Best experience I’ve had with norhgate so far & been using the business for 6 years. Technician on duty went above & beyond to help get me back on the road. Really friendly & quick turn around.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The service customer was very good, time for waiting very short, very good and clean car, I will recommend this site
Company replied
Van was ready and waiting for me at repair garage I took my own damaged van to, in Basingstoke. Collection arranged easily and was collected by David, who was polite and informed me of him taking n... See more
Company replied
5 Stars! We use Northgate as a corporate customer, and they are so far ahead of the other companies we use there is no comparison. Lovely professional staff - David Powell did my handover today, thoro... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 23 Nelson Way, GU15 3BN, Camberley, Surrey, United Kingdom
- 01276 536397
4.9
Excellent
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The service customer was very good
The service customer was very good, time for waiting very short, very good and clean car, I will recommend this site
January 20, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Valentin, thank you for your review!
We’re really pleased to hear you received very good customer service, experienced a short waiting time, and were happy with the clean vehicle.
We truly appreciate your recommendation and look forward to welcoming you back again in the future 😊
Take care,
Imogen
Best experience I’ve had with norhgate…
Best experience I’ve had with norhgate so far & been using the business for 6 years.
Technician on duty went above & beyond to help get me back on the road.
Really friendly & quick turn around.
January 9, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Lewis,
Thank you for sharing such meaningful feedback with us. Having worked with us for so many years, it’s especially rewarding to hear that this visit stood out as your best experience to date. That kind of long-term trust is something we truly value.
It’s great to know the technician made the extra effort to get everything sorted and minimise downtime for you. Going the extra mile and keeping things moving efficiently is exactly what we aim for. We really appreciate your continued support over the years and look forward to helping you again whenever you need us.
Thanks again,
Emily
Had a very positive experience at Northgate Camberly
Had a very positive experience at the Northgate Camberley depot this morning with swapping one vehicle for another. Taylor in particular was very helpful and I really appreciated the swift and efficient turnaround.
January 8, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Derek, thank you for taking the time to share your experience!
We’re really pleased to hear everything went smoothly at our Northgate Camberley depot and that the vehicle swap was handled efficiently. Taylor will be delighted to receive your kind mention.
We truly appreciate your feedback and look forward to assisting you again in the future. 🚐😊
Take care,
Imogen
Superb service
The guys who delivered our new vans yesterday morning were very profesional and friendly.
I would highly recommend Northgate to anyone looking for a new van.
Nick
December 17, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Nick, thank you very much for your great feedback, Nick 😊
We’re delighted to hear that the team who delivered your new vans were professional and friendly, and that you had such a positive experience. Your recommendation really means a lot to us.
We hope you enjoy the new vans, and please don’t hesitate to get in touch if we can help with anything in the future.
Take care,
Imogen
What a service
What a service, quick service by Tyler and David, fixing wiper blades,
December 4, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Michal, thank you so much for the great review!
We're really glad to hear Tyler and David were able to help you out quickly with your wiper blades. We truly appreciate you taking the time to share your experience, and we're always here if you need anything else.
Thanks again for choosing us! 😊
Take care,
Imogen
Nice car and well handed over by David
Nice car and well handed over by David… all the little nicks and scratches were clearly pointed out; easy and really prompt… deffo recommend
November 27, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Darren, thank you for the lovely review!
We’re delighted to hear you’re happy with the car and that David made the handover smooth and transparent. It’s great to know everything was clearly pointed out and the process was nice and prompt.
We truly appreciate the recommendation! 🚗✨
Take care,
Imogen
Extremely happy with our van rental
Van was ready and waiting for me at repair garage I took my own damaged van to, in Basingstoke.
Collection arranged easily and was collected by David, who was polite and informed me of him taking necessary photos of rental van and signed documents on mobile device and he was on his way.
Many thanks for your service
November 10, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Alicia, thank you for sharing your experience!
We’re really glad to hear that everything was ready for you at the Basingstoke repair garage and that the collection process went smoothly. It’s great to know David provided polite, clear communication and made everything straightforward with the handover and documentation.
We truly appreciate your kind words — thank you for choosing us, and if you ever need anything in the future, we’re always here to help.
Take care,
Imogen
David was Well mannered and polite
David was Well mannered and polite. Good laugh
November 14, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Jacq, thank you for the great review!
We’re really glad to hear that David made a positive impression — polite, well-mannered and able to share a good laugh is exactly the kind of service we aim for.
We’ll be sure to pass your kind words on to him. Thanks again for choosing us!
Take care,
Imogen
Dave ,
Had David drop a van off today , and what a bloody nice chap, he went over the van with a fine tooth Comb in front of me , he filled me full of trust
October 30, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi William, thanks so much for taking the time to leave this great review!
We’re really pleased to hear that David made such a positive impression — he takes real pride in making sure every vehicle is handed over with care and transparency. It’s fantastic to know you felt confident and well looked after.
Enjoy your new van, and don’t hesitate to get in touch if there’s anything else we can do for you!
Take care,
Imogen
David was very friendly and efficient.
David was very friendly and efficient.
October 28, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi there, thank you for your kind words!
We’re so glad to hear that David made your experience friendly and efficient — we’ll be sure to pass your feedback on to him.
We really appreciate you taking the time to share your review and hope to see you again soon!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Camberley
HI Katherine, thank you so much for your kind words!
We’re thrilled to hear you enjoyed the car and had a great experience with David.
We’ll be sure to pass your compliments along to him!
Take care,
Imogen
Great customer service
David at Camberley explained all the information thoroughly, and we had a clear understanding of what we were signing for. We highly recommend Northgate.
August 28, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Chellie, thank you so much for your kind words!
We're thrilled to hear that David at Camberley provided clear and thorough information to make your experience smooth and transparent. Your recommendation means a lot to us!
We look forward to assisting you again whenever you need us.
Take care,
Imogen
David was very knowledgeable and…
David was very knowledgeable and courteous. Provided all the information we needed to know. Thank you very much!
August 28, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi George, thank you for the lovely review!
We're so pleased to hear that David was able to assist you so well – we'll be sure to pass along your kind words. It's great to know he provided everything you needed and made the experience a positive one.
Thanks again, and we hope to see you again soon!
Take care,
Imogen
David & Tyler were exceptional
I hired a Vauxhall Vivaro for a day for some extra work and I was greeting and sorted by Tyler in a quick and professional manner! He had everything sorted and booked in a quick way that I didn’t even need to worry about anything! I was then treated by David at the branch. He walked me around the van showed me everything I needed to know and even help set up my phone on CarPlay! Both guys showed real dedication and knowledge from the start to finish. Thank you David & Tyler definitely will be back again!
August 27, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi, thank you so much for taking the time to leave such a detailed and thoughtful review!
We're thrilled to hear that Tyler got you sorted quickly and professionally, and that David took the time to walk you through the van and help with the CarPlay setup—great customer care from start to finish is exactly what we aim for.
We’ll be sure to pass on your kind words to both Tyler and David—they’ll be really pleased to know they made such a positive impression.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Camberley
Hi Ryan, thank you so much for your kind words!
We’re thrilled to hear that David was fantastic and made your experience a great one. We’ll be sure to pass on your praise to him!
If there’s anything else we can do for you, just let us know. Thanks again for taking the time to share your feedback!
Take care,
Imogen
David was absolutely amazing
David was absolutely amazing!
Van renting was very easy and fast which I really appreciate.
I recommend this service
August 4, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Karolina, thank you so much for your fantastic feedback!
We’re thrilled to hear that David made your van rental experience easy and fast. We’ll be sure to pass on your kind words to him. Your recommendation means a lot to us!
Looking forward to helping you again in the future.
Take care,
Imogen
Very friendly people who have a good…
Very friendly people who have a good communication skills and polite an professional service
July 29, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Brian, thank you so much for your kind words!
We’re thrilled to hear that you found our team friendly, professional, and easy to communicate with. Providing great service is our top priority, and your feedback means a lot to us.
We look forward to helping you again soon!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Camberley
Hi Chris, thank you so much for your lovely feedback!
We’re delighted to hear that David was very helpful and that you had such a positive experience with our team. Providing courteous and friendly service is very important to us, and your kind words mean a lot.
We look forward to assisting you again in the future!
Take care,
Imogen
Well given briefing
Good rundown of any faults with the car (I.e scratches)
Info was clear
July 28, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi there, thank you for your feedback!
We're glad to hear that the rundown of the car’s faults was clear and helpful. Transparency is really important to us, so it’s great to know you appreciated the information.
We look forward to assisting you again in the future!
Take care,
Imogen
The car was delivered in the time frame…
The car was delivered in the time frame given, I was kept updated and David the driver was very respectful and pleasant
Made the process easy.
Thank you.
July 25, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Kim, thank you so much for your kind words!
We're thrilled to hear that your car was delivered within the promised timeframe and that you were kept updated throughout the process. It's wonderful to know that David, our driver, made a positive impression with his respectful and pleasant manner. 😊
Your feedback means a lot to us, and we're grateful for the opportunity to have served you. If you ever need assistance in the future, please don't hesitate to reach out—we're here to help!
Take care,
Imogen
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.