neolegal.ca Reviews 

342
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

As a first experience and for the service I received - Communication - Documents Transfer - Appointment with lawyer - Return completed document for approval - Confirmation of tracking n... See more

Rated 1 out of 5 stars

Neolegal was unprofessional and they use push tactics to get you to sign up with your credit card right away. They then forced us to use a awful web portal with a crappy user interface to communicate.... See more

Company replied

Rated 5 out of 5 stars

I decided to start my company and it was a bit difficult for me because I do not have any skill on this. So I decided to make some research on the net and I found them, at the first contact, I underst... See more

Rated 5 out of 5 stars

I love neolegal's business model. As a busy entrepreneur, I'm incredibly thankful for this quick and simplified done-for-you service. I spoke with an attentive customer service team and a very knowled... See more

Company replied


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3.9

Great

TrustScore 4 out of 5

342 reviews

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3.9

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(342)

29 reviews in the last 12 months

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Rated 1 out of 5 stars

I would give them a zero rating

I would give them a zero rating, if possible. Received a demand letter from this law firm. To begin with the address cited in the letter was incorrect, the letter was full of spelling mistakes, all the allegations were without dates, times and places. In addition, the letter was not signed by the lawyer, just initialized. I made numerous written requests for more information concerning this demand letter. All went unanswered. After consulting my own lawyer, I was informed that this is a highly disreputable firm. Impossible to communicate with anyone without first giving them your credit number.

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM STAY AWAY

SCAM SCAM SCAM! STAY FAR AWAY FROM THIS COMPANY.

DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION OR YOU ARE SCREWED!

I POSTED A NEGATIVE COMMENT IN EARLY MARCH IN WHICH THEY BEGGED ME TO REMOVE SINCE WE CAME TO AN AGREEMENT 🤝 FOR REIMBURSEMENT WHICH WAS ONLY HALF OF THE $600 PAID I HAD CANCELED WITHIN 48 HRS AND THEY ROBBED ME $300. SO I BIT THE BULLET AND TOOK HALF OF THE REIMBURSEMENT.

IT IS NOW APRIL 9 AND STILL HAVE NOT BEEN REIMBURSED! ITS BEEN 1 MONTH!

STAY AWAY FROM THIS BULL CRAP 💩 COMPANY AND HIRE A REAL LAWYER

YOU HAVE A BETTER CHANCE TO GET GOOD REPRESENTATION OUT OF A CEREAL BOX THAN THIS HORRIBLE COMPANY 💯

I WILL NOT BE REMOVING MY NEGATIVE COMMENT THIS TIME AND WILL POST THIS ON EVERY REVIEW ONLINE!

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY FROM THIS SCAM

STAY AWAY! They will tell you whatever it takes to get your credit card info and then leave you stranded and searching for answers. If you do track down. Lawyer, they’ll send an email on your behalf and that’s “all they can do”. Prosecutors don’t even reply to them leaving you on your own. Total scam!! The reviews don’t lie…

April 10, 2024
Unprompted review
Rated 1 out of 5 stars

SAVE YOUR MONEY

On Friday March 8, I called, explained my situation and a junior lawyer or legal student called me back. I explained in great detail what I needed and specifically added that I was not interested in paying their 144$ + taxes if no one could help me. After I sent him a judgement and summary of my "defence", this same person called me back and told me that one of their lawyers was able to help.

This morning, I sent an email acception to pay the fee on the condition that a lawyer can help. Well, they replied to my email stating that they did NOT specialize in what I asked for!!!!!

THANK GOD I did not pay on Friday when that junior asked to because my file was urgent! I categorize them as awful as Droit Legal and the legal firms that sell their services for a "cheap" fee!

SAVE YOUR TIME AND MONEY!

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother.

Do NOT waste your money on these useless clowns. All these positive reviews read like they’re fake as hell, pretty sure they spend more on google ads than anything else. Just pay the ticket or fight it yourself.

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

The lawyers were knowledgeable and able…

The lawyers were knowledgeable and able to provide with the information I needed to make an informed decision regarding my situation

February 19, 2024
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Sherry,
Thank you very much for taking the time to leave a review!
Please let us know if we can further assist you in any way.
Have a great day,
The Neolegal Team

Rated 5 out of 5 stars

The lawyer was prepared and answered…

The lawyer was prepared and answered all my questions. She was honest and very realistic.

January 19, 2024
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Elizabeth,
Thank you very much for taking the time to leave a review!
Please let us know if we can be of further assistance.
Have a great day,
The Neolegal Team

Rated 5 out of 5 stars

helpful discussion with lawyer

The discussion with the lawyer was very helpful and informative. The call was right on time and all my questions were answered. It is very easy to upload documents to the portal.

December 27, 2023
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Robert,
Thank you very much for taking the time to leave a review.
We are pleased that all of your questions were answered and that you found the portal easy to use.
Have a great day,
The Neolegal Team

Rated 1 out of 5 stars

It was a waste of time for me

It was a waste of time for me. After they asked me to pay them asap, I got called by them and was told they can’t help us and that they will refund us. After 3 weeks still no refund. Still waiting for my refund

December 7, 2023
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Alin,
We would like to look into the matter, but will need to speak with the person whose name is on the account. May they please identify themselves through the portal, so that we can resolve any outstanding issues?
Thank you,
The Neolegal Team

Rated 5 out of 5 stars

I love neolegal's business model

I love neolegal's business model. As a busy entrepreneur, I'm incredibly thankful for this quick and simplified done-for-you service. I spoke with an attentive customer service team and a very knowledgeable legal expert to help me solve my legal issue. This has saved me hours of research and chasing down law firms. I am pleasantly surprised by neolegal and will use them for future disputes.

December 14, 2023
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi TK,
Thank you very much for the kind words!
We are pleased that the service was quick and to your liking.
Please let us know if we can assist you with anything else.
Have a great day,
The Neolegal Team

Rated 1 out of 5 stars

On the web page you can read:Waist of money, they are so ineficients

On the web page you can read:Simple, quick and economical. Its not true....It's waist of money. We have a problem and we would like to solve it but they don't do anything. Only filling up a forms that you can fill buy yourself. So basically you pay 300$ for no help. The consultation with their lawyer are only to tell you that they are helping you with your file, and you need to find a real good lawyer. Dont waist your money and go talk to a real lawyer.

June 5, 2023
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Nedi,

We are sorry the experience did not meet your expectations.

Forms are a standard practice in law firms to provide much needed context prior to fulfilling a service. They are an opportunity to present evidence and details beyond the consultation.

However, we've sent your comment to a dedicated department and will look into your file.

Cordially,
The Neolegal Team

Rated 5 out of 5 stars

I felt confident with my lawyer

My lawyer was pleasant, accommodating, took her time and did not rush the meeting. I felt confident after speaking to her that she will get the results I am hoping for.

October 10, 2023
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Teresa,
Thank you very much for taking the time to leave a kind review.
Please let us know if we can assist you in any way.
Have a great day,
The Neolegal Team

Rated 1 out of 5 stars

STAYAWAY AL ALL COST from these Peoples…

STAYAWAY AL ALL COST from these Peoples they asked me f0r 1300 plus taxes for fees to prepare a files to go to court trouble is after you pay they start a series of documents we didnt know snce the strat we ever needed so almost impossibles to get most of them !

i tried complying with all there demands once a did near the due date they inform me they arent good because they should have been made by other experts thing they never told me in the first place this practice should be illegal its a shop for stealing peoples money and get away with it !i then started to read the coments peoples are leaving on here should have done this before hand my bad
I then asked then to get my money back since they missed informed me on all the line only to be told that they would give me back only 196 dollars what a croc trust me ill brigh these guys to the barreau du quebec and bureau des plaintes on top of in court to get my money back and what ever they can give me for the loos of my cause in court ,,,,,,DO NOT BISSINESS WITY NEOLEGAL AT YOUR OWN RISK!

August 25, 2023
Unprompted review
Rated 1 out of 5 stars

worst company ever

update from last review , this place is so bad ,mistake after mistake with no remorse -- customer service is non existence -- they can deny it all they want , they never follow up on your calls --latest thing they did , was once again they promise to serve the documents -- it was all set up --except the server never showed up -- 36 hours later the server called me and told me he had to cancel the appointment --which he notified neo legal two days prior -- not one person called me to tell me of the cancellation --i was furious call at least 12 times and left messages and left many messages on their '''best way to contact us use our portal system ''''nobody called back --complete waste of money -- do not use this place for anything --it is a pure scam --- you never get a straight answer from anyone --- they will just hang up on you ----

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Very courteous and professional…

Very courteous and professional service. Amazing people make all the difference.

May 9, 2023
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Robert,
Thank you very much for taking the time to leave a review!
Please let us know if we can assist you further.
Have a great day,
The Neolegal Team

Rated 5 out of 5 stars

I had my first consultation with a…

I had my first consultation with a lawyer. It went well, feel very hopeful for my case.

April 24, 2023
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Sherwin,
Thank you very much for taking the time to leave a review.
Please know that we remain at your service, should you have additional questions or need assistance.
Have a great day,
The Neolegal Team

Rated 1 out of 5 stars

Greedy Greedy Greedy !

Greedy Greedy Greedy !
Absolute garbage if you have money to throw away they will gladly collect it they don’t speak English or French they speak moolah , cash , Ching Ching any language including your pocket going dry & to hell with your problems we got your money haha ! I’m judging this by a over one month relationship with them that they only contacted me for more & more money never about any progress they could “ legally “ help with & I haven’t advanced a inch my job thinks I was screwed by a comic law firm I’m humiliated & lost 65,000 dollars I was better off just letting the culprit keep the money of course like all the others they will have a rebuttal that their innocent who would write all this for entertainment not someone who has to work open to close everyday to live & give it away to Neo Legal ! The screwed up my phone meeting 3 damn times I had to loose pay from my job on top of it the first time they never called then booked me a emergency supposedly appointment for the 14 th of February then anonymously called me with no prior notice at my work where I lost more money then called me to tell me if I don’t make the supposed to be cancelled appointment THEY WILL POCKET 95 more dollars on top of the 400 I paid for a garbage looking demand letter then told me out of their kindness come on they will not charge me ! Mind you they’re screw ups are free they advised me to send the ugly 400 dollar letter at my expense another 23 dollars then wrote me to say no no we need to send it professionally so we need 20 more dollars then for 443 dollars lost I can’t get a clean demand letter nor a English version for a freakin anglophone guess what that’s another 75 dollars but do u see all their mistakes are on the house FREEEEEEEEEE ! Typical their humans . Guess what the culprit owing me the money is laughing at me for going to a terrible law firm that can’t even send a clean copy or put their name on it I’m so screwed I don’t even want to live knowing how deceitful people are for cash !!!!

P.S Before you think I’m lying I want to mention I politely called & tried to get on the same page several times but I’ve been rudely responded & made to feel like a draft letter smudged was back breaking labour & 443 dollars is pennies ! This was deleted don’t know why if it’s to protect those thieves called Neo Legal just look at the other reviews see the similarities we can’t all lie you want my file number your so innocent you always have a bill story to try to convince people your legit my file no . is NL1127961 Trustpilot am I still giving a fake review ? I would love to leave pictures this company will be destroyed I will spread it everywhere you hear me Neo Crap my name is Sunil Sirju don’t pretend you don’t know my file we all have very similar experience I work at pharmacy Brunet Atwater stop by I’ll tell you even more ! I just read their response of course they are going to say that do u really expect lying humans to not try to manipulate the truth they want money sure they won’t admit & btw if there so interested in resolving this I gave my number no one even called because no one has responded in almost a month liars I gave my file number to give proof I got photos of their b.s so cut the crap accept your just greedy to live the good life don’t matter who you destroy I invite anyone to call or write me for full details !

P.S it’s June 22 i called a real life lawyer Alepin Gauthier the minute I told them what Neo Legal did they told me that’s their business to send a bogus demand letter that everyone laughs at because they don’t have a good reputation at all !

Neo Legal writes these responses to pretend they want to resolve issues with them in reality they could care less ask anybody who used their services !

January 24, 2023
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Sunil,
We are sorry that your experience did not meet your expectations. Unfortunately, we cannot comment on your case publicly as we are bound by confidentiality. Please note, however, that we disagree with your position and that we invite you to contact us in order to resolve the matter.
Cordially,
The Neolegal Team

Rated 1 out of 5 stars

A SCAM FOR MONEY !!!!

ABSOLUTELY GARBAGE BULLS**TTING LIARS WHO JUST DON’T WANT TO EARN THEIR MONEY JUST TAKE YOURS THEY’RE GOING TO DENY EVERYTHING LIKE ALL DECEITFUL HUMANS DONT BELIEVE THRRE LIES ! Since January 27 these thieve only know to contact me to sucker me in feeding their families for a few extra weeks with absolutely no movement in my dilemma nothing but they got paid no they just stop answering I guess they were annoyed I told them no more f**king money till I see some sort of help from them they’ve done nothing but ask you for 400 dollars within 2 min of talking to these pieces of feces for a demand letter that used toil paper looked more professional everything they recite is just for you to relinquish your hard earned money ! His see’s what’s going to be your answer ?

January 25, 2023
Unprompted review
neolegal.ca logo

Reply from neolegal.ca

Hi Neil,
We would like to assist you, but cannot find a file under this name.
Kindly contact us through your portal so that we may tend to your concerns.
Thank you,
The Neolegal Team

Rated 1 out of 5 stars

After 4 DAYS (since the 16th) I've BEEN…

After 4 DAYS (since the 16th) I've BEEN TRYING to GET MY MONEY BCK from these PPL.72hr prior to my APT WITH A LAWYER????!!!I CANCELLED just ad STATED in THEYRE PROTOCOL...IT TOOK A LOT IF ARGUING BACK in FORTH with THESE FRAUSTERS...FINALLY Monday the 20th I GET A VERBAL APOLOGY from A PASCALE because of THE BOOBOO THEY DID..KEEP in MIND THAT THESE PPL as SOON as you GAVE THEM youre 200+ $$$...they HAVE IN THERE MINDS a 75$$ in THERE POCKETS AUTOMATICALY THAT'S THE SCAM...NO MATTER WHAT YOU OR SAY AS SOON AS THEY A FILE IN THEYRE HANDS IT'S AUTOMATIC!!!And SO I send them A LINK to E TRANSFER MY 215.48$$ BCK INTO MY ACCOUNT...BUT GUESS WHAT...THEY CAN RECEIVE THEIR E TRANSACTION BUT FOR SOME MYSTERIOUS REASONS THEY CANNOT SEND IT OUT...AND.....SO I GET MESS. from The SAME PASCALE STATING that SHE WILL NEED A SPECIMEN of My CHECKING ACCOUNT and THAT IT HAS TO BE DONE BEFORE 3:30PM BECAUSE MME FINISHES AT THIS TIME...SO I run TO MY BANK during MY LUNCH TIME TO get The SPECIMEN... TAKE A PICTURE and SEND IT to THEM..AND.....AFTERWARDS a NOTE FROM the SAME AIR HEAD WHO APOLOGIES TO ME EARLIER..THAT IT WILL TAKE 5 TO 10 DAYS BEFORE I GET MY MONEY...SO I'M BCK TO SQUARE ONE..THE RUN AROUND TO GET MY MONEY...THIS IS BS...AND ILLEGAL TO WITHOLD MY $$$ WHEN THEY HAVE 2 VERY SIMPLE WAYS TO GIVE TO ME.....SO ISEND THEM A LITTLE NOTE AS WELL...MY MONEY BEFORE 9 30 AM THIS MORNING OR IT'S THE POLICE...THEY KNOW THEY OWE IT TO ME THEY I RESPECTED.THEIR PROTOCLE...THEY HAVE 2 VERY EASY MEANS TO DO IT...BUT GINSTEAD.OF BEING PROFFESSIONNALS AND GIVE BCK THE MONEY THEY PLAY GAMES...I TRULY THINK THAT THIS COMPANY IS SO WRONG..THAT THEY HAVE HARDLY ANY BUSINESS AND WHEN THEY DO....THEY STEAL FROM YOU...TO PAY THERE WORKERS/RENT...SO GOTTA GO TO THE POLICE STATION...AND THEY CAN EXPLAIN TO THE OFFICERS WHY IN THE HELL THEY OWE ME THE MONEY BUT WON'T GIVE IT TI...ANDNSO...I REPEAT AGAIN...I CANNIT STRESS THIS ENOUGH...DO NOT...I REPEAT DO NOT GIVE A PENNY TO THESE SCAMMERS...

December 20, 2022
Unprompted review

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