Best experience I’ve had with norhgate so far & been using the business for 6 years. Technician on duty went above & beyond to help get me back on the road. Really friendly & quick turn around.... See more
Company replied
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See what reviewers are saying
The service customer was very good, time for waiting very short, very good and clean car, I will recommend this site
Company replied
Van was ready and waiting for me at repair garage I took my own damaged van to, in Basingstoke. Collection arranged easily and was collected by David, who was polite and informed me of him taking n... See more
Company replied
5 Stars! We use Northgate as a corporate customer, and they are so far ahead of the other companies we use there is no comparison. Lovely professional staff - David Powell did my handover today, thoro... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 23 Nelson Way, GU15 3BN, Camberley, Surrey, United Kingdom
- 01276 536397
4.9
Excellent
148 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your 5 star review!
Its pleasing to hear that you have received great service from our Camberley branch. I'm sure Ian and the team will be thrilled to hear your positive feedback.
We look forward to working with you long into the future.
Take care,
Imogen
David & Ian 2 & Sam & Chris gave a…
David & Ian 2 & Sam & Chris gave a fantastic van,thank you really helpful
April 11, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such a fantastic review, Fahim.
it is a pleasure to see what a great experience you've had with our Camberley branch, and I am sure David, Ian, Sam and Chris will be thrilled with your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Rental car drop off
Sam Gower dropped off my rental car yesterday morning, very friendly and helpful, all sorted in less than 10 minutes.
April 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such kind words for Sam, Darcie. Northgate puts our customers first, and I am delighted that Sam has demonstrated our ethos. I am sure that Sam himself will be thrilled to learn of your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
David & Sam delivered a fantastic van…
David & Sam delivered a fantastic van thank you very much lovely chaps
April 5, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such fantastic feedback for David and Sam. I am sure that they, and the Camberley team, will be delighted by your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Efficient and friendly service
Efficient and friendly service, always helpful on the phone and usually manage to source a hire vehicle at late notice!
Special thanks to David and Ian from Camberley branch for collecting vehicle so promptly.
April 3, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such an encouraging review for our Camberley team, Caroline.
It is a pleasure to see what a positive experience you've had so far and I am sure that David and Ian in particular, and the rest of the Camberley team, will be delighted to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great company
Car delivered by Ian Craddock.Speedy delivery and great customer service.Very pleased with the selection of car.I would greatly recommend this company.
April 2, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such great feedback for Ian, Barbara. Putting our customers first is what we do, and I am over the moon that Ian has demonstrated our ethos. I am sure that Ian and the team at Camberley will all be on cloud nine with your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Drop off was decent guy was very polite
David Powell dropped a car off to me today. Very nice bloke and was fair in going over the car prior to drop off .
March 18, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your kind words! We are so pleased to hear that you have had a 5* service from our Camberley Branch.
We strive to provide excellent service to all our customers, and we're glad to hear that you had a positive experience. Safe travels!
Take care,
Laura
David and Sam fantastic collecting our…
David and Sam fantastic collecting our van. With a smile and friendly banter.
March 13, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for your lovely review, Lisa!
We are delighted to hear that you experienced friendly, and reliable services from our fantastic team at Camberley.
Providing 5* service is our top priority, and we're thrilled to know that our team's efforts have made a positive impact on your experience.
If you have any questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help!
Take Care,
Beth Kell
Excellent customer service
The collection Driver David was very professional and cared about the need of the customer
February 14, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your great feedback. All our team aims to provide an exceptional customer service. We look forward to working with you in the future.
Take care
Zuzana
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such fantastic feedback for David and Ian, Harry. I am sure that both they and the rest of the Camberley team will be over the moon to see your positive feedback .
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great service from Ian Craddock and Sam…
Great service from Ian Craddock and Sam Gower
February 28, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such kind words for Ian and Sam, Callum. I am sure that they will be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Great help from David Powell and Ian…
Great help from David Powell and Ian colson
February 26, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for leaving such kind words about David and Ian. I am sure they will be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Top service from David and Sam
David and Sam showed me around the van and highlighted minor damaged in the vehicle. Both great blokes to deal with. A good reflection on their branch Delivered on time. Only 4 out of 5 stars because of the minor damage to the van and that this is a long term hire but it already has 85,000 miles on the clock.
February 23, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Hey Tom!
Thanks so much for your feedback. It's positive to hear that David and Sam provided you with a good experience by showing you around the van and pointing out any minor damages to ensure you are aware of the vehicles condition. Their professionalism and helpfulness reflect well on their branch.
It is understandable that the minor damage and the higher mileage might have influenced your rating and we appreciate your feedback surrounding this. If you do have any concerns, please do not hesitate to contact your Account Manager for support.
Take care,
Laura Griffiths
Great team from Northgate
Great team from Northgate
Chris, Ian and Sam as ever many thanks for your great communications and timings to site
It is much appreciated
Kind Regards,
John Wood
Autofreight Ltd
February 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for taking the time to acknowledge the efforts of our team members, Chris, Ian, and Sam.
We're thrilled to hear that you appreciate their great communications and timely service to your site. Your kind words mean a lot to us, and we are dedicated to maintaining the high standards you've come to expect.
Thanks again for choosing Northgate!
Take care,
Laura Griffiths
David Powell was excellent and showed eveything i needed to kbow …
David Powell was excellent in talking about the van his intelligence was out of this world and I'd love too see this kind of gentleman again😊👍🙏👏
February 19, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such a fantastic review, Ashok.
Putting our customers first is what we do. I am delighted that David has demonstrated this and I am sure that he will be thrilled to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
I lease my company vehicle from…
I lease my company vehicle from Northgate Camberley, I find all the staff there to be very helpful, professional and approachable with a good understanding of customer expectations, I would recommend Northgate to anybody looking to lease or hire a vehicle
February 13, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
George, thank you for taking the time to share your positive experience with Northgate Camberley. We're thrilled to hear that you find our staff helpful, professional, and approachable.
Understanding and meeting customer expectations is a priority for us, and we're delighted that it has made a positive impact on your overall view of Northgate.
Take care,
Laura Griffiths
Very good
David Powell was very thorough and went through everything with myself!
Good interpersonal skills 👍🏻👍🏻
February 14, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you for your positive feedback, Damon. We're pleased to hear that David Powell provided a thorough and detailed explanation, going through everything with you. It's great to know that he demonstrated good interpersonal skills during your interaction.
We'll make sure to pass on your kind words to David, as recognition for excellent service is always appreciated.
Take care!
Laura Griffiths
Sam the delivery driver was happy and…
Sam the delivery driver was happy and polite with a sense of humour
February 9, 2024
Unprompted review
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for leaving your kind words, Jay, I am sure Sam will be thrilled to see your feedback.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such an encouraging review, Cathryn.
It is great to see that your experience with our Camberley branch has been a positive one. I am certain that the team there, and Sam especially, will be delighted to see your feedback.
If we can ever be of any further assistance, or if there's anything we can do to make this review a 5-start, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
Reply from Northgate Vehicle Hire - Camberley
Thank you so much for taking the time to leave such an encouraging review, Mark.
We believe that putting our customers first should be the very heart of what we do, and I am over the moon that our team at Camberley have demonstrated this. I am sure that they will all be delighted to see your comments.
If we can ever be of any further assistance, please don’t hesitate to get in touch and we will be more than happy to help.
Take care.
Simon Cort
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