Excellent group of people and staff done me an absolute favour staying open just an extra 2 minutes for me to get everything out of hire van into my own, even helping with an extra bit of hands... See more
Company replied
Location
Switch locationAnchor Hope Business Park, 102 Beddington Lane, CR0 4YX Croydon, England, GB
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See what reviewers are saying
Northgate Croydon are a great branch and the individuals go above and beyond to help cater to our needs. Across our 300 vehicles with Northgate, Croydon manage the majority and we are happy to be work... See more
Company replied
I work in partnership with northgate as a trade fitting windscreens. Today I completed a job at Croydon to discover I had a flat tire that wouldn't hold air on my van. Hafsa was able to organise a... See more
Company replied
This is our second van contract we have taken with Northgate for long term hire. This last couple of days i have dealing with Kev at the Croydon Depot regarding collection arrangements and he has bee... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Anchor Hope Business Park, 102 Beddington Lane, CR0 4YX, Croydon, England, United Kingdom
- 0208 686 8088
4.9
Excellent
198 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional service experienced at all…
Professional service experienced at all my visits to this branch.
July 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Thank you for your fantastic 5-star review, Lawrence!
We're delighted to hear that you've consistently received a professional service during your visits to the branch. Providing a high standard of service every time is something we pride ourselves on, so it's great to know this has been your experience.
We really appreciate you taking the time to share your feedback and look forward to welcoming you again soon. 🚐
Take care,
Emma
Good service from Jeffrey & the team.
Good service from Jeffrey & the team.
July 17, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi there, thank you for your kind review!
We're so pleased to hear you received good service from Jeffrey and the team. We'll be sure to pass your feedback on to them—they'll really appreciate the recognition.
Thanks again for choosing us, and we look forward to helping you again in the future.
Take care,
Imogen
Jeff & Jake were excellent on the…
Jeff & Jake were excellent on the front desk.
July 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi there, thank you for your 5-star review!
We're so pleased to hear that Jeff and Jake made such a positive impression during your visit.
We'll be sure to pass your kind words on to them—they'll really appreciate the recognition. Thanks again for your support, and we look forward to welcoming you back in the future.
Take care,
Imogen
Jack and Jeff where extremely helpful…
Jack and Jeff where extremely helpful and face and very professional
July 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi there, thank you for your fantastic 5-star review!
We're delighted to hear that Jack and Jeff were so helpful, friendly and professional throughout your visit. We'll be sure to pass on your kind words—they'll really appreciate the recognition.
Thank you for taking the time to share your experience. We look forward to welcoming you back again in the future!
Take care,
Imogen
Both Jeff and Jake were very helpful in…
Both Jeff and Jake were very helpful in getting me a replacement vehicle.
July 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Joe, thank you for your 5-star review!
We're delighted to hear that Jeff and Jake were so helpful in arranging your replacement vehicle. We'll be sure to pass on your kind words to them—they'll really appreciate the recognition.
Thank you for taking the time to share your experience. We look forward to helping you again in the future!
Take care,
Imogen
Amazing service Jeff was very polite…
Amazing service Jeff was very polite and keen to help 100% recommend
July 6, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Luan, thank you for your fantastic review!
We're delighted to hear you received amazing service and that Jeff was so polite and keen to help. We'll be sure to pass your kind words on to him – he'll really appreciate your feedback.
Thank you for your recommendation and for choosing Northgate. We look forward to welcoming you back again soon!
Take care,
Imogen
Casey from the Croydon branch was…
Casey from the Croydon branch was fantastic and really helpful helped me every step of the way
July 6, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Mike, thank you for your fantastic review!
We're delighted to hear that Casey from our Croydon branch was so helpful and supported you every step of the way. Providing friendly, attentive service is what we strive for, so it's wonderful to know Casey made such a positive difference to your experience.
We'll be sure to pass your kind words on to Casey and the team. Thank you for choosing Northgate, and we look forward to helping you again in the future!
Take care,
Imogen
Jeffrey on the front desk was very…
Jeffrey on the front desk was very polite & efficient.
June 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Jason, thank you for your wonderful review!
We’re delighted to hear that Jeffrey provided polite and efficient service at the front desk.
We’ll be sure to pass on your kind feedback to him. Thank you for taking the time to share your experience, and we look forward to welcoming you again in the future!
Take care,
Imogen
I had an excellent experience with…
I had an excellent experience with Northgate Croydon. Jeff and the other staff were friendly and professional.
June 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Peter, thank you for your wonderful review!
We're delighted to hear that you had an excellent experience with the team at Northgate Croydon. It's great to know that Jeff and the rest of the team were friendly and professional throughout your visit.
We'll be sure to pass on your kind feedback to Jeff and the team. Thank you for taking the time to share your experience, and we look forward to welcoming you again in the future!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Croydon
Hi Nigel, thank you for your kind review!
We're delighted to hear that you found our staff friendly and helpful. Providing a welcoming and supportive experience is something we take great pride in, so it's wonderful to know this was reflected in your visit.
We appreciate your feedback and look forward to helping you again in the future!
Take care,
Imogen
Staff was very friendly and helped out…
Staff was very friendly and helped out when my van took longer then expected gave me a decent like for like 👍🏽
June 3, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Thank you for your great review, David!
We're delighted to hear that our team was friendly and supportive when your van repair took longer than expected. It's great to know that the replacement vehicle provided was a suitable like-for-like alternative and helped minimise any disruption. 👍🏽🚐
We'll be sure to share your kind feedback with the team—they'll really appreciate it! 👏
Thank you for taking the time to share your experience with us.
Take care,
Emma
Keep up to date with repair,no…
Keep up to date with repair,no replacement van of the same size so could not fit all my stock in
June 3, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Tim, thank you for taking the time to leave a review. We're pleased to hear that our team kept you updated throughout the repair process.
However, we're sorry that we were unable to provide a replacement van of the same size and that this caused difficulties with transporting all of your stock. We understand how important having the right vehicle is to keeping your business running smoothly, and we appreciate your feedback.
Thank you for sharing your experience, as it helps us identify areas where we can improve our service. We hope to have the opportunity to provide a better experience in the future.
Take care,
Imogen
Jeffrey on front desk was very…
Jeffrey on front desk was very professional. He made sure to check out my van before going on lunch. Give him a raise
June 2, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Andy, thank you for your fantastic review!
We're delighted to hear that Jeffrey provided such professional service and went the extra mile to ensure your van was checked before he went on lunch. It's great to know his dedication and commitment made a positive impression. We'll be sure to pass on your kind words and recognition to Jeffrey.
Thank you for taking the time to share your experience!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Croydon
Hi there, thank you for your great review!
We're delighted to hear that Jeff was courteous, professional, and efficient throughout your experience. We’ll be sure to pass on your kind feedback to him.
Thank you for taking the time to share your comments – it’s greatly appreciated!
Take care,
Imogen
Jeffery
Jeffery’s professionalism and customer service has been outstanding
June 2, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Samuel, thank you for your wonderful feedback!
We're delighted to hear that Jeffery's professionalism and customer service have been outstanding. Providing a high level of service is something we take great pride in, and we're pleased that Jeffery made such a positive impression. We'll be sure to pass on your kind words to him.
Thank you for taking the time to leave a review!
Take care,
Imogen
Jeffrey at Croydon was really helpful…
Jeffrey at Croydon was really helpful every step of the way and nice to talk to and have a laugh with. Excellent customer service
June 2, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Sam, thank you for your fantastic review!
We're delighted to hear that Jeffrey at Croydon was so helpful throughout your experience and made the process enjoyable with his friendly approach and sense of humour. Providing excellent customer service is what we strive for, and it's great to know Jeffrey delivered just that. We'll be sure to pass on your kind feedback to him.
Thanks again for taking the time to share your experience!
Take care,
Imogen
Jeffery was incredible with his service
Jeffery was incredible with his service
June 1, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Rohan, thank you for your fantastic review!
We’re delighted to hear that Jeffery provided incredible service and made such a positive impression. We’ll be sure to pass on your kind feedback to him.
Thank you for taking the time to share your experience with us!
Take care,
Imogen
Amazing service from the Northgate…
Amazing service from the Northgate team. Jeff, Hafsa, Kev & Jake were very helpful on the front desk.
May 29, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi there, thank you for your wonderful review!
We’re delighted to hear you received amazing service from the Northgate team. It’s great to know that Jeff, Hafsa, Kev, and Jake were so helpful at the front desk and made your experience a positive one. We’ll be sure to pass on your kind words to the team.
Thank you for taking the time to share your feedback!
Take care,
Imogen
The staff that looked after me...
The staff that looked after me...
Jeff,hafsa and kevin jake
May 29, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Leigh, thank you for your wonderful review!
We’re delighted to hear that Jeff, Hafsa, Kevin, and Jake looked after you so well. Providing excellent customer service is something we take great pride in, and it’s fantastic to know our team made a positive impression. We’ll be sure to pass on your kind feedback to them all.
Thanks again for taking the time to share your experience!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Croydon
Hi Tom, thank you for your kind review!
We’re pleased to hear that Jake was very helpful and provided you with a positive experience. We’ll be sure to pass on your feedback to him.
Thanks again for taking the time to leave a review!
Take care,
Imogen
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