Martin & Co Wanstead Reviews 

211
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I've had many bad experiences with lettings agents in the past, Martin & Co were a breath of fresh air. Very organised and professional with good Comms. Big thanks to Rob & Sarah for all their help.... See more

Rated 5 out of 5 stars

I have used Martin and co. for many years to deal with the management of my properties and finding me tenants. I have found them to be very professional and efficient. They have always dealt with an... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. Rob, our agent made moving into our first home feel easy and stress-free. Professional, supportive, and always quick to help — highly recommend!

Rated 5 out of 5 stars

This is our second letting of property through Martin & Co and I can say they are very professional in this field. Rob Hall was our contact from the Wanstead branch and was a huge help in finding us a... See more

Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Rental Agency

Written by the company

Here at Martin & Co Wanstead, we are very proud to provide specialist advice, guidance, and support across all areas of the residential property market to the people of Wanstead, and wider East London and West Essex communities. Franchisee Michael Molloy was born and bred in Wanstead and brings a wealth of local knowledge to the team, as well as extensive experience from across the industry. A landlord himself, Michael has first-hand understanding of the needs of landlords and tenants, and alongside his dedicated and experienced team delivers a comprehensive service to buyers, sellers, tenants, and investors alike. With our wealth of experience across both lettings and sales, you can be confident of receiving the very highest standards of service from the Martin & Co Wanstead team at all times. Whether you have a property to sell in the area, or you are looking for a home to rent, please do get in touch as we'd be delighted to help. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Wanstead get you on the move.


Contact info

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding customer service throughout…

Outstanding customer service throughout the whole renting process.

July 6, 2022
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Afternoon,

Thank you so much for your 5* review, I wish you well in your new home moving forward and remember we are always here for you.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

Exceptional

I used Martin and Co and the agent was rob hall. Exceptional service from the start and professional throughout . Very polite , helpful and a man of his word and would highly recommend him and his company for any dealings. Thank you for your help in finding my new home

July 6, 2022
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Afternoon,

Thank you so much for your 5* review, it is a great relief to hear yet again how my staff and in particular Rob Hall who is so professional all contribute to help all our clients and their endless continued conduct in our field. I wish you well in your new home moving forward and remember we are always here for you.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

The process went smoothly from the…

The process went smoothly from the beginning till the end. Thank you Rob for all your support.

May 21, 2022
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Thank you Maheswaran for your kind review and time. We are pleased to hear all went well for you and if there is anything we can do further to help please do not hesitate to contact any of the team.

kind regards
Laraine Tarrant

Rated 1 out of 5 stars

I had the manager himself come out from…

I had the manager himself come out from wanstead. He has not replied to my emails or phone calls
There is no way to complain either i tried head office but no body responded after a promise of a call back.
Irresponsible and unprofessional and an unnecessary agent. Not worth the trouble of my time anymore

May 4, 2022
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Afternoon Miss Houssein, I have called today a mobile number that we have against your name however from the conversation this seems not to be the person that has written the review. Can I please ask that you call me direct on my dd 0203 931 0358 and speak with me Laraine - I would like to get to the bottom of the 1 star review and your issues raised - thank you

Rated 5 out of 5 stars

I live in Brisbane

I live in Brisbane. In 2019 Rob took on the letting of my late father's flat. Time and distance can be a tricky thing when you live 12,000 miles away. Rob's dedication and professionalism at this time especially given the required regulations and restrictions that COVID had put in place, made what was a sad and difficult process very much easier. After probate was granted in 2021, Rob then took on the sale of the property and had me confident that he was the right man for the job. Communication was key in the process and Rob again scored highly with that, resulting in a successful sale which completes within 2 weeks. Thank you Rob Hall.

January 25, 2022
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Morning,

Thank you for taking the time to write a 5* review. Your time in writing this review is very welcomed and I will pass on your comments to Rob Hall our Lettings Manager who is such a valid member of the staff team. Rob is not only able to provide a first class Lettings Service but is also hands on in our professional Sales Team. Rob always delivers a professional service to all our clients and continues to provide the service which Martin & Co Wanstead prides itself on. We are delighted to have been able to conduct a professional smooth service for you and will continue in our communications on the sale of the property.

May I take this opportunity to wish you well and a happy new year 2022.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

Needed to move quickly and Rob helped…

Needed to move quickly and Rob helped me find somewhere suitable quickly. Great service and Rob is lovely to deal with and by far the most pleasant letting agent I have dealt with during this whole, stressful process.

Cannot recommend Martin & Co's service enough.

January 2, 2022
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Afternoon,

Thank you for your time in writing a review with 5*'s this is very rewarding and helpful to our business and staff. You comments will be passed onto Rob and we all hope that you enjoy your new home. We are always here to help.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

MARTIN & CO - ROB HALL

The experience with Martin & CO has been extraordinary from the begging to finish. The whole team were polite, courteous and professional.

Our representative Rob Hall has been very helpful and kept us up to date throughout the whole process. He was able to find us our perfect property in no time.

-K Slajus

December 10, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Morning - thank you for your time in writing a 5* star review. Rob always goes that extra mile to help in providing a first class professional service on behalf of Martin & Co Wanstead. We wish you well in your new home.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

Great support and help

Hi Rob,

Thank you for all your help re-letting my flat and all your support and advice throughout the year.

Regards
Elsie Sheen

December 6, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Thank you Elsie for your 5*'s and comments. I will relay this on to Rob. As always we are here to support and help.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

Outstanding

I am very happy with the service provided by Martin & Co Wanstead and Rob Hall in particular. Rob managed to let my flat in July despite challenging circumstances, namely changing tenant preferences/requirements during COVID. He secured multiple viewings, provided excellent advice and the process culminated in my property being let with the desired calibre of tenant. In August, he did it again for another property, by securing a quality tenant within a week of commencing marketing! Thank you for the outstanding service.

August 30, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Morning Ash,

Thank you once again for taking the time in writing a review. All reviews are extremely appreciated and helpful to my business and staff team. With reviews of such gratitude like yours, this makes my staff feel that the roles they play and service commitment is one of a kind and really this helps the entire team.

Through such a difficult 18 months we continue to strive to be the best at what we do!

We are always here to help and advise.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

Very professional

July 7, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Thank you Andy for your 5* review. Very much appreciated by all the staff.

kind regards - Michael Molloy - Business Owner

Rated 2 out of 5 stars

Poor communication

Poor communication throughout selling process, calls not returned, emails not answered.

July 7, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Hi Ben,

We have emailed to clarify the issues with you and have looked into the your concerns. We do take on board any issues brought to our attention and deal with the same professionally.

With regard to the Solicitor chosen, I only wish you had at the time throughout the sales progression notified us of your concerns. We cannot unfortunately deal with Solicitors and a grievance after the sale has completed.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

5* service from Susie Ralston

Susie Ralston was extremely helpful throughout the process and made sure we were able to complete before the stamp duty changes, without her help it may not have happened. Five stars for her efficiency and dedication!

July 1, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Afternoon Mr Williams,

Firstly thank you so much for the review and kind words - Susie is an extremely valid member of the team and first class in Sales Progression - we pride ourselves on having the best professional staff in our Agency - of course your comments will be passed on to Susie.

regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

Great experience with Martin & Co

Great experience with Martin & Co - we were the buyers and at no point felt as if they weren't working for us just as much as the seller - answered all our queries in good time - great team - wouldn't hesitate to recommend.

June 17, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Evening Heather,

Thank you for your time in posting the reviews. Every review is highly appreciated. We hope you have settled in well and wish you all the very best for the future, from all the staff at Wanstead. Do not hesitate to pop in and say Hello. :)

regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

First time renting!

This is my first time renting, and I am currently 30 weeks pregnant. I have had difficulty everywhere however Rob at Martin and Co has made this whole process simple and straight forward and kept me updated the whole way - I am really excited to move into my first flat. Thank you Rob!

May 13, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Hi Danielle,

Firstly many Congratulations. I am delighted that we have managed to secure you your first flat and Rob has exceeded his expert professionalism as always in helping clients making the process simple and straight forward for you. Your comments have been forwarded onto Rob. Wishing you well for the future.

kind regards,
Michael Molloy - Business Owner

Rated 5 out of 5 stars

Professional and friendly service…

Professional and friendly service maintaining a good liaison between seller, buyer and solicitor. Would recommend to anyone and will probably use their services again in the future.

April 15, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Morning Brian,

Thank you for your 5 Star review. We are happy to hear all is now almost final and the service you received was as expected. Our staff aim to liaise in a professional manner at all times and always give as much support to sellers and buyers. I do know Laraine made this introduction and has worked on your file for sometime and am pleased to hear our services may be of use to you in the future.

kind regards and all the very best
Michael Molloy - Business Owner

Rated 5 out of 5 stars

A big thank you to Lorraine Tarrant at Martin…

Thank you to Lorraine Tarrant at Martin & co for her outstanding service. She has been extremely supportive and helpful throughout my move.
I will always recommend Lorraine Tarrant to my family & friends for her amazing & helpful service.
I rate my experience 5 star!

April 2, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Thank you Patricia for your time in writing a review. It is extremely rewarding to read such positive comments and especially with a member of staff who has proved to be outstanding in her conduct, I will pass on your comments to Laraine.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

Best Estate Agents

From the very first phone call Laraine was brilliant. Great communication throughout the process and an absolute pleasure to deal with. Absolute top quality service and would 100% recommend

April 1, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Afternoon,

Thank you for your time and review - it is always great to receive such wonderful reviews which helps our business and new clients choose the best service! Laraine is a dedicated member of the team and I will pass on your comments.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

A great little local Estate Agent

A great little local Estate Agent. We had Richard who was absolutely fantastic - lovely guy, not pushy, understanding, patient, and knew the area extremely well. All round excellent service from Martin & Co - each time we called the office, anyone who was there picked up the phone and was helpful, and passed on messages. Would definitely deal with these guys again, however we're not looking to move out of our newly bought lovely home in the immediate future!

February 14, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Morning,

Thank you for your lovely review, which is very much appreciated. My staff do provide a first class service and work hard to keep up the expectations that we offer. We are proud to offer a fantastic service to all our clients and are very happy that you found this experience to be rewarding. May I take this opportunity of wishing you many happy years in your beautiful new happy home for all the family. Any time you are passing the office do pop in and say hello!

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

Highly Recommended

They found new tenants for me and helped to get my flat refurbished and in working order really quickly, so I am very grateful to them.

January 22, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Afternoon Alyn,

Thank you again for taking the time to post a review. Every review is valid and helps others secure the best agent like ourselves at Martin & Co Wanstead and also to provide the efficient effective service that all our staff fulfil.

kind regards
Michael Molloy - Business Owner

Rated 5 out of 5 stars

A big thank you to the team at Martin &…

A big thank you to the team at Martin & Co. I recently rented out my flat through them and the service from start to finish was brilliant. Rob made the whole process easy and the communication throughout was outstanding. Also, thank you to Richard and Michael for their help during the process.

January 22, 2021
Unprompted review
Martin & Co Wanstead logo

Reply from Martin & Co Wanstead

Good Afternoon Tara,

Thank you for your time in posting a review on Trustpilot, this is extremely helpful for clients reading Trustpilot and allowing them to make a decision on choosing the right Agency. Richard, Rob and I were only too pleased to help in searching for the best tenant for your property.

Many thanks
Michael Molloy - Business Owner

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