Quercus Living Reviews 

383
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Their Devon Pine range is nothing like their photos. The chest of drawers I received had roughly turned knobs with gouges out of them, not the smoothly turned and lacquered polished ones in the photos... See more

Rated 5 out of 5 stars

Ordered 2 x Devon Pine 2 Over 4 Chest of Drawers. Very happy with the whole process. Was looking for months in the local furniture superstores but was never happy with the price or quality. I a... See more

Rated 5 out of 5 stars

The items I required were in stock with a 1-2 week estimate delivery time. Both items were delivered in that time. Chest of drawers and bedside side drawers were well made and well packed, well...v... See more

Rated 5 out of 5 stars

Purchased a Devon PIne 2 over 3 chest of drawers & very pleased with them, solid pine & excellent quality. Quick delivery & well packed,delivery men carried them in & put them where we wanted th... See more

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store

Information provided by various external sources

It’s not just about functionality – it’s about looks too. Whether you live in a downtown warehouse conversion with minimalist design or a country cottage that’s a wonderful mismatch of period pieces, we offer outstanding furniture at outstanding prices for all over your home, with every piece crafted from natural wood and hand-finished by skilled craftsmen.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

383 reviews

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4.6

All reviews

(383)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Item out of stock

Ordered a item that was in stock only to be told it was out of stock and there would be a 6 week delay, it was then further delayed. Contact was good though, although the estimated date was wrong thankfully as it was a month earlier than they predicted (still 2 months after I ordered and paid).

April 27, 2021
Quercus Living logo

Reply from Quercus Living

Hi Louise

Thank you for your constructive review.

We take customer feedback seriously to ensure a great customer experience and to avoid future problems.

Our website stipulates the wait time for the item, recently due to the current Pandemic items have been delayed and were beyond our control.

We thank you for your patience in these current times.

Kind regards
Lifestyle Furniture UK

Rated 5 out of 5 stars

Item arrived as described

Item arrived as described, great quality, great price, really well packaged to prevent any possible damage whilst in transit. Delivery great, informed of date and time to be delivered. I will definitely use this company again, many thanks.

April 13, 2021
Rated 1 out of 5 stars

Nearly 6 weeks to arrive!

Nearly 6 weeks to arrive. When it did the tone of the wood looked nothing like the picture.

Never again!

And please do not say if you were aware of the issue you would have stepped. I called every week and every week the goods were due in your depot. Also I was assured that I would be called with updates. It never happened!

February 17, 2021
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Reply from Quercus Living

Hi Lorraine

Thank you for your review, we appreciate the time you have taken to provide constructive feedback.

If we were made aware of the issue we could of resolved the matter.

We value our customers and take feedback seriously so we can improve customer satisfaction

Kind regards

Ismail

Rated 5 out of 5 stars

Fantastic service 5* service

Fantastic service, from ordering to delivery. Very quick delivery. Amazing quality, I can’t wait to expand the collection. Excellent will definitely be using again.

February 17, 2021
Rated 5 out of 5 stars

Would highly recommend!

Advised in advance that delay of order was anticipated. We appreciated the company giving us due warning and then following up with delivery information. The delay period was exactly as predicted. Well done for keeping us informed. The delivery when effected was undertaken courteously and professionally. The product was extremely well protected
We were pleased with the end product when unpackaged, no marks no dents...perfect.
Well done Quercus.....would buy from you again.

February 14, 2021
Rated 5 out of 5 stars

Beautiful table

Beautiful table. Took a little while for delivery, all packaged well. Great communication throughout. Very, very pleased.

February 12, 2021

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