Best experience I’ve had with norhgate so far & been using the business for 6 years. Technician on duty went above & beyond to help get me back on the road. Really friendly & quick turn around.... See more
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See what reviewers are saying
The service customer was very good, time for waiting very short, very good and clean car, I will recommend this site
Company replied
Van was ready and waiting for me at repair garage I took my own damaged van to, in Basingstoke. Collection arranged easily and was collected by David, who was polite and informed me of him taking n... See more
Company replied
5 Stars! We use Northgate as a corporate customer, and they are so far ahead of the other companies we use there is no comparison. Lovely professional staff - David Powell did my handover today, thoro... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 23 Nelson Way, GU15 3BN, Camberley, Surrey, United Kingdom
- 01276 536397
4.9
Excellent
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I gave 5 star Because the gentleman…
I gave 5 star Because the gentleman that dropped my hire car his name is David Powell, he was very good in showing me around the car and very helpful
I’m disappointed because I asked for a small car as I drive Toyota Ago and the card I had delivered it’s much bigger than I’m used to I called back to see if you can give me a smaller car I was told they don’t have one 😞
May 13, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hello, thank you for your 5-star rating and for taking the time to leave us your feedback.
We're really pleased to hear that David Powell made a great impression—he’ll be happy to know you appreciated his help and clear explanation around the car. 🙂
We’re sorry to hear that the vehicle provided was larger than expected. We do try our best to meet size preferences, but availability can sometimes be limited. We completely understand how this might have been inconvenient, especially when you're used to driving a smaller car like the Toyota Aygo.
We really appreciate your understanding, and if there's anything we can do to assist you further, please don’t hesitate to get in touch.
We hope to have the chance to serve you again under better circumstances.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Camberley
Hi Sandra, Thank you for your kind words!
We're thrilled to hear that David provided such great and efficient service.
We’ll be sure to pass along your feedback to him! Looking forward to serving you again soon!
Take care,
Imogen
Prompt delivery of vehicle Dave was…
Prompt delivery of vehicle Dave was helpful in the handover procedure
April 29, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your feedback!
We’re pleased to hear the vehicle was delivered promptly and that Dave was helpful during the handover. We’ll be sure to pass your comments on to him – it’s always great to hear when our team makes a positive impression.
Thanks again for taking the time to share your experience!
Take Care,
Beth
Van delivery
David Powell delivered our new van, arrived early kwpt in contact all round great service
April 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your kind feedback, Lisa!
We're delighted to hear that David Powell provided such excellent service during the delivery of your new van.
It's great to know everything went smoothly and communication was spot on.
We'll be sure to pass on your comments to David and the team.
Thank you for choosing Northgate.
Take Care,
Beth
The van was delivered by David Powell
The van was delivered by David Powell, he was professional and polite,
Perfect service.
April 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Colin, thank you for your fantastic feedback!
We’re so glad to hear that David delivered your van with professionalism and politeness. We always strive to provide perfect service, and it’s wonderful to know that we met your expectations. We’ll be sure to pass on your kind words to David!
If you need anything else, feel free to reach out. We’re here to help!
Take care,
Imogen
Thank you David Powell
Thank you David Powell, very polite and friendly when collecting our van today.
April 22, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Kate, Thank you for the wonderful feedback!
We're so glad to hear that David Powell made your van collection experience smooth and pleasant. We’ll be sure to pass along your kind words to him.
We appreciate your support and look forward to assisting you again in the future!
Take care,
Imogen
Hired a Luton tail-lift through…
Hired a Luton tail-lift through Northgate Camberley and the service has been great. Quick to organise delivery of the vehicle, checking in and following up. Nice to have the personal touch too with the local branch too. Great service, happy to recommend if you need vehicle hire.
April 15, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your lovely feedback!
We're really pleased to hear that you had a great experience with our Camberley branch and that the team made the process smooth and personal for you.
We truly appreciate the recommendation and look forward to supporting you again in the future if you need us.
Take Care,
Beth
On time
On time, polite and right to the point with the delivery by David Powell.
April 10, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your feedback!
We're glad to hear that David Powell provided a prompt, polite, and efficient delivery experience.
We'll be sure to pass on your kind words to him – much appreciated!
We look forward to welcoming you back again in the future.
Take Care,
Beth
David Powell from camberley branch van collection…
David Powell from camberley branch turned up to do all the checks and collection of the vehicle. He was super pleasant and friendly. Made the whole situation so smooth and easy. Overall great customer service and lovely guy.
April 4, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your wonderful feedback!
We're delighted to hear that David provided such a pleasant and smooth experience during the vehicle checks and collection.
We’ll be sure to pass along your kind words to him.
We truly appreciate your support and look forward to assisting you again in the future!
Take Care,
Beth
North gate Camberley service
Great service - promptly delivered and good little car while mine is being repaired
March 27, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your feedback!
We're pleased to hear that you’re happy with the service and that the replacement car has been useful while yours is being repaired.
We really appreciate your comments and we look forward to welcoming you back in the future.
Thank you for choosing Northgate.
Take Care,
Beth
Quick easy and efficient
Quick easy and efficient.
David Powell was very friendly and helpful
March 27, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your 5* review!
We're delighted to hear that David Powell provided friendly and helpful service, making your experience quick and efficient.
We really appreciate your kind words and look forward to welcoming you back in the future.
Take Care,
Beth
Quick and polite collection of hire car
Quick and polite collection of hire car
March 18, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your feedback!
We're glad to hear that your collection process was quick and smooth.
If you need anything in the future, we're always happy to help! 🚗😊
Take Care,
Beth
Thanks Tyler
Came in to do the PAT Testing at Camberley branch, and Tyler Bridgeman kindly offered to clean my Northgate van, thank you sir!
March 12, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Craig, thank you so much for your 5 star review!
Its refreshing to hear that Tyler at the Camberley depot went above and beyond for you!
At Northgate we always aim to go that extra mile for our customers and provide the best service.
I can assure you Tyler and the team at Birmingham will be thrilled to hear about your fantastic feedback.
Thank you for choosing Northgate.
Take Care,
Beth
Great experience
Chris dropped off my hire van, gave me a courtesy call before he was on his way and done a thorough check of the vehicle before he left logging any and all defects/damage, demonstrated user controls and was just a sheer delight throughout, thank you Chris!
February 7, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your wonderful feedback!
We're delighted to hear that Chris provided such a thorough and professional service while delivering your hire van.
His attention to detail and friendly approach truly makes a difference and we'll be sure to pass along your kind words to him.
Thank you for choosing Northgate.
Take Care,
Beth
Very cheerful and speedy
Very cheerful and speedy! David Powell was great.
February 7, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your feedback!
We're glad to hear that David provided a cheerful and speedy service as this is the service we aim to provide.
We'll be sure to pass along your kind words to David and the team.
Thank you for choosing Northgate.
Take Care,
Beth
Reply from Northgate Vehicle Hire - Camberley
Thank you for your feedback, Aaron!
We're delighted to hear that everything went smoothly and that David Powell provided great service with the vans as this is the service we aim to provide.
Your satisfaction is our priority, and we truly appreciate your kind words.
Thank you for choosing Northgate.
Take Care,
Beth
David Powell did a fantastic job and is…
David Powell did a fantastic job and is great at customer service !
December 30, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for sharing your feedback!
I’m thrilled to hear that David Powell did such a fantastic job and provided excellent customer service.
He will be over the moon to see your wonderful review.
Thank you for choosing Northgate.
Take Care,
Beth Kell
David Powell was very polite and…
David Powell was very polite and efficient. A credit to your company.
December 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for leaving such a kind review, Stuart.
We’re delighted to hear that David Powell provided you with polite and efficient service.
Your kind words mean a lot, and we’ll be sure to pass along your appreciation to David.
It’s always wonderful to hear when a team member is recognised as a credit to our company.
Thank you for choosing Northgate, we look forward to welcoming you back in the future.
Merry Christmas! ⛄
Beth
Beth
Reply from Northgate Vehicle Hire - Camberley
Thank you for taking the time to share your feedback.
We’re thrilled to hear that David Powell provided you with such great service!
Your kind words and recognition mean a lot to us, and we’ll be sure to pass on your appreciation to David.
We look forward to assisting you again in the future.
Thank you for choosing Northgate.
Take Care,
Beth
David Powell from the Camberley branch…
David Powell from the Camberley branch arrived nice and early, super helpful and polite. A real credit to your organisation.
December 16, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for taking the time to share your feedback!
It’s fantastic to hear that David Powell provided such excellent service.
We’re so grateful to have such a wonderful team, and I’ll be sure to pass on your kind words to both David and the Camberley branch.
Thank you for choosing Northgate.
Take Care,
Beth Kell
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