So far everything is as I would desire. The Team has been helpful, comms sound, positive and friendly attitude, completely different approach than my previous letting agent. Big thanks to Brionna, Lea... See more
Company replied
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Review summary
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Recently rented out our property with Martins and Jen Ormond has been nothing short of fantastic, helping us through the process every step, quick responses and lots of support. Made the process whils... See more
Company replied
We would like to say infinite thank you to Brianna for her continuous support during our 3yrs tennacy & onwards. We wish you & your whole team a year of continued growth, happiness, and suc... See more
I have been with many Property Managers during the last 3 decades. You will not ever find anyone with the competence, affability and wide skill set as Ms Jen Ormond . She smoothed out every possible... See more
Company replied
Company details
Written by the company
We have excellent experience in property sales, letting and management with more than 600 properties that we are responsible for. Our customers are our guests, we treat them with respect striving to make their time with us a great experience.
Contact info
192 Seabourne Road, BH5 2JB, Bournemouth, United Kingdom
- 01202 559922
- bournemouth@martinco.com
- www.martinco.com/estate-agents-and-letting-agents/branch/bournemouth
4.7
Excellent
217 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I rented my apartment through Martin &…
I rented my apartment through Martin & Co and I'm pleased with their services. They've been excellent in terms of housing quality, quick responses, and efficient handling of all my queries and requests. I first met with McKay through a house viewing, one of their staff members. He was friendly, professional, and very helpful throughout the process. Overall, the whole team was professional and made the experience smooth and pleasant. Highly recommend Martin & Co!
July 11, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Felix, Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience with Martin & Co. It’s fantastic to know that McKay and the team could assist you efficiently and make your renting journey smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future. Kind regards, Martin and co Bournemouth team.
We have used Martins to manage
We have used Martins to manage
our property for a number of years, which they have always done in an exemplary manner. However Brianna has really excelled these last few weeks when a troublesome leak has appeared . She has kept the tenants and ourselves fully informed as well as chasing the property maintainance company. We could not have asked for more
November 8, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Nina, Thank you for your fantastic 5-star review! We truly appreciate your trust in Martins for your property management needs. Our team is dedicated to providing exceptional service, and we're delighted to hear that you’re satisfied with our support. Should you need anything further, please don’t hesitate to reach out. Warm regards, Martin and co Bournemouth team.
Brandon is a professional
Brandon is a professional, very helpful and approachable. He is happy to follow up on your request and give feedback. He is an asset to Martins and Co
September 2, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Ifeyinwa, Thank you so much for your kind words and glowing review! We’re thrilled to hear that Brandon’s professionalism and approachability made a positive impact on your experience. Your feedback means a lot to us, and we’re proud to have him as part of the Martins and Co Bournemouth team. Warm regards.
Had many different encounters with…
Had many different encounters with McKay and is always nice, respectful and useful
October 31, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Oscar, Thank you for your wonderful five-star review! We're thrilled to hear about your positive experiences with our team at McKay. Our commitment to providing respectful and helpful service is at the heart of what we do. We look forward to assisting you again in the future! Warm regards, Martin and co Bournemouth team.
I was welcomed by a lovely kind…
I was welcomed by a lovely kind gentlemen called McKay , although I didn’t go for the flat for unrelated reasons I still felt as if he had done an amazing job. Will definitely come back
August 30, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Zack, Thank you for your wonderful feedback! We're delighted to hear that McKay made a positive impression during your visit. Your satisfaction is our priority, and we’re thrilled that you plan to return. If there's anything we can assist you with in the future, please don’t hesitate to reach out. Warm regards, Martin and co Bournemouth team.
Brandon was a professional…
Brandon was a professional salesperson!!
Highly recommend this Estate Agents..
October 31, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Laura, Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with Brandon. Our team strives to provide the highest level of professionalism, and it's rewarding to know we met your expectations. Should you need any further assistance in the future, please don’t hesitate to reach out. Warm regards, Martin and co Bournemouth team.
Martin & Co have been managing my…
Martin & Co have been managing my property for the past 3 years in a very satisfactory manner, looking well after the tenants as well, specially Brianna Simpson who was the agent making sure all communications were handled in a timely manner.
November 7, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Azad, Thank you for your wonderful review! We’re thrilled to hear that you’re satisfied with our management of your property over the past three years. Brianna and the team strive to maintain excellent communication and care for both landlords and tenants. Your appreciation means a lot to us, and we look forward to continuing to provide you with exceptional service! Kind regards, Martin and co Bournemouth team.
We have recently rented a flat through…
We have recently rented a flat through Martin&Co ~ all process has been smooth from start to finish. We met with Leah, who has been very professional during viewing and answered all of our questions. She has been very prompt with follow up and issuing necessary documents. We have spoken with Jen as well and we had the same experience- prompt, professional and friendly.
October 24, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Zuzana, Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Leah and Jen was smooth and professional. Our team strives to provide excellent service, and your feedback motivates us to keep raising the bar. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Martin and co Bournemouth team.
Highly recommend Camilla!
As a first time buyer I was well and truly overwhelmed by the whole process, however Camilla recommended a mortgage broker and a survey company to us which turned our whole journey around. Both companies were very professional, efficient and knowledgeable.
Thank you Camilla, I am so grateful for your guidance you made what could have been a stressful experience so much easier.
November 6, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Danielle, Thank you for your fantastic review! We're thrilled to hear that Camilla's recommendations made your first-time buying experience more manageable. Ensuring our clients feel supported is our top priority, and we're pleased that our trusted partners were able to assist you effectively. If you need anything further or have questions in the future, please don’t hesitate to reach out. Warm regards, Martin and co Bournemouth team.
The professional work ethic stands out
The professional work ethic stands out. Very proactive and helpful and friendly staff
Would 100% recommend them
November 6, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Eamon, Thank you for your generous feedback! We're thrilled to hear that you had a positive experience with Sam at Martin and Co. We pride ourselves on our professionalism and commitment to our clients, and it's rewarding to know we met your expectations. Your recommendation means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out! Kind regards, Martin and co Bournemouth team.
I have worked with Martin & Co for some…
I have worked with Martin & Co for some time now. In particular, I have worked with the maintenance and accounts departments. Brianna Simpson has always given me advance notice of anything cropping up in relation to the rental of my property. She has always been courteous both by email and phone. Recently she has saved expenditure on maintenance that, due to her ideas, was not required. I am extremely grateful to Brianna, and all the Martin & Co team for their care and support both of the tenants and the landlord.
November 6, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Ann, Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Brianna and our team. We strive to provide exceptional service, and it's rewarding to know that Brianna's proactive approach and support have made a difference for you. Your feedback inspires us to continue delivering the best for our clients. Warm regards, Martin and co Bournemouth team.
Great Service
Brianna Simpson at Martin & Co is always keen to help whenever we have any issues with the rental property and gets things sorted in a timely and professional manner. Thanks Brianna.
November 6, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Chris, Thank you for your wonderful review! We’re thrilled to hear that Brianna's dedication and professionalism have positively impacted your rental experience. At Martin & Co, we strive to provide exceptional service, and it’s rewarding to know we’re meeting your expectations. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Martin and co Bournemouth team.
Martin & Co
Martin & Co. have let several of our properties now. Camilla has always given 100% effort and she has found us high quality tenants. We can definitely recommend her.
November 5, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Matthew, Thank you so much for your glowing review! We’re thrilled to hear that Camilla’s dedication and hard work have resulted in high-quality tenants for your properties. Your recommendation means the world to us, and we look forward to continuing to provide you with exceptional service in the future. Warm regards, Martin and co Bournemouth team.
Camilla provided us with fantastic…
Camilla provided us with fantastic support when we were looking for a new property. She answered all queries about letting the property, explained the referencing process. She went above and beyond to make sure that we have all information needed to make a decision about letting the property. Thank you very much!
June 9, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Veronica, Thank you for your wonderful review! We’re thrilled to hear that Camilla provided you with exceptional support during your property search. Our team is dedicated to ensuring a smooth experience for our clients, and we’re glad Camilla was able to assist you effectively. If you need any further assistance in the future, please don’t hesitate to reach out. Kind regards, Martin and co Bournemouth team.
Amazing staff
I recently just sold my house.
Brandon was amazing from pricing to sell to completetion.
He guided me and helped with any questions i had.
He will be a recomended to all my clients if they look to sell in the future.
I cannot thank him enough.
Martin and co are very professional and helpful would recommend 🙂
November 3, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Thank you for your wonderful review! We’re delighted to hear that Brandon and the team were able to support you through the selling process, especially with your busy schedule. Your satisfaction is our priority, and we truly appreciate your kind words. If you need any further assistance in the future, please don't hesitate to reach out. Warm regards, Martin and co Bournemouth team.
Brandon has been lovely
Brandon has been lovely, would thoroughly recommend him and his agency.
November 4, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Sophie, Thank you so much for your kind words and for recommending Brandon and our agency! We are delighted to hear that you had a positive experience. Your satisfaction is our top priority, and we truly appreciate your feedback. If there’s anything else we can assist you with, please don’t hesitate to reach out. Kind regards, Martin and co Bournemouth team.
Brandon was an absolute delight to work…
Brandon was an absolute delight to work with! He was knowledgeable and friendly, and he was also efficient and chased up everything when it was needed! We found a great property thanks to him!
September 10, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Alice, Thank you for your wonderful review! We are thrilled to hear that Brandon provided you with such a positive experience. His dedication to client satisfaction and expertise truly sets him apart. We're delighted you found a great property and appreciate your kind words. If you need anything further, please don’t hesitate to reach out! Kind regards, Martin and co Bournemouth team.
Reply from Martin & Co Bournemouth
Dear Erhan, Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with our team. Our staff strives to provide exceptional service, and your feedback reinforces our commitment. If there's anything more we can do for you, please don't hesitate to reach out. Kind regards, Martin and co Bournemouth team.
Great teamwork
Feel very great full to Brandon and his team for selling my house... Guys worked very hard and were helping me in any way they could .. particularly as I worked away
...they were great😊
October 3, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Thank you for your fantastic review! We're thrilled to hear that you found our team knowledgeable and that Brandon was able to assist you effectively whilst you were working away. Your satisfaction is our top priority, and we appreciate your kind words. If you need any further assistance, please don't hesitate to reach out. Warm regards, Martin and co Bournemouth team.
I got Very bad Service about renting…
I got Very bad Service about renting house. They made me signed agreement ,bought £150, informed moving dates etc.. Afterall they declined all the things . Taken my money.
I would not recommend this agency.
They will take money by saying there is a mistake on our part.
August 15, 2025
Unprompted review
Reply from Martin & Co Bournemouth
Dear Pratheksha, We sincerely regret to hear about your experience and appreciate your feedback. We aim to provide excellent services. Kind regards, Martin and co Bournemouth team.
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