Co
We used Martins and Co to manage our property in Bournemouth.
A special thanks to Brianna Simpson! She is fantastic at taking care of the landlord and tenant, following up on all the issues, and keeping the communication active and smooth.
November 9, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Marcello, Thank you for your wonderful 5-star review! We’re delighted to hear that you chose Martin & Co to manage your property in Bournemouth. Our team is committed to providing exceptional service, and it's fantastic to know we met your expectations. If you have any further needs or questions, please don’t hesitate to reach out. Warm regards, Martin and co Bournemouth team.
Good Service
We have been using Martin & Co Bournemouth as Agents for our rental properties for about 5 Years and been happy with their services. Brianna has been very helpful with sorting out maintenance issues on the properties.
November 9, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Lori, Thank you for your kind words and continued trust in Martin & Co Bournemouth over the past five years. We’re delighted to hear that Brianna has been instrumental in addressing your maintenance needs. Your satisfaction is our priority, and we look forward to continuing to provide you with exceptional service. Warm regards, Martin and co Bournemouth team.
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