Peonia Medical Reviews 

178
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Dr Tracy has been excellent, she takes time to explain things and has gone out of her way to answer my many questions along the way. She has always offered reassurance and taken time to explain the h... See more

Company replied

Rated 5 out of 5 stars

I had Elllabse injection by Dr. Tracey Xu and very happy with the result and whole experience. The injection was pain free and smooth which showed Dr. Xu’s skills, professionalism and caring nature. H... See more

Company replied

Rated 5 out of 5 stars

Review with Dr Tracy, she spent a lot of time answering questions I had and gave a lot of good advice and guidance on next steps- never feel rushed. No matter how silly the question, may seem. Genuine... See more

Company replied

Rated 5 out of 5 stars

I have been receiving treatments from dr Tracy since December 2020. The reason why I chose to anchor at her clinic finally is : she is so professional. Has high level of aesthetics standard. Really... See more

Company replied

Company details

  1. Plastic Surgery Clinic
  2. Beauty Salon
  3. Dermatologist
  4. Health and Beauty Shop
  5. Health Spa

Written by the company

Peonia Medical was founded in 2015 by Dr Tracy Xu with experience in plastic surgery in both China and the UK. Our services span a wide range of medical aesthetics, including plastic surgery, skin management, community aesthetic education, and psychological health in cosmetic medicine. Our mission is to establish the most technically advanced, rigorously standardized, and comprehensively serviced medical aesthetics center in the UK. At Peonia Medical, we are committed to excellence in every aspect of our practice. From the moment you step into our clinic, you will experience a welcoming environment designed to put you at ease. Our team of highly skilled professionals is dedicated to providing personalized care that meets your unique needs and goals. Whether you are seeking to enhance your natural beauty, address specific skin concerns, or learn more about maintaining your aesthetic health, we are here to support you every step of the way. We believe that beauty and wellness go hand in hand, and our holistic approach to medical aesthetics reflects this philosophy. Our treatments are tailored to not only improve your physical appearance but also to promote your overall well-being. We utilize the latest technologies and techniques to ensure the highest standards of safety and effectiveness. Education is a cornerstone of our practice. We strive to empower our clients with knowledge about their treatment options and the latest advancements in medical aesthetics. Through our community aesthetic education programs, we aim to foster a deeper understanding of beauty and wellness. At Peonia Medical, we also recognize the importance of mental health in the realm of cosmetic medicine. Our psychological health services are designed to support individuals in navigating the emotional aspects of their aesthetic journey. We provide a compassionate and confidential space for clients to discuss their concerns and aspirations. As the premier medical aesthetics center in the UK, Peonia Medical is dedicated to delivering unparalleled service and results. We invite you to explore our comprehensive range of services and discover how we can help you achieve your aesthetic and wellness goals. Welcome to Peonia Medical, where beauty meets excellence.


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4.7

Excellent

TrustScore 4.5 out of 5

178 reviews

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4.7

All reviews

(178)

7 reviews in the last 12 months

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Rated 5 out of 5 stars
Peonia Medical logo

Reply from Peonia Medical

Hello Gina,

Thank you for leaving your review! It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments. Should you have any questions or queries, please don't hesitate to contact us via your account, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Desobdy

Made to feel calm and relaxed during treatment..consummate professional

April 29, 2022
Peonia Medical logo

Reply from Peonia Medical

Hello Rose,

Thank you for leaving your review! It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments. Should you have any questions or queries, please don't hesitate to contact us via your account, and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars
Peonia Medical logo

Reply from Peonia Medical

Hello Loveday,

Thank you for leaving your review! It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments. Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards, Dr Tracy

Rated 5 out of 5 stars

Very nice treatment, always bespoke

Have been with Tracey for 2 years. Very nice treatments. And always bespoke. My skin improves a lot.

April 23, 2022
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Reply from Peonia Medical

Hello,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments. Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

I'm very impressed by the knowledge and…

I'm very impressed by the knowledge and the level of care Dr Tracy has demonstrated in my initial consultation. I have 100% trust in her, and very much inspired by her passion and encouragement. I feel confident in the future of my skin!

April 22, 2022
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Reply from Peonia Medical

Hello Eva,

Thank you for leaving your review!
It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments. Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Highly recommended

Both Dr Tracy and her assistant were very friendly and professional

April 20, 2022
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Reply from Peonia Medical

Hello Grace,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments. Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.
Kind Regards,

Dr Tracy

Rated 5 out of 5 stars

Loved how friendly the doctor was

Loved how friendly the doctor was. Truly amazed with her advices. Would recommend 100%

April 20, 2022
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Reply from Peonia Medical

Hello Namira,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments.

Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 4 out of 5 stars

I’ m great to see a doctor Tacy she…

I’ m great to see a doctor Tacy she give me guidance before I can decision to do my face therapy.

April 20, 2022
Unprompted review
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Reply from Peonia Medical

Hello Rungnapa,

Thank you for leaving your review!

Thank you so much for this review. We really appreciate you being a customer.

Your feedback helps us to maintain and improve our services. Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.
Kind Regards,

Dr Tracy

Rated 5 out of 5 stars

great and informative consultation

Dr Tracy Xu, was extremely helpful and knowledgeable. We discussed the best potential treatments for my personal concerns.

April 18, 2022
Unprompted review
Peonia Medical logo

Reply from Peonia Medical

Hello Jessica,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments.

Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Good service,

Good service,
good qulity

April 8, 2022
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Reply from Peonia Medical

Hello Wenhong,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments.

Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Azzalure,leg

Dr.Tracy and her assistants always work with scrupulous attention to operate. They are trustworthy team.

April 7, 2022
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Reply from Peonia Medical

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments.

Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.
Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

fantastic

Responsible doctor and assistant, and a good experience

April 7, 2022
Peonia Medical logo

Reply from Peonia Medical

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments.

Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.
Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Perfect

I feel really good.The doctor and assistant are really kind and careful. They gave the most suitable treatment for me. I recommend that everyone come to here for treatment

April 7, 2022
Peonia Medical logo

Reply from Peonia Medical

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments.

Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.
Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Mrs.

Dr. Tracy has highly skilled and trustworthy. She has a good aesthetic, which always reassures me.

March 30, 2022
Peonia Medical logo

Reply from Peonia Medical

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments.

Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars
Peonia Medical logo

Reply from Peonia Medical

Hello Papermoon,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers.

Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments. Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Highly recommended

This was my first time today to have treatment from Dr Tracey and I'm very pleased I did too . Thank you Dr Tracey see you again soon .

March 28, 2022
Unprompted review
Peonia Medical logo

Reply from Peonia Medical

Hello Claire,

Thank you for leaving your review! It is always a pleasure to receive this feedback from our customers.

Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

So good

So good!Always trust Mrs Xu

March 24, 2022
Peonia Medical logo

Reply from Peonia Medical

Hello Dear customer,

Thank you for leaving your review! It is always a pleasure to receive this feedback from our customers.

Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Dr Xu is very professional and…

Dr Xu is very professional and extremely patient. She paid attention to details, gave full explanation on every single step, high recommended!!!

March 24, 2022
Unprompted review
Peonia Medical logo

Reply from Peonia Medical

Hello Ardis,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers.

Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.

Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Such helpful and informative advice.

March 22, 2022
Unprompted review
Peonia Medical logo

Reply from Peonia Medical

Hello Sarah,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers. Your feedback helps us to maintain and improve our services.

The team will be pleased to hear your comments.
Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care, and have a lovely day.
Kind Regards,
Dr Tracy

Rated 5 out of 5 stars

Dr Tracy gave me a lot of facts about…

Dr Tracy gave me a lot of facts about skin care which no one has done in the past. Very knowledgeable and a lovely lady.My skin feels so much better.

March 7, 2022
Unprompted review
Peonia Medical logo

Reply from Peonia Medical

Hi Marie, many thanks for your kind review. We hope to help everyone achieve their best skin with mutual effort from you and us. Glad that you have benefited. Hope to see you soon again.

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