Been dealing with Sheffield for a number of years now, all the team both Rental and Workshop are excellent, but especially Emily. Nothings to much trouble, and always finds a solution to a problem no... See more
Company replied
Location
Switch locationNorflex House Sheffield Airport Business Park, Europa Link, S9 1XU Sheffield, South Yorkshire, GB
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See what reviewers are saying
Was quick and simple to drop off the hired van. We even got given some free coffees while the van was checked over. Jo on reception was especially friendly and helpful when we arrived
Company replied
What great experience went into my local Northgate to book my hire van in to have slow puncture repair. Reception team and Jordan the engineer arranged for the repair to be done straight away.... See more
Company replied
Dropped into Northgate Sheffield without a booking and was served by Jo, Jo quickly had Jordan (Vehicle Tech) take a look at my issue within a couple of minutes. No complaints, always well look... See more
Company replied
Company details
Information provided by various external sources
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Written by the company
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contact info
Norflex House Sheffield Airport Business Park, Europa Link, S9 1XU, Sheffield, South Yorkshire, United Kingdom
- 0114 243 5888
4.9
Excellent
357 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 24 hours
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Excellent!!!
October 24, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thanks so much for the fantastic 5-star review! We’re thrilled to hear you had an excellent experience with us. Your feedback really means a lot to the team!
Take care,
Emma
Great service from martin and the team
Excellent service from martin and the team
October 9, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Shaun, thank you so much for your kind words!
We're really pleased to hear that you found our reception staff helpful, friendly, and professional. We'll make sure your feedback is passed on to the team – it means a lot to them.
If there's anything else we can help with, please don't hesitate to get in touch.
Take care,
Imogen
ABSOLUTELY EXCELLENT SERVICE AT…
ABSOLUTELY EXCELLENT SERVICE AT NORTHGATE SHEFFIELD, THE STAFF ARE VERY FRIENDLY AND HELPFUL, Especially Emma, Mason and Tanya. They are a credit to Northgate. Will definitely tell my colleagues to use NORTHGATE 👍 Thank you
October 10, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Raymond, thank you so much for your wonderful feedback!
We’re thrilled to hear that Emma, Mason, and Tanya provided you with excellent service— they really are a credit to Northgate.
We appreciate you recommending us to your colleagues, and we look forward to continuing to support you all!
Take care,
Imogen
Arrived at Northgate for my 08:00…
Arrived at Northgate for my 08:00 appointment, was welcomed in the office by the helpful staff member, Emma. I was advised that there wasn’t an hire van available but this wasn’t a problem as I was advised they’d get my van into the workshop promptly as a waiting appointment. Ricky the technician completed the service in efficient time. Top service all round by all staff included.
September 23, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Scott, thank you so much for taking the time to share your experience!
We’re delighted to hear that Emma and Ricky provided you with such great service and that everything ran smoothly despite the initial van availability.
We really appreciate your kind words and look forward to helping you again whenever you need us! Safe travels 🚗
Take care,
Imogen
Reply from Northgate Vehicle Hire - Sheffield
Hi Matthew, thank you for your kind words!
We’re so pleased to hear that Emma provided excellent service — we’ll be sure to pass on your lovely feedback to her.
Take care,
Imogen
Great service from malc very…
Great service from malc very knowledgeable and the service team was superb
September 19, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Spencer, thank you for your fantastic feedback!
We’re glad to hear that Malc’s knowledge and our service team’s efforts made your experience a great one.
We’ll be sure to pass your compliments along!
Take care,
Imogen
Nice and quick all new tyres and brakes…
Nice and quick all new tyres and brakes and handbrake good job
September 9, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hello Kieran, thank you for your fantastic feedback! We’re glad to hear that your new tyres, brakes, and handbrake were fitted quickly and to your satisfaction. Great to know you’re happy with the job! If you need any further assistance, just let us know.
Take care,
Emma
Emma and Ricky
Helpful and kept informed of the progress of my van service from start to finish
September 9, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hello Nigel, thank you for your positive feedback! We’re pleased to know you found our communication clear and felt supported throughout your van’s service. Keeping customers well-informed from beginning to end is a priority for us. If you require any further help, please feel free to reach out!
Take care,
Emma
Quick and professional
In and out within the hour, always good service. Thanks to Mason for quickly sorting my vans problem
September 2, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Mat, thanks so much for your great review!
We're really pleased to hear we had you in and out within the hour and that Mason was able to quickly sort out the issue with your van. We'll be sure to pass on your thanks to him.
We appreciate your continued support and look forward to helping again whenever you need us!
Take care,
Imogen
Fast service
Called the night before and was given an appointment the first thing the next day to get my tyre replaced.
September 2, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Dan, thanks for your feedback!
We’re glad we could get you booked in quickly and help with your tyre replacement first thing the next day. Providing prompt and convenient service is important to us, and we’re happy to hear we met your expectations.
We look forward to assisting you again!
Take care,
Imogen
Arrived at reception not sure what to…
Arrived at reception not sure what to do about my hire car issues. Passed to Martin who without any issues swapped vehicles over. Good management
September 1, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Ivan, thank you for sharing your experience!
We’re glad Martin was able to step in quickly and make the vehicle swap hassle-free. Great management and smooth service are what we strive for, so it’s wonderful to hear we delivered.
We appreciate your feedback and look forward to assisting you again!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Sheffield
Hi Mark, thanks so much for your kind words!
We’re glad you found our service quick and our staff friendly. It’s great to hear the job was done to your satisfaction!
We look forward to helping you again in the future.
Take care,
Imogen
Great service
I cannot fault the service I received today. Emma the service assistant was incredibly friendly, my van fault was dealt with in a fast and efficient way, and the communication I got from start to finish was perfect.
August 28, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Peter, thank you so much for your wonderful feedback!
We're delighted to hear that Emma provided friendly service and that your van fault was handled quickly and efficiently. Clear communication from start to finish is something we really pride ourselves on, so it’s great to know you experienced that.
We appreciate you taking the time to share your experience and look forward to helping you again in the future!
Take care,
Imogen
Happy Thursday staff Very helpful staff on the front desk
Very helpful staff on the front desk. Emma I think her name is always goes above and beyond to make sure we are dealt with quickly. And the free coffee is always a bonus.
August 28, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Stuart, thank you for your lovely review!
We're so pleased to hear that Emma made such a great impression—she really does go above and beyond, and we’ll be sure to pass on your kind words.
We're glad you enjoyed the coffee too—always happy to keep you comfortable while you're with us!
Take care,
Imogen
Service brilliant as always
Service brilliant as always, special mention for Jo,no complaints everything dealt with as expected.
August 13, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Alfie, thank you so much for your continued trust and kind words!
We’re delighted to hear that Jo and the team consistently meet your expectations. We’ll be sure to pass on your special mention to Jo—she’ll really appreciate it!
Looking forward to serving you again soon.
Take care,
Imogen
Excellent customer service and very…
Excellent customer service and very understanding of the customers needs .
August 26, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi there, thank you so much for your wonderful feedback!
We always strive to understand and meet our customers’ needs, so it’s fantastic to hear that reflected in your experience. Your kind words mean a lot to us!
We look forward to serving you again in the future.
Take care,
Imogen
The receptionist Emma was warm…
The receptionist Emma was warm welcoming, very helpful and got me in and out in no time. Top service.
August 27, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi Mitchell, thanks so much for your lovely review!
We're so glad to hear that Emma made you feel welcome and looked after you so efficiently — we’ll be sure to pass on your kind words to her. It’s great to know you were in and out in no time and happy with the service.
We really appreciate you taking the time to share your experience and hope to see you again soon!
Take care,
Imogen
Fast turnaround which is always greatly…
Fast turnaround which is always greatly appreciated also nice to feel welcome whenever you need to get in touch Emma on the front is a breath of fresh air.
August 21, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Thanks for your great feedback! We’re pleased our quick service made a difference and that Emma at reception brought such a positive vibe. We’ll make sure she hears your kind comments. Looking forward to supporting you again whenever you need us!
Take care,
Emma
Absolutely fantastic team and Martin…
Absolutely fantastic team and Martin went above and beyond to get our children’s home the most suitable car he could. A++++++
August 19, 2025
Unprompted review
Reply from Northgate Vehicle Hire - Sheffield
Hi James, thank you so much for your fantastic feedback!
We’re thrilled to hear that Martin was able to go above and beyond to find the perfect car for your children’s home. Your kind words mean a lot to us!
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Take care,
Imogen
Reply from Northgate Vehicle Hire - Sheffield
Hi Jamie, thank you for the 5 stars!
We're so pleased to hear that Emma continues to impress – she's a real star and we’re lucky to have her on the team.
We truly appreciate your continued support!
Take care,
Imogen
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