Northgate Vehicle Hire - Scunthorpe Reviews 

125
TrustScore 5 out of 5

4.9

Unit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL Scunthorpe, Lincolnshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sarah from Scunthorpe Northgate vehicle hire brilliant giving us a lift from Scunthorpe to Sheffield to collect a hired van! Thank you very much! Brilliant service

Company replied

Rated 5 out of 5 stars

The staff at the Scunthorpe branch, especially Sarah, were very friendly, helpful, accommodating and kept me well informed with developments when our vehicle was in for repair . Refreshments were on h... See more

Company replied

Rated 5 out of 5 stars

The company I work for hired the van for my work. This van would not start this morning. The out of hours assistant on the breakdown phone line was extremely helpful and put me through to RAC.... See more

Company replied

Rated 5 out of 5 stars

Got booked in at short notice into the Scunthorpe branch. Was treated both professionally and friendly. Exceeded my expectations as I had a holiday booked the following day. Would highly recommend and... See more

Company replied


Company details

  1. Van Rental Agency

Information provided by various external sources

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Written by the company

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contact info

  • Unit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL, Scunthorpe, Lincolnshire, United Kingdom

  • 01724 844435

4.9

Excellent

TrustScore 5 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(125)

1,452 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Vehicle re call

Very professional friendly staff vehicles are always in top condition 👍 would highly recommend.

March 5, 2026
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Jarryd, thank you for the great review!

We're really pleased to hear you find our team professional and friendly, and that the vehicles are always in top condition. Your recommendation means a lot to us.

Thanks again for your support!

Take care,
Imogen

Rated 5 out of 5 stars

Great service from NorthGate…

Was provided a car from NorthGate Scunthorpe which developed some issues after delivery. The staff were helpful and courteous and dealt with the issues quickly and without fuss.
I was back on my way within 20mins

February 13, 2026
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Anthony, thank you for taking the time to share your experience.

We’re sorry to hear the vehicle developed an issue after delivery, but we’re really pleased our team at Northgate Scunthorpe were able to step in quickly and get you back on the road within 20 minutes. Providing a helpful, courteous and hassle-free service is exactly what we aim for.

We truly appreciate your understanding and your kind words about the team — we’ll be sure to pass your feedback on to them. Safe travels, and we’re here if you need anything in the future! 🚗

Take care,
Imogen

Rated 5 out of 5 stars

Very frendly staff

Very frendly staff, fast service. Sorted problem out asap

February 10, 2026
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Thomas, thank you for your great review!

We’re so glad to hear you found our staff very friendly and that the service was fast. It’s especially good to know we were able to sort the problem out ASAP for you — that’s exactly what we aim for.

We really appreciate you taking the time to share your experience and look forward to helping you again in the future!

Take care,
Imogen

Rated 5 out of 5 stars

Service for company car

Outstanding service, only good words about the stuff, quick to sort thing out!

January 12, 2026
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Justinas,

Thank you for taking the time to share your feedback. We’re really pleased to hear that your experience was such a positive one and that everything was handled promptly and smoothly. The team works hard to make sure issues are dealt with efficiently while still offering a friendly and supportive approach, so your comments mean a great deal.

We truly appreciate your kind words and your support. If you ever need assistance again, we’ll be more than happy to help.

Take Care,
Emily

Rated 5 out of 5 stars

Lovely man just taken care of my van…

Lovely man just taken care of my van needs at northgate Scunthorpe. Polite pleasant and professional.

January 8, 2026
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Claire, thank you for your kind review!

We’re delighted to hear that our team at Northgate Scunthorpe took great care of your van needs and provided polite, pleasant, and professional service.

We really appreciate your feedback and look forward to helping you again in the future. 😊

Take care,
Imogen

Rated 5 out of 5 stars

fantastic service

fantastic service
fast and efficiant at booking vans in for service

staff are welcoming and freindly .

would use again .

January 8, 2026
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Matt, thank you so much for your kind review!

We’re really pleased to hear you found our service fast and efficient, and that our team made you feel welcome.

We truly appreciate your feedback and look forward to helping you again in the future. 🚐😊

Take care,
Imogen

Rated 5 out of 5 stars

Scunthorpe Branch ...excellent

We have been Northgate customers for a number of years and have found the staff at the Scunthorpe branch to be very friendly, efficient and attentive to our needs at all times. Excellent all round

December 31, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Stephen, thank you for your excellent review!

We really appreciate your continued loyalty over the years. It’s great to hear that the team at our Scunthorpe branch have consistently been friendly, efficient, and attentive to your needs. I’ll be sure to pass on your kind words to them — they’ll be delighted.

Thanks again for your support! 😊

Imogen

Rated 5 out of 5 stars

Fantastic service and warm welcome

Fantastic service and warm welcome

January 7, 2026
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi James,

Thank you very much for taking the time to leave such positive feedback. We’re delighted to hear that you had such a pleasant experience and that you felt genuinely welcomed during your visit. Creating a friendly, professional environment where customers feel comfortable and well looked after is something our team takes great pride in.

Your kind words mean a lot to everyone here and will be shared with the team. We truly appreciate your support and look forward to welcoming you back whenever you need our help in the future.

Thanks again,
Emily

Rated 5 out of 5 stars

Fixed my van in no time

Fixed my van in no time

November 20, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Brad, thanks so much for your review!

We're really glad to hear that we were able to get your van fixed quickly and get you back on the road.

If you ever need anything in the future, we’re always happy to help!

Take care,
Imogen

Rated 5 out of 5 stars

Excellent communication and quality…

Excellent communication and quality service, thank you

September 1, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Tim, thank you for your lovely feedback!

We’re really pleased to hear you appreciated our communication and quality of service.

It means a lot to us, and we’re here whenever you need assistance again!

Take care,
Imogen

Rated 5 out of 5 stars

Friendly and helpful

Everyone friendly and helpful, got sorted straight away.

September 15, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Karen, thanks so much for your kind words!

We’re delighted to hear that our team was friendly, helpful, and got everything sorted out quickly for you.

We’re always here whenever you need us!

Take care,
Imogen

Rated 5 out of 5 stars

Excellent people at Scunthorpe

Excellent staff very friendly and helpful

September 18, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Chris, thank you so much for your kind words!

We’re delighted to hear our staff made such a positive impression with their friendliness and helpfulness. We’ll be sure to pass on your compliments to the team!

Looking forward to assisting you again soon.

Take care,
Imogen

Rated 5 out of 5 stars

My visit to Scunthorpe branch was very…

My visit to Scunthorpe branch was very good

September 6, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Phillip, thank you for your feedback!

We’re glad to hear your visit to our Scunthorpe branch was very good.

If there’s anything else we can assist with, please don’t hesitate to get in touch!

Take care,
Imogen

Rated 5 out of 5 stars

Recent visit to Scunthorpe branch

Recent visit to Scunthorpe branch - everything went well.

September 4, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Jenson, thanks for your feedback!

We’re glad to hear your recent visit to our Scunthorpe branch went smoothly.

If you need anything else, just let us know—we’re always here to help!

Take care,
Imogen

Rated 5 out of 5 stars

Got booked in at short notice into the…

Got booked in at short notice into the Scunthorpe branch. Was treated both professionally and friendly. Exceeded my expectations as I had a holiday booked the following day. Would highly recommend and use again.

September 15, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Ben, thank you so much for sharing your experience!

We’re delighted to hear that our Scunthorpe team could accommodate you on short notice and that you felt both professionally and warmly treated. It’s great to know we exceeded your expectations, especially with your holiday coming up!

We really appreciate your recommendation and look forward to helping you again in the future.

Take care,
Imogen

Rated 5 out of 5 stars

Amazing team who always look after my…

Amazing team who always look after my needs, would highly recommend if your needing to sort hire

September 15, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Paul, thank you so much for your kind words and recommendation!

We’re thrilled to hear our team consistently looks after your needs—that means a lot to us. We’re always here to help whenever you need to sort hire, so don’t hesitate to reach out.

Take care,
Imogen

Rated 5 out of 5 stars

Van rental

Everything was effortless and easy definitely five stars- shout out to Barry 😀

September 17, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Amber, thank you so much for the fantastic five-star shout-out!

We’re delighted to hear everything was effortless and easy for you. Barry will be thrilled to get your special mention—he’s always happy to help with a smile! 😀

Thanks again for choosing us, and we look forward to assisting you next time!

Take care,
Imogen

Rated 5 out of 5 stars

First time hiring a vehicle from…

First time hiring a vehicle from Northgate. What can I say there were amazing from start to finish. Site was in good order and well presented when I arrived. I was greeted by Barry, who I think is the manager. He was super friendly and helpful!

September 17, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi there, thank you so much for your kind words and for choosing Northgate for your first vehicle hire!

We're thrilled to hear that your experience was a positive one from start to finish. It's great to know the site made a good impression and that Barry (yes, he's our brilliant manager!) gave you such a friendly and helpful welcome. We'll be sure to pass on your feedback to him—he’ll be chuffed to hear it!

We really appreciate you taking the time to share your experience and hope to see you again in the future.

Take care,
Imogen

Rated 5 out of 5 stars

My visit to Scunthorpe branch

It was a very good pleasant experience

September 10, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Garry, thank you for sharing your feedback!

We’re so happy to hear you had a very good and pleasant experience with us. It means a lot to know we made things easy for you.

Looking forward to helping you again soon!

Take care,
Imogen

Rated 5 out of 5 stars

Good experience

Good experience, easy to deal with and would definitely recommend. Will use again.

September 12, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Matthew, thank you so much for your kind words!

We’re thrilled to hear you had a good experience and found everything easy to deal with. Your recommendation means a lot to us, and we can’t wait to assist you again in the future!

Thanks again for choosing us!

Take care,
Imogen

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look