My Community Bank Reviews 

2,144
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

The loan came at exactly the right time when I needed it most. The process was quick, with no time wasted everything was handled efficiently and smoothly. I’m really impressed with the service and wou... See more

Rated 5 out of 5 stars

I’ve been so impressed with My Community Bank from start to finish. The application process was clear, straightforward, and far less stressful than with many other lenders I’ve dealt with in the p... See more

Company replied

Rated 5 out of 5 stars

I recently took out a personal loan from Community Bank, and I’m pleased with the overall experience. The application was simple and efficient. I applied online and received a quick response. The... See more

Company replied

Rated 4 out of 5 stars

Helped me out when I needed it, rediculouly easy process. Ok for some debt shuffling/short term, when banks wont lend, but interest rates extortionate.

Company replied

Company details

  1. Credit Union
  2. Alternative Financial Service

Written by the company

My Community Bank is an online Credit Union serving communities across the UK.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(2,144)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy to use and very helpful when…

Very easy to use and very helpful when needed

July 9, 2024
My Community Bank logo

Reply from My Community Bank

Hi Stuart,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Incredibly fast and efficient service

Incredibly fast and efficient service. At a time that I needed assistance, My Community Bank stepped up and delivered

July 15, 2024
My Community Bank logo

Reply from My Community Bank

Hi there,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Easy and straightforward application I…

Easy and straightforward application I didn’t have to wait too long for the decision because approval was guaranteed before making the application. That helped me to know before making the application.

July 12, 2024
My Community Bank logo

Reply from My Community Bank

Hi Prince,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Nice useful

Very helpful, nice and trustworthy

July 5, 2024
My Community Bank logo

Reply from My Community Bank

Hi Ila,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars
My Community Bank logo

Reply from My Community Bank

Hi Jeremy,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Very good service.

Good service

June 25, 2024
My Community Bank logo

Reply from My Community Bank

Hi there,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Quick efficient service.

Quick efficient service.

June 25, 2024
My Community Bank logo

Reply from My Community Bank

Hi Stefanie,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Amazing company

Amazing company, very simple process to obtain a loan. Straight forward in paying off early.

Highly recommend.

June 22, 2024
My Community Bank logo

Reply from My Community Bank

Hi Derek,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Seamless service

June 26, 2024
My Community Bank logo

Reply from My Community Bank

Hi there

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Quick and easy application

Quick and easy application, money paid quickly once approved, customer call prior to completion was nice.

June 24, 2024
My Community Bank logo

Reply from My Community Bank

Hi Jenny,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

It was the quick response to my…

It was the quick response to my application.

June 23, 2024
My Community Bank logo

Reply from My Community Bank

Hi Anthony,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Fantastic service

Good job when I needed a loan

June 20, 2024
My Community Bank logo

Reply from My Community Bank

Hi Vivian,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

Rated 5 out of 5 stars

Very helpful like to be reminded when…

Very helpful like to be reminded when money due

June 11, 2024
My Community Bank logo

Reply from My Community Bank

Hi Kevin,

Thank you for your review and for taking the time to give us 5 stars! We really appreciate it and are glad you are happy with our service.

Thanks, My Community Bank

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