The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and wou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been so impressed with My Community Bank from start to finish. The application process was clear, straightforward, and far less stressful than with many other lenders I’ve dealt with in the p... See more
Company replied
I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience. The application was simple and efficient. I applied online and received a quick response. The... See more
Company replied
Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.
Company replied
Company details
Written by the company
My Community Bank is an online Credit Union serving communities across the UK.
Contact info
30 Churchill Place, E14 5RE, London, United Kingdom
- 02033750221
- friends@mycommunitybank.co.uk
- www.mycommunitybank.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from My Community Bank
Incredibly fast and efficient service
Incredibly fast and efficient service. At a time that I needed assistance, My Community Bank stepped up and delivered

Reply from My Community Bank
Easy and straightforward application I…
Easy and straightforward application I didn’t have to wait too long for the decision because approval was guaranteed before making the application. That helped me to know before making the application.

Reply from My Community Bank
Very quick transfer but I was surprised…
Very quick transfer but I was surprised and disappointed that I had to pay £300 just for having the money for one month.
Amazing company
Amazing company, very simple process to obtain a loan. Straight forward in paying off early.
Highly recommend.

Reply from My Community Bank
Quick and easy application
Quick and easy application, money paid quickly once approved, customer call prior to completion was nice.

Reply from My Community Bank

Reply from My Community Bank
Very easy application and information…
Very easy application and information all explained
Excellent product ,fast and no issues
Very easy and good service .

Reply from My Community Bank
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







