Excellent group of people and staff done me an absolute favour staying open just an extra 2 minutes for me to get everything out of hire van into my own, even helping with an extra bit of hands... See more
Company replied
Location
Switch locationAnchor Hope Business Park, 102 Beddington Lane, CR0 4YX Croydon, England, GB
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See what reviewers are saying
Northgate Croydon are a great branch and the individuals go above and beyond to help cater to our needs. Across our 300 vehicles with Northgate, Croydon manage the majority and we are happy to be work... See more
Company replied
I work in partnership with northgate as a trade fitting windscreens. Today I completed a job at Croydon to discover I had a flat tire that wouldn't hold air on my van. Hafsa was able to organise a... See more
Company replied
This is our second van contract we have taken with Northgate for long term hire. This last couple of days i have dealing with Kev at the Croydon Depot regarding collection arrangements and he has bee... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Anchor Hope Business Park, 102 Beddington Lane, CR0 4YX, Croydon, England, United Kingdom
- 0208 686 8088
4.9
Excellent
200 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I appreciate the customers service…
I appreciate the customers service Jeffery has given me , and helped my cause. Thankful and grateful for the customers serivce help.
March 26, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Glenn, thank you for your kind words!
We’re thrilled to hear that Jeffery provided helpful and supportive customer service. We’ll make sure he knows how much you appreciated his assistance—it will mean a lot to him.
We really value your feedback and look forward to supporting you again in the future.
Take care,
Imogen
Jeffrey was very helpful on the front…
Jeffrey was very helpful on the front desk. Bubbly Lad!
March 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Liam, thank you for your great feedback!
We're delighted to hear that Jeffrey was so helpful and brought such a bubbly, positive energy to your visit.
We’ll be sure to pass your kind words on to him—he’ll really appreciate it. Hope to see you again soon!
Take care,
Imogen
Jake & Jeffrey were brilliant on the…
Jake & Jeffrey were brilliant on the front desk.
March 20, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Mike, thank you for your kind review!
We’re so pleased to hear that Jake and Jeffrey were brilliant on the front desk. I’ll make sure your feedback is passed on to them—they’ll really appreciate it.
Thanks again for your support, and we hope to see you again soon.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Croydon
Hi there, thank you for your feedback!
We’re delighted to hear you found our service quick and efficient—that’s exactly what we aim for. We really appreciate your support and hope to assist you again in the future.
Take care,
Imogen
Good customer service
Great customer service from Geoffrey, everything sorted quickly
March 20, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Char, thank you for your great feedback!
We’re really pleased to hear that everything was sorted quickly and that you received excellent service from Geoffrey. I’ll be sure to pass on your kind words—he’ll really appreciate it.
Thanks again for choosing us, and we hope to assist you again in the future.
Take care,
Imogen
Kevin & Jeff were brilliant as usual.
March 19, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Luppy, thank you so much for your 4-star review!
We’re thrilled to hear that Kevin and Jeff were brilliant as usual—I’ll be sure to pass along your kind words to them.
We really appreciate your continued support, and if there’s anything we can do to make your next visit a 5-star experience, we’d love to hear your thoughts.
Looking forward to welcoming you back again soon!
Take care,
Imogen
Every time I come into branch
Every time I come into branch. Jeffrey always sorts me out. Excellent fella.
March 13, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi there, thank you for taking the time to leave us a review.
We're really pleased to hear that Jeffrey always looks after you when you come into the branch. It's great to know he consistently provides excellent service, and we'll be sure to pass your kind comments on to him.
Thanks again for your support, and we look forward to seeing you again soon.
Take care,
Imogen
Jeffrey & Joseph were excellent on the…
Jeffrey & Joseph were excellent on the front desk.
March 10, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Marvin, thank you for your great feedback!
We're really pleased to hear that Jeffrey and Joseph provided excellent service at the front desk. We'll be sure to pass on your kind words to them — they'll really appreciate it.
Thanks again for taking the time to leave a review, and we look forward to welcoming you back in the future!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Croydon
Hi Nelson, thank you for your review!
We're pleased to hear you found our service good and efficient.
We really appreciate your feedback and look forward to welcoming you back again in the future.
Take care,
Imogen
Jeffrey was very helpful on the front…
Jeffrey was very helpful on the front desk.
March 9, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Yasmin, thank you for taking the time to leave a review.
We're really pleased to hear that Jeffrey was very helpful on the front desk. I’ll be sure to pass your kind feedback on to him.
We really appreciate your support.
Take care,
Imogen
Jeff was excellent helped me and the…
Jeff was excellent helped me and the team out with a loan vehicle to get back to Brum.
March 6, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Dean, thank you for the great feedback!
We're really pleased to hear that Jeff was able to help you and the team with a loan vehicle to get back to Brum. We'll be sure to pass your kind words on to him.
Thanks again for taking the time to share your experience! 😊
Take care,
Imogen
Great service
Always feel like im looked after. Staff are all polite and ready to help.
March 6, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Alex, thank you for your kind feedback!
We're really pleased to hear that you always feel well looked after and that our team are polite and ready to help.
Your support means a lot to us, and we look forward to seeing you again soon! 😊
Take care,
Imogen
Jake & Jeffrey were fast and efficient…
Jake & Jeffrey were fast and efficient while sorting out my problem with my van.
March 6, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Henry, thank you for your great feedback!
We're really glad to hear that Jake and Jeffrey were able to sort out the issue with your van quickly and efficiently. We'll be sure to pass your kind words on to them.
thanks again for taking the time to share your experience! 😊
Take care,
Imogen
Jeff customer service was Amazing.
March 6, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Oscar, thank you for your wonderful feedback!
We're so pleased to hear that Jeff provided amazing customer service. We'll be sure to pass along your kind words to him — it will mean a lot.
Thanks again for sharing your experience! 😊
Take care,
Imogen
Jeffrey was brilliant!!
March 6, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Cristian, thank you so much for your kind words!
We're thrilled to hear that Jeffrey made such a great impression. We'll be sure to pass your feedback on to him – he'll be delighted to hear it.
Thanks again for taking the time to share your experience! 😊
Take care,
Imogen
Jeffrey on front desk helped me sort…
Jeffrey on front desk helped me sort out an issue on my van. GREAT GUY!
March 6, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Jeffrey, thank you for the great review! 😊
We're really pleased to hear that Jeffrey was able to help you resolve the issue with your van. He’ll be delighted to hear your kind feedback!
Providing helpful and efficient support is always our priority, and we appreciate you taking the time to share your experience. 🚐
Take care,
Emma
Jeffrey on front desk was very…
Jeffrey on front desk was very professional.
March 3, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Marlon, thank you for your kind review!
We’re delighted to hear that Jeffrey on our front desk provided such a professional service. First impressions really matter, and it’s great to know he made yours a positive one.
We’ll be sure to pass your feedback on to him. We really appreciate you taking the time to share your experience!
Take care,
Imogen
Jeffrey was excellent in sorting out my…
Jeffrey was excellent in sorting out my loan vehicle.
March 2, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Luke, thank you for your great feedback!
We’re so pleased to hear that Jeffrey was excellent in sorting out your loan vehicle and made the process smooth for you. We’ll be sure to pass on your kind comments — they’ll mean a lot to him.
Thanks again for taking the time to leave a review! 😊
Take care,
Imogen
Jeffrey
Jeffrey, Hafsa & Jake we're very helpful on the front desk. Jeffrey greeted me with a friendly smile.
February 27, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi there, thank you so much for taking the time to leave such a lovely review!
We’re thrilled to hear that Jeffrey, Hafsa, and Jake made such a positive impression. A friendly smile and helpful service can make all the difference, and we’re so glad Jeffrey’s warm welcome stood out to you.
I’ll be sure to pass your kind words on to the team — feedback like this truly makes their day.
We look forward to welcoming you back again soon! 😊
Take care,
Imogen
Jeffrey on front desk was very…
Jeffrey on front desk was very professional today. He managed to juggle about 5 customers at the same time including me.
February 25, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Croydon
Hi Croydon, thank you so much for your great feedback!
We’re delighted to hear that Jeffrey made such a positive impression. Managing multiple customers at once while staying professional is no easy task, so it’s fantastic to know he looked after you so well.
We’ll be sure to pass your kind words on to Jeffrey — it will mean a lot to him. Thanks again for taking the time to share your experience, and we look forward to welcoming you back soon!
Take care,
Imogen
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