Best experience I’ve had with norhgate so far & been using the business for 6 years. Technician on duty went above & beyond to help get me back on the road. Really friendly & quick turn around.... See more
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See what reviewers are saying
The service customer was very good, time for waiting very short, very good and clean car, I will recommend this site
Company replied
Van was ready and waiting for me at repair garage I took my own damaged van to, in Basingstoke. Collection arranged easily and was collected by David, who was polite and informed me of him taking n... See more
Company replied
5 Stars! We use Northgate as a corporate customer, and they are so far ahead of the other companies we use there is no comparison. Lovely professional staff - David Powell did my handover today, thoro... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 23 Nelson Way, GU15 3BN, Camberley, Surrey, United Kingdom
- 01276 536397
4.9
Excellent
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
David was polite
David was polite and able to point out all the damage to vehicle before I even had a chance to make him aware of it
September 17, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for taking the time to leave such a positive review, Mark.
We're delighted to hear that your visit went smoothly and that our team was able to make you aware of all the damage.
Providing timely and professional service is our goal, and its wonderful to see this reflected in your feedback.
We look forward to working with you long into the future
Take care,
Beth Kell
Very polite showed around the vehicle…
Very polite showed around the vehicle inside & out and explained the details of the vehicle,when they dropped them off.
Sam Gowan
Ian Craddock
September 11, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your wonderful review, Jay!
We are delighted to hear that you were really pleased with the service you were provided.
It's great to know that we were able to show you around upon delivery and provide all of the details of the vehicle.
Your satisfaction is our priority, and your feedback means a lot to us.
Thank you for choosing Northgate as your vehicle provider.
Take Care,
Beth Kell
All good
All good, good service
Ian Craddock very polite and friendly
September 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Barbara, that's wonderful to hear!
I'm so glad you had a positive experience with Ian and the excellent customer service met with your expectations.
We really appreciate you taking the time to leave us feedback.
Thank you for choosing Northgate.
Take Care,
Beth Kell
A great interaction with Ian Craddock…
A great interaction with Ian Craddock who picked our hire car up today. A very professional interaction.
September 4, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such an excellent review.
It is great to see that your experience with Northgate Camberley has been such a positive one.
I am sure Ian will be thrilled to see your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
I found your colleague to be Very…
I found your colleague to be Very helpful and respectful and it was a pleasant interaction
September 2, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Jason, thank you so much for your 5 star review!
We are so pleased to hear that the team at Camberley were very helpful in assisting you whilst visiting us, we always aim to provide the best service to our customers. I can assure you the team at Camberley depot will be thrilled to hear your review!
We look forward to working with you long into the future.
Take care,
Imogen
Brilliant service
August 27, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thanks Karl, we are thrilled to hear you found the service from our Camberley Team to be brilliant.
We look forward to working with you long into the future.
Take care,
Laura
Great service again from David!
August 22, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thanks Kieran, I'm delighted to hear that you had such a positive experience at the Camberley branch.
It sounds like David provided exceptional service, this is what we like to hear!
Thank you for choosing Northgate.
Take Care,
Beth Kell
David Powell was very polite
August 23, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Brian, that's wonderful to hear!
I'm glad you had a positive experience with David and the excellent customer service met with your expectations.
We really appreciate you taking the time to leave us feedback.
Take Care,
Beth Kell
Very good & professional service.
David Powell who delivered our van over to us at NAAFI from the Camberley Branch was very efficient, and professional in his role he gave me a full tour of the van and delivered it on time 5/5.
August 20, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hey Joseph, thank you for your feedback!
It sounds like you had a really positive experience at our Camberley branch which is fantastic to hear.
This is exactly the kind of service that Northgate Strive to deliver and i am sure David and the team will be thrilled to see your comments.
Thank you for choosing Northgate
Take care,
Beth Kell
Very good hassle free van delivery
Very good hassle free van delivery. David Powell (Camberley) checked van with me and we noticed minor scratches that David added to the report. Well done Northgate.
August 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for sharing your experience with us, Kamilla!
We are thrilled to hear that David was able to assist you so effectively.
It’s great to know that he provided you with the guidance you needed and went above and beyond to help.
Your kind words mean a lot to our team.
Thank you for choosing Northgate,
Take Care,
Beth Kell
Driver (Ian Craddock) was very…
Driver (Ian Craddock) was very thorough, polite, courteous and helpful.
August 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for taking the time to share your positive experience with us, Claire.
We appreciate your kind words about Ian and i am sure he will be thrilled to see your feedback.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
Thank you for choosing Northgate
Take care,
Beth Kell
First rate hire service
Great, efficient and thorough service from Ian Craddock at Royal Mail Godalming.
August 15, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your lovely review Harry, it is so pleasing to hear that Ian and the team are delivering the 5* service in which we aim to provide to all customers.
Take care,
Laura
Good customer service
David who delivered the vehicle was well presented, explained the contract well and was just very friendly and conscientious.
Vehicle nice and clean with a full tank.
August 14, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with David.
We strive to provide exceptional service, and it’s great to know David went above and beyond to ensure you were comfortable and informed about all the features of your vehicle. Your kind words and review mean a lot to us.
Take care,
Beth Kell
Reply from Northgate Vehicle Hire - Camberley
Hi Vince, thank you so much for your 5 star review!
We take pleasure in delivering excellent service to our customers, so it's wonderful to hear this has been demonstrated during your visit.
Once again thank you so much for your positive response!
Take care,
Beth Kell
Amazing customer service
David Powell had delivered our vehicle today and was so polite and so kind.
Absolute legend for bringing the vehicle to the back of the building after GPS brought him to the front.
August 13, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hey EJ, thank you for your feedback!
It sounds like you had a really positive experience from David at our Camberley branch which is fantastic to hear.
This is exactly the kind of service that Northgate Strive to deliver and i am sure David and the team will be thrilled to see your comments.
Thank you for choosing Northgate.
Take care,
Beth Kell
Top professional service from David…
Top professional service from David Powell
August 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such an excellent review.
It is great to see that your experience with Northgate has been such a positive one.
I am sure David will be thrilled to see your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great prompt service
Great prompt service, turned up exactly when they said and kept me updated.
David Powell collected the van and was extremely pleasant and helpful
August 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your kind words, Julie!
We're thrilled to hear that you had such a positive experience at our Northgate branch.
David and the rest of our team strive to provide exceptional service to all our customers, and your feedback truly validates our efforts.
Thank you for choosing Northgate as your vehicle provider.
Take care,
Beth Kell
Lovey car and great service from David…
Lovey car and great service from David Powell
August 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your wonderful review!
We are delighted to hear that you were really pleased with the service provided and you were happy the vehicle you received.
Your satisfaction is our priority, and your feedback means a lot to us.
Take Care,
Beth Kell
David from the Camberley branch was a…
David from the Camberley branch was a great help and arrived early which meant I could carry on with my day with minimal impact. Thank you!
August 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hello Chris, thank you so much for your 5 star review!
Its pleasing to hear that our Camberley depot have provided you with excellent service.
Its fantastic to see your visit was smooth and seamless and you were back on the road in just a few hours with a special thanks to David for arriving early.
Once again, thank you for your positive feedback.
Take care,
Beth Kell
David Powell was brilliant
David Powell was brilliant, collected the Van, great service
July 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hello, thank you so much for your 5 star review!
It sounds like David it an excellent asset to the team at Northgate, we always strive to deliver the best service to our customers. I can assure you the team will be thrilled to hear about your positive feedback.
We look forward to working with you long into the future.
Take care,
Imogen
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