Northgate Vehicle Hire - Scunthorpe Reviews 

125
TrustScore 5 out of 5

4.9

Unit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL Scunthorpe, Lincolnshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sarah from Scunthorpe Northgate vehicle hire brilliant giving us a lift from Scunthorpe to Sheffield to collect a hired van! Thank you very much! Brilliant service

Company replied

Rated 5 out of 5 stars

The staff at the Scunthorpe branch, especially Sarah, were very friendly, helpful, accommodating and kept me well informed with developments when our vehicle was in for repair . Refreshments were on h... See more

Company replied

Rated 5 out of 5 stars

The company I work for hired the van for my work. This van would not start this morning. The out of hours assistant on the breakdown phone line was extremely helpful and put me through to RAC.... See more

Company replied

Rated 5 out of 5 stars

Got booked in at short notice into the Scunthorpe branch. Was treated both professionally and friendly. Exceeded my expectations as I had a holiday booked the following day. Would highly recommend and... See more

Company replied


Company details

  1. Van Rental Agency

Information provided by various external sources

With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk

Northgate Vehicle Hire

Written by the company

Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.

Contact info

  • Unit 34 Glebe Industrial Estate, Normanby Road, DN15 6AL, Scunthorpe, Lincolnshire, United Kingdom

  • 01724 844435

4.9

Excellent

TrustScore 5 out of 5

125 reviews

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1-star

No recent history of asking for reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(125)

1,456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recently used and great service

Recently used and great service would definitely recommend

September 3, 2025
Unprompted review
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Reply from Northgate Vehicle Hire - Scunthorpe

Hi Mal, thank you for your positive feedback!

We’re glad to hear you had a great experience and really appreciate your recommendation.

Looking forward to serving you again soon!

Take care,
Imogen

Rated 5 out of 5 stars

Fantastic branch very helpful

Excellent service whilst at the Scunthorpe branch, great people, very helpful.

September 4, 2025
Unprompted review
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Reply from Northgate Vehicle Hire - Scunthorpe

Thanks for your great review, Laura! We're glad to hear you had excellent service at our Scunthorpe branch and found the team helpful. If you need anything else, just let us know!

Take care,
Emma

Rated 5 out of 5 stars

Come here on a regular basis Always…

Come here on a regular basis Always good fast friendly service

September 5, 2025
Unprompted review
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Reply from Northgate Vehicle Hire - Scunthorpe

Hi Tracey, thanks so much for being a regular with us!

We’re really happy to hear you consistently enjoy our fast and friendly service. It’s always a pleasure to have you around!

Looking forward to seeing you again soon!

Take care,
Imogen

Rated 5 out of 5 stars

Great experience at Scunthorpe

Great experience at Scunthorpe, can't fault the service i received

August 22, 2025
Unprompted review
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Reply from Northgate Vehicle Hire - Scunthorpe

Hi Ceriwen, thank you so much for your fantastic feedback!

We’re thrilled to hear you had a great experience at Scunthorpe and that our service met your expectations.

We can’t wait to welcome you back!

Take care,
Imogen

Rated 5 out of 5 stars

Great customer service

Great customer service

September 4, 2025
Unprompted review
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Reply from Northgate Vehicle Hire - Scunthorpe

Hi Bailey, thank you so much for your kind words!

We’re glad you had a great experience with our customer service.

We look forward to helping you again soon!

Take care,
Imogen

Rated 5 out of 5 stars

Excellent customer service,staff very…

Excellent customer service,staff very friendly and kind also got took in as exactly on time and as a bonus got a coffee to enjoy whist waiting to get tyres fitted would definitely recommend 👍

September 1, 2025
Unprompted review
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Reply from Northgate Vehicle Hire - Scunthorpe

Hi Filip, thank you so much for your wonderful review!

We’re delighted to hear that our team was friendly and kind, and that you enjoyed your coffee while waiting — little touches like that really matter to us. It’s great to know we could make your tyre fitting experience a positive one.

We truly appreciate your recommendation and look forward to seeing you
again!

Take care,
Imogen

Rated 5 out of 5 stars

Very friendly and helpful staff at the…

Very friendly and helpful staff at the Scunthorpe branch who went above and beyond to help.

August 29, 2025
Unprompted review
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Reply from Northgate Vehicle Hire - Scunthorpe

Hi Daniel, thanks so much for your kind words!

We’re glad you found our service quick and our staff friendly. It’s great to hear the job was done to your satisfaction!

We look forward to helping you again in the future.

Take care,
Imogen

Rated 5 out of 5 stars

Friendly staff quick to sort vehicle out

Friendly staff quick to sort vehicle out

August 28, 2025
Unprompted review
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Reply from Northgate Vehicle Hire - Scunthorpe

Hi Kal, thank you for the kind words!

We're so glad to hear our team was friendly and got your vehicle sorted quickly.

Always happy to help!

Take care,
Imogen

Rated 5 out of 5 stars

Great speedy service from all at…

Great speedy service from all at Scunthorpe branch l,
Had a small issue with key fob the lady on reception got me in straight away and the tecs had the issue fixed within the hour 🙂 thank you

August 26, 2025
Unprompted review
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Reply from Northgate Vehicle Hire - Scunthorpe

Thanks so much for your great feedback!, Carl! We’re pleased to hear that the team at our Scunthorpe branch was able to get you in quickly and fix the key fob issue within the hour. We’ll make sure to share your kind words with the receptionist and technicians. It’s always our goal to provide fast and reliable service, and we’re glad we could deliver. Thanks again for choosing us!

Take care,
Emma

Rated 5 out of 5 stars

Recent visit to Scunthorpe branch

Recent visit to Scunthorpe branch, great service!

August 14, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Ben, thank you for taking the time to leave your feedback. We're so pleased to hear you received great service during your recent visit to our Scunthorpe branch.

Providing a positive experience for our customers is always our priority, and it’s great to know this was reflected in your visit.

Take care,
Emma

Rated 5 out of 5 stars

Recent visit to Scunthorpe branch

Recent visit to Scunthorpe branch, Excellent service

August 22, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Cherylanne, thank you for taking the time to leave your positive feedback. Providing a 5* service to our customers is what we aim to do and Its wonderful to hear this has been demonstrated by our Scunthorpe branch! I am sure they will be delighted to see your comments. If there is anything else I can help with, please do not hesitate to contact us and we would be happy to help. Thank you for choosing Northgate!

Take care,
Emma

Rated 5 out of 5 stars

10 out of 10 service

Excellent, helpful and very friendly service from all the staff at the Scunthorpe branch

August 20, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Ashley, thanks so much for your kind words!

We’re glad to hear you had excellent, helpful, and friendly service from the Scunthorpe team.

We’ll be sure to pass on your thanks to everyone!

Take care,
Imogen

Rated 5 out of 5 stars

Had great service from the scunthorpe…

Had great service from the scunthorpe branch staff very helpful

August 21, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi John, thanks for the great feedback!

We're really glad you had a good experience with the team at our Scunthorpe branch.

We'll be sure to pass on your kind words to them!

Take care,
Imogen

Rated 5 out of 5 stars

The people

Easy and straightforward

August 21, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Jason, thanks for the great review!

We're glad Pauline and the team were able to keep you updated and help with the van issue.

If you need anything else, just let us know!

Take care,
Imogen

Rated 4 out of 5 stars

Took my vehicle as a walk in

Took my vehicle as a walk in, with a handful of issues. Only minor perishable/ consumable issues. They were quick to take and carry out the issues.

August 19, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Jamie, thank you for taking the time to leave your feedback!

We're really pleased we could assist you as a walk-in and get those issues sorted quickly for you. It’s great to hear everything was handled smoothly.

If you ever need anything else, don’t hesitate to drop by—we’re always happy to help.

Take care,
Imogen

Rated 5 out of 5 stars

The staff were very polite and…

The staff were very polite and helpfull,the problem on our vehicle was rectified very quickly and to a high standard,would recommend northgate if you need to hire a vehicle

August 13, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi there, thank you so much for taking the time to leave us this great review! We're really pleased to hear that our team was polite and helpful, and that we were able to sort the issue with your vehicle quickly and to a high standard.

We really appreciate the recommendation – it means a lot to us! If you ever need a vehicle again, we’ll be more than happy to help.

Take care,
Imogen

Rated 5 out of 5 stars

Really friendly staff very helpful

Really friendly staff very helpful

July 30, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Allan, thank you for your kind words!

We’re glad our team was friendly and helpful. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future!

Take care,
Imogen

Rated 5 out of 5 stars

Very welcoming and efficient

Very welcoming and efficient when completing the service. I waited in the reception and welfare facilities available.

July 10, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Emma, thank you for your kind words!

We’re glad you felt welcomed and found our service efficient. It’s great to hear you were comfortable in our reception and welfare facilities while you waited.

We appreciate your feedback and hope to see you again soon!

Take care,
Imogen

Rated 5 out of 5 stars

Great

Very friendly staff. Special thank you to Sas for helping out and making sure i got back on the road as soon as possible :)

July 1, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Jimmy, thank you so much for your kind words!

We’re glad to hear Sas was able to help you quickly and get you back on the road.

We really appreciate your feedback and hope to assist you again soon! 😊

Take care,
Imogen

Rated 5 out of 5 stars

Get to the depot around closing time as…

Get to the depot around closing time as my tire had completely blown, the lads stayed overtime to get it sorted for me.

June 17, 2025
Unprompted review
Northgate Vehicle Hire - Scunthorpe logo

Reply from Northgate Vehicle Hire - Scunthorpe

Hi Heath, thank you taking the time to leave a review! It’s very pleasing to hear the Scunthorpe team went the extra mile by staying late to help you out when your tyre blew. We know how important it is to get you back on the road quickly, no matter the time. I’m sure the team will be thrilled to hear your kind words!
Thanks again for choosing Northgate!

Take care,
Emma

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