iMobile Pro Tech Experts Reviews 2,387

Went into the Wakefield branch to get a battery replacement and was told that It wasn't necessary - just a new back glass from where I'd attempted a dodgy repair myself!

Half the price I thought it would be and all sorted in less than 2 hours. Can't praise the service enough - 10/10

Brilliant Service, Went in to get my screen replaced as the Touch screen had stopped working. The guy had it for a few minutes gave it back and said all done!!!...Couldnt believe it as id tried everything!! I said how much and he said nothing!!! .... a proper life saver!!!...Ive used this store quite a few times and they have always done a great job!! but really appreciate the honesty showed this time around!!! ... Always recommend anyway but its another story to add in the recommendation!!!

I visited the I Mobile Bromley branch to buy my new Samsung S25 Ultra, and the service was absolutely exceptional. The team looked after me for over an hour and a half, transferring all my data from my old phone with total professionalism and patience.
Everything was handled smoothly and stress‑free — they made what could have been a complicated process incredibly easy. It’s rare to find this level of care and attention these days, and I left feeling genuinely impressed and grateful.
Highly recommended to anyone needing a new phone or support. Outstanding service.

I was looking for a MagSafe for my iPhone as I prefer to use a full cover on my phone. Daniel was very helpful and knew exactly what I needed. I would recommend iMobile for excellent customer service.

Always great customer service from the staff!

Bought a new iPhone. Confess to being a bit worried when we realised this isn't an official Apple Store but the service we received was way better than we'd experienced in the official stores and we have all the correct guarantees, etc.. Everything was transferred over and set up for us, and the explanations were delivered clearly and slowly enough for us doddery half-deaf pensioners. Nothing was too much trouble. Very impressive.

Amazing service at the Chelmsford branch. Slight problem when iPad screen was first replaced but they remedied this as soon as I brought it to their attention with no additional cost to myself. Very impressed by the service and price offered.

I came into the shop today to sell my iPhone 13 I was in there for 35 mins the guy took his time and was really helpful and gave me a very good price not just a great shop but lovely staff and would definitely come back

Amazing service. Very helpful guys 👌

Great fixer
Great quality

I bought AirPods Pro from this shop and service here in this shop was really good and they guys was helpful to help me find the best earbuds so I recommend this shop for anyone who wants to buy phone they give you a very good price no matter what

The manager was very helpful and kind and you should come for great customer service

Professional and dedicated service on repairing

I would like to say how helpful the guys are in the shop, especially the young one who i purchase a phone from. I went back as i didnt like the phone and we changed to another phone, he transfer my wassap and photos ect. im in my 50s have not got a clue how to do all. 100% recommend this shop

not great, website was very buggy and took time to sell my item

Visited the Wakefield store today due to my iPhone side button jamming. Within a minute, they had efficiently fixed it. Extremely helpful and really appreciative. Thank you so much!

Managed to fit in a screen replacement and Raja was really helpful on describing the process and getting it done quickly.

have bought 2 phones from Wakefield shop. Very helpful recommending appropriate devices which met my needs and sorted all the technical stuff for me and patiently explained the features. A very pleasant experience.