Best experience I’ve had with norhgate so far & been using the business for 6 years. Technician on duty went above & beyond to help get me back on the road. Really friendly & quick turn around.... See more
Company replied
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See what reviewers are saying
The service customer was very good, time for waiting very short, very good and clean car, I will recommend this site
Company replied
Van was ready and waiting for me at repair garage I took my own damaged van to, in Basingstoke. Collection arranged easily and was collected by David, who was polite and informed me of him taking n... See more
Company replied
5 Stars! We use Northgate as a corporate customer, and they are so far ahead of the other companies we use there is no comparison. Lovely professional staff - David Powell did my handover today, thoro... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 23 Nelson Way, GU15 3BN, Camberley, Surrey, United Kingdom
- 01276 536397
4.9
Excellent
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb service from Northgate
David Powell was extremely courteous and customer focused. It was a pleasure dealing with him.
December 10, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for sharing your kind feedback!
We're delighted to hear that David provided you with such courteous and customer-focused service.
It's always our goal to ensure every interaction is a positive one, and we'll make sure to pass your kind words on to David.
We look forward to welcoming you back in the future.
Take Care,
Beth Kell
Collect on time
December 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your 5* review Paul.
We rally appreciate you leaving us some positive feedback.
Thank you for choosing Northgate.
Have a wonderful Christmas.
Take Care,
Beth Kell
Nice and quick delivery
Nice and quick delivery Ian Craddock was very helpful
November 28, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your wonderful review, Sarah!
It is fantastic to see you had such a positive experience at our Camberley branch.
I am certain that Ian and the rest of the team will be elated with your feedback.
Thank you for choosing Northgate!
Take Care,
Beth Kell
Great service
Great service, really friendly guys who dropped vehicle off.
Happy to take photo of dent in paintwork on rear passenger door
November 25, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for sharing your review, Gerry!
We’re glad to hear you were happy with the service and found our team friendly and helpful.
It’s great they were able to address your concerns by documenting the dent for you.
If there is anything more we could of done to improve your visit and make it a 5* please let us know, your feedback is always welcome😊🚐
Thank you for choosing northgate.
Take Care,
Beth Kell
Great polite and helpful service from…
Great polite and helpful service from David Powell from the Camberley branch. Would definitely recommend and use again!
November 15, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your wonderful feedback, Alex!
We're so pleased to hear that David Powell at the Camberley branch provided such polite and helpful service.
Your recommendation means a lot to us, and i am sure David and the team will be delighted with your review.
we look forward to working you again in the future!
Take Care,
Beth Kell
Friendly and professional service…
Friendly and professional service provided by David Powell.
October 30, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your lovely review, Richard!
We are delighted to hear that you had a friendly and professional experience with our team in Camberley.
Your feedback means a lot to us, and we truly appreciate your support.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Super friendly and informative
Super friendly and informative.
Notified us of a fault which wasn’t on the system
November 5, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hello Shaun, thank you so much for your 5 star review!
We are so pleased to hear that the team at Camberley were friendly, professional and able to provide amazing customer service, which is what we take pride in the most here at Northgate.
I am sure the team will be thrilled to hear your feedback!
We look forward to working with you long into the future.
Take Care,
Beth Kell
Thanks Ian Craddock
Very professional delivery of my new work van. Thanks to Ian Craddock. Great service all round!
November 4, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your wonderful review!
We are delighted to hear that you were really pleased with the delivery of your vehicle.
It's great to know that Ian was able to provide a high quality service.
Your satisfaction is our priority, and your feedback means a lot to us, i am sure Ian will be thrilled with your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Excellent First Impressions
David Powell very professional and courteous. Northgate in general have been a pleasure to work with having searched for a company to replace our previous supplier
October 29, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your thoughtful review Chris!
We are delighted to hear that you had an excellent experience with our team in Camberley.
Your feedback means a lot to us, and we truly appreciate your support.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Really nice chap.
David was very informative of what his report detailed in terms of vehicle damage and spec. Nice chap very polite.
October 25, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your lovely feedback, Jason! We strive to provide a seamless experience for our valued customers and I am delighted to hear that David did exactly that!
It's always nice to hear about experiences like yours where dedicated individuals go the extra mile to assist customers. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to provide excellent service and support for all your vehicle needs.
Thank you for choosing Northgate.
Take care,
Emma
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such a wonderful review, Rowena! Putting our customers first is what we do, and I am delighted that the staff at Camberley have demonstrated our ethos. I am sure the staff at the branch will be thrilled to see your comments. If there is anything else we can help with, please don’t hesitate to get in touch and we will be more than happy to help!
Take care,
Emma
I've been told is busy and going to…
I've been told is busy and going to take 2 days to find me a car, it only took 2 hours , I wasn't even home, good thing my sister whose home
October 11, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Dan, thank you for your feedback. I’m sorry for any confusion caused regarding the timing of your vehicle delivery. While we initially anticipated it would take longer due to how busy it was, I’m glad we were able to get the car to you sooner than expected.
We’ll work on improving our communication to ensure better clarity in the future. I appreciate your understanding, and I’m happy to hear your sister was home to receive the vehicle.
Take care,
Emma
Professional and friendly service
Professional and friendly service. Ian Craddock arrived on time and talked me through the car and answered any questions I had. Excellent service!
October 11, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such a wonderful review, Alex.
We strive to provide a high quality service to all of our customer, and I am delighted to hear that Ian and the staff at Camberley have demonstrated this.
I am sure the team will be thrilled to see your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
David Powell is a sound guy
David Powell is a sound guy. Nice and easy to deal with. Very polite
October 7, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your lovely comments about David.
We are so happy to see you have been provided with such a high quality service during your visit to the Camberley branch.
Your feedback means a lot to us, and we truly appreciate your support.
Thank you for choosing Northgate as your vehicle provider.
Take Care,
Beth Kell
Everything was explained to me
Everything was explained to me, Ian Craddock was very thorough in his checks of the vehicle, friendly and professional.
October 4, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such an excellent review, Christopher.
It is great to see that your experience with Ian from Northgate at Camberley has been such a positive, friendly and professional one.
I am sure Ian will be thrilled to see your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
David Powell from Camberley branch was…
David Powell from Camberley branch was very helpful while organising the collection of my hire vehicle
October 4, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your 5* review Brad!
We are delighted to hear that you had an excellent experience with David from our Camberley branch.
Your feedback means a lot to us, and we truly appreciate your support.
If you need any further assistance or have any questions in the future, please don't hesitate to get in touch.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Friendly team
Friendly team. Very helpfull vans are always very clean
August 16, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Kevin, we are thrilled to hear that you had such a positive experience at our Camberley branch. Stephen and the rest of the team strive to provide exceptional service to all our customers, and your feedback truly validates our efforts. Thank you for taking the time to leave us a great review. We look forward to welcoming you back soon!
Take care, Emma
Ian Craddock
Ian Craddock. Very polite, brilliant customer service
September 24, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
We really appreciate you leaving a 5 star review!
Its pleasing to hear that our Ian from our Camberley branch has demonstrated the 5* service in which we aim to provide our customer.
Once again, thank you for your positive feedback.
Take care,
Beth Kell
Van collection
Van collected a few days back by Ian Craddock from the Camberley Branch. Punctual, polite & professional. He even thanked me for looking after their van so well. Top service.
September 13, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your 5* review, Ross!
We strive to provide a seamless experience for our valued customers and I am delighted to hear that Ian did exactly that!
It's always nice to hear about experiences like yours where dedicated individuals go the extra mile to assist customers.
I am sure Ian and the team will be thrilled to see your lovely feedback.
Thank you for choosing Northgate.
Take care,
Beth Kell
Good Delivery
Van was delivered on time as scheduled by David Powell. Thank you
September 17, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Narendra, that's wonderful to hear!
I'm glad you had a positive experience with David and the excellent customer service met with your expectations.
We really appreciate you taking the time to leave us feedback.
Take Care,
Beth Kell
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