myMallBox Reviews 95

TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I've been using MyMallBox for nearly four years now and they've only gone downhill. If you complain on their Facebook page, they'll ask for your personal info in public only to tell you they can't fin... See more

Rated 1 out of 5 stars

THIEVES stay away from this company they are low life scammers they have gone downhill and trust me I live in UK so I use them to get items from USA. The customer service is absolutely rude and keep... See more

Company replied

Rated 4 out of 5 stars

I have had a mymallbox suite for a LONG time. I've recently started using it again cause I'm appreciating the quick response times on customer service questions. I continue to hope they will work hard... See more

Company replied

Rated 5 out of 5 stars

A really nice and affordable way to get shipped your shopping from USa to Europe. Shipping costs are quite affordable and there are a couple of interesting features such as consolidate two or more pac... See more

Company replied

Company details

Written by the company

myMallBox is a package forwarding service in the United States specializing in consolidation and international shipping. Sign up for a free U.S. address (in Delaware, a tax-free state) and shop as if you live in the United States!


Contact info

3.4

Average

TrustScore 3.5 out of 5

95 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, along with myMallBox professional team accompanying me with every question, great reliable service. Thank you guys!

June 6, 2024
Unprompted review
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Reply from myMallBox

Thank you!

Rated 5 out of 5 stars

Great service

Great service. I was able to reship my package in 24 hours and it arrived safely in a few days.

June 1, 2024
Unprompted review
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Reply from myMallBox

Thank you!

Rated 4 out of 5 stars

Had my mailbox account for a long time.

Had my mailbox account for a long time.
Service quality went up and down over the years but always sent and arrived.
Fees for regular shipping with tracking are a bit excess in my opinion to alternatives, but I still prefere them for the ability to consolidate, split and handle special requests (for additional fee).

June 14, 2024
Unprompted review
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Reply from myMallBox

Thank you! We appreciate your continued business!

Rated 3 out of 5 stars

Unfortunately the mymallbox shijping…

Unfortunately the mymallbox shijping prices for international orders have become far too expensive which means I will not be able to use going forward which is a shame as I’ve used this company for years. It used to be extremely affordable to ship over from the usa to the uk.

May 30, 2024
Unprompted review
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Reply from myMallBox

I'm sorry about the rates. Please reach out next time and we will see what options there may be for you.

Rated 4 out of 5 stars

Good Service

It took slightly longer than expected to receive the parcel. Nonethless good service overall and good pricing.

June 7, 2024
Unprompted review
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Reply from myMallBox

Thank you!

Rated 4 out of 5 stars

Consistent experience over years

I've been shipping with myMallBox for a few years now. It's a great way to get things in Canada that don't ship here. You just use the myMallBox address on your order and then it's easy to select shipping when it is arrived. The user interface is pretty easy. Shipping to Canada can be pricey, but I think that's everywhere.

June 13, 2024
Unprompted review
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Reply from myMallBox

Thank you, Naomi for your continued business. We appreciate you!

Rated 4 out of 5 stars

I have had a mymallbox suite for a LONG…

I have had a mymallbox suite for a LONG time. I've recently started using it again cause I'm appreciating the quick response times on customer service questions. I continue to hope they will work hard to bring prices down on forward shipping to domestic addresses. Also, I hope they are working hard to makesure mail/packages aren't getting lost.

June 13, 2024
Unprompted review
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Reply from myMallBox

Thank you for using us again! We are working hard to get the best rates and service for our customers.

Rated 4 out of 5 stars

Honesty and professionalism

They are honest with the time that it would take for the requests to be done. Always packed my items carefully, and even gave me extra bags to wrap them when re-packaging (they even packed and marked my Taylor Swift conffetti!), my fav company to use for my purchases in the US. They used to only allow PayPal which was problematic since we can't use it in Korea, have yet to use the new system to pay via card.

May 3, 2024
Unprompted review
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Reply from myMallBox

Thank you! We appreciate you and your continued support!

Rated 5 out of 5 stars

No issues

I've used MyMallbox for several years, and haven't really had any issues with them. The prices are decent, though not cheap, and for my needs they work when forwarding and consolidating packages from the US to Canada. Their website is modern, and I've never really had to actually contact or speak to them directly. I have and will continue to use them based on my experience so far, and do recommend them to friends and family.

June 13, 2024
Unprompted review
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Reply from myMallBox

Thank you very much! We appreciate the referrals!

Rated 5 out of 5 stars

Very reliable

Very reliable, great service

June 8, 2024
Unprompted review
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Reply from myMallBox

Thank you for your review! We appreciate your business!

Rated 5 out of 5 stars

I love Mymallbox 🙌🏻

I’ve used Mymallbox since around 2018 and while there have been some hiccups, the customer service has always been amazing and any issues get resolved asap. I’m able to ship lots of products to myself in the UK that I wouldn’t normally be able to buy from the USA and save a lot on shipping. It’s such a simple service to use and I love it :)

March 28, 2024
Unprompted review
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Reply from myMallBox

Thank you! We appreciate your business!

Rated 4 out of 5 stars

Works well for me

Works well for me, I haven’t had anything dramatic happen. I order small amounts of cosmetics from brands thet dont ship to Canada and I’ve found that ordering powder products and water transfer decals have caused me no grief
I read their list of items they won’t ship, so it’s unfortunate that they don’t use ground shipping for things like perfume and nail polish. But I just don’t order those things from the US.
Shipping times for my orders have always beed sent out within 2 days with no items missing or broken. I’ll keep using them until I find a comparable service that’ll ship perfumes or nail polish

May 9, 2024
Unprompted review
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Reply from myMallBox

Thank you! We appreciate your continued use of our service.

Rated 5 out of 5 stars

Cheapest prices

I used many forwarding companies but found that this one has the cheapest shipping options available. It's great

May 23, 2024
Unprompted review
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Reply from myMallBox

Thank you! We try to offer the best shipping rates to our customers.

Rated 5 out of 5 stars

I’ve been using this service for years…

I’ve been using this service for years and they are always helpful and consistent. If you live in Canada you know how much distributors are overcharging with increasing duties - this is a massive help.

May 22, 2024
Unprompted review
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Reply from myMallBox

Thank you! We appreciate your loyalty!

Rated 5 out of 5 stars

Convenient service

A really nice and affordable way to get shipped your shopping from USa to Europe. Shipping costs are quite affordable and there are a couple of interesting features such as consolidate two or more packages into a single one or repacking a package in order to save space, weight and money. Customer care is also efficient.

May 1, 2024
Unprompted review
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Reply from myMallBox

Thank you! We are happy you have had good experiences with us.

Rated 5 out of 5 stars

Recommended!

The service has always worked reliably and is fairly priced. I've shipped a number of packages through myMallBox and have never had an issue. Will continue to use them for my package forwarding needs.

January 26, 2024
Unprompted review
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Reply from myMallBox

Thank you! We appreciate the nice words!

Rated 5 out of 5 stars

BEST mailing forwarders out there!

I have used myMallBox since 2019 to help with shipping my U.S. orders and parcels to me in the UK and I love using them because I can consolidate the parcels that come in and have storage up to 3 months and they always find the cheapest shipping rate for me.

I also want to shout out the Customer Service as any issues or questions I’ve had they’ve always been able to help and resolve.

So if you are looking for a company to forward your parcels from the U.S. I highly recommend myMallBox.

May 22, 2024
Unprompted review
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Reply from myMallBox

Thank you! We appreciate your business and the kind words!

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