I've been using MyMallBox for nearly four years now and they've only gone downhill. If you complain on their Facebook page, they'll ask for your personal info in public only to tell you they can't fin... See more
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THIEVES stay away from this company they are low life scammers they have gone downhill and trust me I live in UK so I use them to get items from USA. The customer service is absolutely rude and keep... See more
Company replied
I have had a mymallbox suite for a LONG time. I've recently started using it again cause I'm appreciating the quick response times on customer service questions. I continue to hope they will work hard... See more
Company replied
A really nice and affordable way to get shipped your shopping from USa to Europe. Shipping costs are quite affordable and there are a couple of interesting features such as consolidate two or more pac... See more
Company replied
Company details
Written by the company
myMallBox is a package forwarding service in the United States specializing in consolidation and international shipping. Sign up for a free U.S. address (in Delaware, a tax-free state) and shop as if you live in the United States!
Contact info
Centerpoint Boulevard 620, 19720, New Castle, United States
- support@mymallbox.com
- www.mymallbox.com
Hasn’t replied to negative reviews
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DO NOT USE THESE THEM
DO NOT USE THESE THEM! Absolutely shocking. no customer service. lost packages. won't respond to emails. no phone to reach them. I'm filing a police report.
No contact and no answers to Email.
Very poor service
Very poor service. They are very slow and charge hidden fees. Their competitors are much better.
I totally agree with the earlier…
I totally agree with the earlier review. They stole my goods too. Awful company. Stay clear from these guys.
They lost my parcel and never bother…
They lost my parcel and never bother answering Email. Avoid them at all cost.
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