Sarah from Scunthorpe Northgate vehicle hire brilliant giving us a lift from Scunthorpe to Sheffield to collect a hired van! Thank you very much! Brilliant service
Company replied
Location
Switch locationUnit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL Scunthorpe, Lincolnshire, GB
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See what reviewers are saying
The staff at the Scunthorpe branch, especially Sarah, were very friendly, helpful, accommodating and kept me well informed with developments when our vehicle was in for repair . Refreshments were on h... See more
Company replied
The company I work for hired the van for my work. This van would not start this morning. The out of hours assistant on the breakdown phone line was extremely helpful and put me through to RAC.... See more
Company replied
Got booked in at short notice into the Scunthorpe branch. Was treated both professionally and friendly. Exceeded my expectations as I had a holiday booked the following day. Would highly recommend and... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Unit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL, Scunthorpe, Lincolnshire, United Kingdom
- 01724 844435
4.9
Excellent
125 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Sarah from NorthGate scunthorpe
Sarah from Scunthorpe Northgate vehicle hire brilliant giving us a lift from Scunthorpe to Sheffield to collect a hired van! Thank you very much! Brilliant service
August 14, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi,
Thank you for leaving such a wonderful and positive review!
We're delighted to hear that Sarah has provided exception service and went above and beyond to ensure you made it to Sheffield to collect your new hire vehicle.
We'll be sure to pass your kind words on to Sarah, who will be thrilled to receive the recognition.
Thank you for choosing Northgate, and we look forward to helping you again in the future.
Take Care,
Emily
Sarah was was helpful and friendly…
Sarah was was helpful and friendly great service would highly recommend.
July 31, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi David, thank you so much for your kind words!
We're delighted to hear you found our service helpful and friendly. Your recommendation means a lot to us, and we'll be sure to pass your lovely feedback on to Sarah.
We really appreciate your support and look forward to helping you again in the future!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your fantastic 5-star review, Oliver!
We're delighted to hear you received friendly, fast and reliable service. Delivering a smooth and hassle-free experience is what we aim for, so it's great to know we hit the mark.
Thank you for taking the time to share your feedback. We really appreciate your support and look forward to helping you again in the future! 🚐
Take care,
Emma
Vehicle inspected and returned in good…
Vehicle inspected and returned in good time
July 16, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Andrew, thank you for taking the time to leave us a review!
We're pleased to hear that your vehicle was inspected and returned to you promptly.
Providing efficient service while maintaining high standards is something we always strive for, so it's great to know we met your expectations.
We appreciate your support and look forward to welcoming you back in the future.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Ali, thank you for your fantastic review!
We're delighted to hear you found our team friendly and professional. Your recommendation means a great deal to us, and we really appreciate your support.
We look forward to welcoming you again in the future!
Take care,
Imogen
Lewis was a great help
Nipped in for some wiper blades and a tyre, done in good time. Lewis was a great help. Will use again
July 8, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Andy, thank you for your great review!
We're pleased to hear you were able to get your wiper blades and tyre fitted quickly, and that Lewis was such a great help. We'll be sure to pass your kind comments on to him.
We really appreciate your support and look forward to seeing you again soon!
Take care,
Imogen
The staff at the Scunthorpe branch
The staff at the Scunthorpe branch, especially Sarah, were very friendly, helpful, accommodating and kept me well informed with developments when our vehicle was in for repair . Refreshments were on hand in the hot weather.
July 8, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Tim, thank you for taking the time to leave such a lovely review!
We're so pleased to hear that the team at our Scunthorpe branch, especially Sarah, made your experience a positive one. Providing friendly, helpful service and keeping our customers informed every step of the way is something we really value.
We're also glad the refreshments helped you stay comfortable during the hot weather! We'll be sure to pass your kind comments on to Sarah and the team.
We really appreciate your feedback and look forward to welcoming you again in the future.
Take care,
Imogen
Lewis and Sarah were brilliant and very…
Lewis and Sarah were brilliant and very helpful.
July 8, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Jamie, thank you so much for your kind words!
We're delighted to hear that Lewis and Sarah were able to provide such brilliant and helpful service. We'll be sure to pass your feedback on to them—they'll really appreciate it.
Thanks again for taking the time to share your experience, and we look forward to helping you again in the future!
Take care,
Imogen
The company I work for hired the van…
The company I work for hired the van for my work. This van would not start this morning. The out of hours assistant on the breakdown phone line was extremely helpful and put me through to RAC.
I ended up having to take the van to the local Northgate yard. Sarah the receptionist is very polite, professional. Sarah tooke her time to listen to the issue. Offer you a drink whilst their technicians are looking at the van. The technicians started looking at the van straight away so they can come up with the next steps.
Very happy with their response and customer service.
I would recommend these 100%.
June 15, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Lyndy, thank you for taking the time to leave such a detailed and positive review.
We're sorry to hear that you experienced an issue with the van starting, but we're delighted to know that our out-of-hours breakdown team were able to assist quickly and arrange support through the RAC.
It's wonderful to hear that Sarah provided such professional and attentive service when you arrived at the branch. Taking the time to listen, keep customers informed, and make them feel welcome is exactly the level of service we strive to deliver. We're also pleased that our technicians were able to begin investigating the issue straight away to help get things resolved as quickly as possible.
We'll be sure to pass your kind feedback on to Sarah and the wider team. Thank you again for your recommendation and for recognising the efforts of everyone involved. It means a great deal to us.
Take care,
Imogen
Always have spare vehicles ready which…
Always have spare vehicles ready which are the same/similar spec incase maintenance/repairs take too long.
Great customer service and great staff
May 29, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Charlie, thank you for your fantastic review!
We’re delighted to hear that our availability of similar-spec replacement vehicles helped keep things running smoothly while maintenance and repairs were being carried out. It’s also great to know that our customer service and team made such a positive impression.
We really appreciate your feedback and look forward to helping you again in the future!
Take care,
Imogen
Great customer service
Great customer service, allowed me to use WiFi to work on my laptop during and a short time after my vehicle service. Highly recommend.
May 14, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Paul, thank you so much for your kind review!
We’re really pleased to hear you had a positive experience with both our customer service and your vehicle service visit. We know how important it is to stay connected and productive, so we’re glad our WiFi and waiting area helped make your time with us more comfortable.
We truly appreciate your recommendation and look forward to welcoming you back in the future!
Take care,
Imogen
customer service maxxing
in the words of shakin stevens, Lovely stuff
April 24, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Jake, thank you for the 5 stars!
We really appreciate your support and are glad you had a great experience.
If there’s ever anything you need, we’re always here to help!
Take care,
Imogen
Very polite service and very friendly…
Very polite service and very friendly at front desk and made us a nice hot drink. Lovely staff😀
April 23, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Damon, thank you for your lovely feedback!
We’re really pleased to hear you found the team polite and friendly, and that you enjoyed a nice hot drink while you were with us. It’s great to know you had such a positive experience with the front desk team.
We really appreciate you taking the time to share your comments.
Take care,
Imogen
Top service Had a problem with the original loan…
Had a problem with the original loan car brought it back and it was swapped straight away top service
April 17, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi John, thank you for your great feedback!
We're really pleased to hear the team was able to resolve the issue quickly and get you swapped into another vehicle without delay.
Providing a smooth and efficient service, especially when problems arise, is exactly what we aim for. We really appreciate you taking the time to share your experience and hope to see you again soon!
Take care,
Imogen
Took work van in for MoT
Took work van in for MoT was provided with a replacement vehicle which was very clean and fit for purpose, came with a full tank of fuel as well
April 9, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Thomas, thank you for your great review!
We're really pleased to hear that your experience went smoothly while your work van was in for its MoT.
It’s fantastic to know the replacement vehicle met your needs, was clean, and ready to go with a full tank—just as it should be. We always aim to keep things as convenient and hassle-free as possible.
We appreciate you taking the time to share your feedback and look forward to supporting you again in the future!
Take care,
Imogen
Hire van booked in for a service
Hire van booked in for a service, arrived and signed a couple of forms, staff were very friendly and helpful comfy waiting area and tea/coffee available whilst waiting, service was completed promptly and efficiently, definitely recommend
April 1, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for your review, Stuart!
It is great to hear everything went smoothly with your service visit and that the team made you feel welcome. A comfortable waiting area and a quick, efficient turnaround can make all the difference ☕🚐
We really appreciate the recommendation and hope to see you again soon!
Take care,
Emma
5 star service
Great customer service and kept informed every step of the way about my vehicle
March 27, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Garry,
Thank you for taking the time to share your experience.
We’re really pleased to hear that you felt well supported throughout the process and that you were kept fully up to date while your vehicle was with the Scunthorpe branch. Clear and consistent communication is something we place a lot of importance on, so it’s great to know it made a difference.
We appreciate your kind words and your support. If you ever need any help in the future, the team will be more than happy to assist.
Thanks again,
Emily
Northgate great service
Northgate great service. Green flag not so good
March 17, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Martin, thank you for taking the time to share your feedback.
We’re really pleased to hear you received great service from Northgate Vehicle Hire. We’re sorry to hear that your experience with Green Flag didn’t meet expectations on this occasion.
Your feedback is important, and we’ll make sure it’s shared with the relevant teams. If you’d like to provide any more details, we’d be more than happy to look into this further for you.
Thanks again for your review, and we hope to continue providing you with a great service moving forward.
Take care,
Imogen
So easy to work with
So easy to work with, any issues got ironed out asap would recommend
March 17, 2026
Unprompted review
Reply from Northgate Vehicle Hire - Scunthorpe
Hi Sam, thank you for taking the time to leave us such a great review!
We’re really pleased to hear that you found us easy to work with and that any issues were resolved quickly. Providing a smooth and hassle-free experience is exactly what we aim for, so it’s fantastic to know we delivered on that for you.
We truly appreciate your recommendation and look forward to working with you again in the future.
Take care,
Imogen
Reply from Northgate Vehicle Hire - Scunthorpe
Thank you for taking the time to leave a review, Brendan! ⭐
We’re really pleased to hear that you received polite and efficient service from the team. Providing a smooth and positive experience for our customers is always our aim.
We appreciate your feedback and hope to see you again in the future! 😊 Thank you for choosing Northgate!
Take care,
Emma
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