Miller Metcalfe Surveyors Ltd Reviews 

977
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

MM offered to survey the house ten days earlier than anyone else - and kept their promise. The Seller testified to the rigor with which Mr Russell carried out the survey. He sent his report the same... See more

Rated 1 out of 5 stars

Not really sure what I paid £800.00 for! Paid for full structural survey, however any areas that may be troublesome on an old building i.e roof, report just says to get checked by a specialist, so fee... See more

Company replied

Rated 5 out of 5 stars

From the beginning when I was given a quote to the end when I received the timely report has been handled professionally by Miller Metcalfe Surveyors Ltd. I would recommend them. The surveyor has p... See more

Rated 1 out of 5 stars

Provided wrong information about the parts of the property they would inspect. The inspector was late on the day of inspection and did not review an important area within the property that was prom... See more

Company details

  1. Real Estate Agency

Information provided by various external sources

We are an independent, multi-disciplined surveying practice offering extensive coverage throughout England and Wales. All our Surveyors are Members or Fellows of the RICS who have joined us bringing with them a wealth of knowledge and experience. We provide a variety of services to include: Property Valuations for a number of different purposes, HomeBuyer reports, Condition Surveys and Building Surveys. Our Head Office is located in the North West of England where you will find our dedicated Sales Team, Case Management Team and Customer Care Advisors. We will ensure you receive a professional, reliable & efficient service. Our reviews speak for themselves! We look forward to hearing from you. Regards The Miller Metcalfe Survey Team


Contact info

3.3

Average

TrustScore 3.5 out of 5

977 reviews

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3.3

All reviews

(977)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional survey

Very professional survey. The report was completed within three days of the survey, which was very efficient.
The report itself was easy to access and understand.

November 15, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

I needed the survey done quickly and was initially told earliest available was for 7 days later. I asked if they would be able to help to bring this earlier (in the hope we can move in before Christmas) and they were able to move things around to only 2 days later! Thank you to Paul and the team, really appreciated.

November 11, 2019
Unprompted review
Rated 4 out of 5 stars

Prompt effective service

Prompt effective service, good verbal debrief and PDF version of report. However to date no hard copy of the report received.

November 11, 2019
Unprompted review
Rated 5 out of 5 stars

Clear views

Clear views - obviously an experienced surveyor and put my mind at rest regarding a couple of faults I have seen.

November 11, 2019
Unprompted review
Rated 1 out of 5 stars

Avoid.

I feel my review needs to be out there now. Currently in a huge legal case with this company. 2 separate surveyors from Miller Metcalfe got the construction of our house wrong and the ramifications were massive. The whole article will be released in journals soon, but for now people on here need to know that you should not use this company. 1 year down the line and the case continues.....avoid!

November 10, 2019
Unprompted review
Rated 4 out of 5 stars

Much appreciated

I found yourselves more personal and helpful as we verbally discussed which survey suited my needs. Plus my surveyor Geoff White called me to discuss some matters of relevance as well as being able to read my report. I felt that I was in good hands but more importantly the 2 people, Kristi and Geoff.
Thanks

November 9, 2019
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great customer service and really efficient. I called and the next week they were out to check the property and I received a call that afternoon updating me on everything.

The report was thorough and really easy to follow. Really pleased that I did it as I can now arrange and plan what needs to be done in the house.

Highly recommend

November 7, 2019
Unprompted review
Rated 4 out of 5 stars

Excellent company to use.

I found Miller Metcalfe extremely professional in their approach to our survey, it was clearly set out highlighting in a traffic signal rating of problems, which was very clear and easy to understand. They were very prompt on doing the survey and getting back to us too. It was a fair price and I would thoroughly recommend using them to anyone.

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Survey report

Many thanks for making it such a simple and efficient service. Survey done, Surveyor phoned and ran through the report then I received it the next morning. Excellent service, very pleasant staff.

November 4, 2019
Unprompted review
Rated 5 out of 5 stars

Great all round service

Arranging the survey was very easy and the telephone service people were very helpful.
The price was excellent value for money.
The homebuyer report was much more thorough than I expected. The surveyor discovered some issues with the property and gave us a more realistic valuation. The sellers were not too happy with this but it did eventually allow us to renegotiate the asking price downwards.
I was able to speak with the surveyor once we had the report to clarify a couple of technical details.
Also the report will be very useful once we have moved as it details what should be done to maintain the house in good order.
The report also included a rebuilding cost estimate, which we can use when buying buildings insurance.

November 4, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service, the surveyor called me on the day to discuss immediate concerns and then highlighted it in the full report, highly recommend

November 4, 2019
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service. Helpful when organising date of survey. I fully recommend Miller Metcalfe Surveyors! Their report is easy to understand.

November 2, 2019
Unprompted review

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