Best experience I’ve had with norhgate so far & been using the business for 6 years. Technician on duty went above & beyond to help get me back on the road. Really friendly & quick turn around.... See more
Company replied
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See what reviewers are saying
The service customer was very good, time for waiting very short, very good and clean car, I will recommend this site
Company replied
Van was ready and waiting for me at repair garage I took my own damaged van to, in Basingstoke. Collection arranged easily and was collected by David, who was polite and informed me of him taking n... See more
Company replied
5 Stars! We use Northgate as a corporate customer, and they are so far ahead of the other companies we use there is no comparison. Lovely professional staff - David Powell did my handover today, thoro... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 23 Nelson Way, GU15 3BN, Camberley, Surrey, United Kingdom
- 01276 536397
4.9
Excellent
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very smooth and easy
Very smooth and easy , staff are brilliant and very helpful. Very happy with David Powell who collected the car.
July 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for taking the time to leave your positive feedback, Mohammad.
Providing a 5* service to our customers is what we aim to do and Its wonderful to hear this has been demonstrated by David at the Camberley branch.
I am sure David and the team will be delighted to see your comments.
Thank you for choosing Northgate!
Take Care,
Beth Kell
Chris Is The Best!!!!
When I went to exchange my van for a smaller model Chris made the process so simple and easy and even gave me a better model van then what was agreed. Highly recommend Camberley North Gate, brilliant customer service
July 18, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Brody, thank you for your 5 star review!
It is very refreshing to hear that Chris and the team at Camberley provided a fast and seamless service, we always strive to deliver the service our customers deserve! I can assure you the team at Camberley will be thrilled to hear about your response.
Take care,
Imogen
3 vans delivered by David Powell and…
3 vans delivered by David Powell and his team. They were professional and very helpful. Would definitely recommend
July 17, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your lovely review, Joy!
We are delighted to hear that you had an excellent experience with our team from Camberley and your vehicles were delivered with no issues.
Your feedback means a lot to us, and we truly appreciate your support.
If you need any further assistance or have any questions in the future, please don't hesitate to get in touch.
Thank you for choosing Northgate.
Take Care,
Beth Kell
David Powell
David Powell was extremely helpful and thorough when delivering my car. Thank you for all your help!
July 12, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your kind words! We're thrilled to hear that David provided you with helpful and thorough service during your vehicle delivery.
Ensuring our customers have a positive experience is our top priority, and it’s wonderful to know David met your expectations.
Take care,
Laura
Ian craddock
Great frendly service delivered and returned with no problems.
July 4, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for taking the time to share your positive experience with us, Mark.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
The staff at the Camberley branch will be thrilled to see your glowing review.
Take care,
Beth Kell
Very good level of communication from…Replacement vehicle
Very good level of communication from depot, delivery date advised by e mail and confirmed by phone. Delivery driver very polite and pleasant personality.
July 2, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Trevor, thank you so much for your 5 star review!
Its fantastic to hear that our Camberley branch have not only provided you with excellent service but also the delivery of the vehicle was smooth and seamless.
Its always a pleasure to deliver 5 star service to our customers.
Once again, thank you for your positive feedback.
Take care,
Beth Kell
Great service from David and Ian 2
Great service from David and Ian 2, very accommodating under the circumstances.
I would recommend northgate to anyone after the service over recieved today!!!
June 27, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hey William, thank you for your feedback!
It sounds like you had a positive experience, and you were provided with excellent service from David and Ian which is exactly what we aim for.
Thank you for your lovely review, we really appreciate it.
Take care,
Beth Kell
Brilliant! Friendly and efficient service!
The SUV that was delivered was much larger than I had anticipated, but David Powell was extremely helpful and offered to get the car changed to a smaller one should I be more comfortable. He also showed me all the features of the car, answered all my questions, and drove with me for a bit so I could get confortable with the car. In the end I decided to keep the SUV, and I loved driving it! Absolutely brilliant and friendly service, highly recommended! Thanks David! 😊
May 1, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with David Powell and that you ended up loving the SUV.
We strive to provide exceptional service, and it’s great to know David went above and beyond to ensure you were comfortable and informed about all the features of your vehicle. Your kind words and review mean a lot to us.
Take care,
Laura
Good service.
Polite, courteous staff. 1 of the vans was in pristine condition. Staff happy to point out all defects on remaining vehicles.
June 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your 5 star review, Paul!
Its pleasing to hear that not only have the staff at our Camberley branch provided you with excellent service, but we have also provided a vehicle that you are extremely happy with.
Its always a pleasure to deliver 5 star service to our customers and its wonderful to see that in your review.
Thank you for choosing Northgate.
Take care,
Beth Kell
Great car thank tou
June 6, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Mitchell, thank you so much for your 5 star review!
It's great to hear that you are satisfied with your experience at our Camberley depot. They will be thrilled to hear about your positive feedback!
We look forward to working with you long into the future.
Take care,
Imogen
Your van hire company exceeded my…
Your van hire company exceeded my expectations! The vehicle delivered on time and well-maintained, and the customer service was outstanding. I'll definitely be recommending your services " Thank you Ian for great experience.
May 3, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
We're thrilled to hear that your experience with Northgate exceeded your expectations, Monika! Delivering on time and ensuring our vehicles are well-maintained are top priorities for us, so it's fantastic to know that you found everything to your satisfaction. Thank you for your kind words.
Take care,
Laura
Ian Craddock and Chris made my…
Ian Craddock and Chris made my experience great! I always get great customer service with Northgate Camberley 😀
May 1, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for taking the time to share your positive experience with us, Adrienne.
We really appreciate your kind words about Ian and Chris.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
The staff at the Camberley branch will be thrilled to see your glowing review.
Take care,
Beth Kell
Chris was very welcoming and polite and…
Chris was very welcoming and polite and informative which made the handover very smooth all in all great professional service
May 1, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Tony, thank you so much for your 5 star review!
It's so refreshing to hear your positive feedback about Chris and the team at our Camberley branch, we always love to make our customers feel welcome when visiting our local branches. I can assure you the Camberley branch will be thrilled to hear about your response!
We look forward to working with you long into the future.
Take care,
Imogen
Ian Craddock was punctual
Ian Craddock was punctual, polite & explained all as he carried out his duties reviewing a van return. All credit to him making the return a pleasant & simple task. Cheers
April 26, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Alan, thank you so much for your 5 star review!
We are so pleased to hear that Ian was able to provide you amazing customer service, which is what all of us here at Northgate take pride in the most. The team at Camberley will be thrilled to hear your feedback!
We look forward to working with you long into the future.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Camberley
Hello, Thank you so much for your 5 star review!
It's great to hear that you are satisfied with your experience at our Camberley depot. They will be thrilled to hear about your positive feedback!
We look forward to working with you long into the future.
Take care,
Imogen
Fantastic car company
Really easy collection with David and Steve. Great condition car at the Camberley branch.
April 23, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hi Oliver, thank you for your 5 star review!
We take pleasure in delivering excellent service to our customers, so it's great to hear that the collection process went smoothly at our Camberley depot.
Once again thank you so much for your positive response!
Take care,
Imogen
Quick
Quick, efficient! just what you need!
Ian was very polite and cheerful when he dropped the vehicle off!
April 22, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hello Amie-Rose, thank you so much for your 5 star review!
Its pleasing to hear that our Camberley depot have provided you with excellent service. Its always a pleasure to deliver 5 star service to our customers. I can assure you Ian and the team at Camberley will be thrilled to hear your response.
Once again, thank you for your positive feedback.
Take care,
Imogen
Ian Craddock drop off the van and was…
Ian Craddock drop off the van and was very pleasant and on time absolutely lovely gentleman.
April 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave a 5-star review and such great feedback for Ian, Robbie.
Putting our customers first is what we do, and I am thrilled Ian has demonstrated our ethos. I am sure that he and the Camberley team will be ecstatic with your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Chris and Steve from camberley looked…
Chris and Steve from camberley looked after me very well thanks a lot would definitely use again
April 18, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Adam, that's wonderful to hear!
I'm so glad you had such a delightful experience with Chris and Steve at the Camberley branch and it is fantastic to hear they have provided a 5* service that has met with your expectations.
We really appreciate you taking the time to leave us feedback.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Reply from Northgate Vehicle Hire - Camberley
Thank you for taking the time to share your pleasant experience with us, Paulina.
We really appreciate your kind words. At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
The staff at the Camberley branch will be thrilled to see your glowing review.
Take care,
Beth Kell
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