Roman Blinds Direct Reviews 

3,540
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and beautiful finish of the custom blinds and fabrics, noting how well they fit. People also find the online ordering process very simple and appreciate the helpful progress updates provided throughout the purchase. Many consumers note that products usually arrive quickly, look stunning, and prove very easy to install at home. However, some people mentioned that delivery times were occasionally delayed or that they experienced unexpected issues with couriers. A few consumers also noted experiencing frustrating difficulties when trying to obtain prompt replacements for items that arrived damaged or incorrect.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the high quality and... See more

Quality

Users describe positive interactions with quality, expressing high satisfaction with the well-made products,... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers praised the swift, on-time... See more

Order

Reviewers mention positive feedback about order, noting how straightforward and easy the process is from... See more

Service

Reviewers highlight positive aspects of service, noting great quality products and outstanding support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I initially ordered a set of roman blinds for the living room a few weeks back. They look so great that I bought 2 more for other windows. The service has been outstanding and when I had an issue, Chl... See more

Company replied

Rated 5 out of 5 stars

Great quality great price. Our second Roman blind we’ve ordered and the delivery, quality and service has been spot on. From free samples to ‘keep in touch’ emails to remind you about your order pro... See more

Company replied

Rated 5 out of 5 stars

I ordered a motorised Roman blind in a gold velvet. Not the easiest of thing to make. But I am delighted with the result. Well made, lovely material and hangs beautifully. We charged up the battery an... See more

Rated 5 out of 5 stars

Beautifully made Roman blind. When ordering the website explained there needs to be a join due to the size of the blind so i expected this to be slightly visible - the blind arrived and the join is co... See more

Company replied



Company details

  1. Home & Garden

Information provided by various external sources

Guaranteeing quality and style in abundance, all of our roman blinds are made to measure in Yorkshire to our customers’ exact specifications. Browse through a vast selection of fabrics, which range from bold, flamboyant patters to simple designs in tasteful and understated colours.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.3

All reviews

(3,540)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Would order again!

The Roman blind I ordered was exactly as I had imagined. It came in the time frame stated, it was well packaged and I found it easy to install.
I had regular updates from the company which I found considerate and helpful.

December 1, 2025
Roman Blinds Direct logo

Reply from Roman Blinds Direct

Thank you for your fab review! We are so pleased to hear that you are happy with your order

Rated 5 out of 5 stars

Just what we wanted

Just what we wanted, made beautifully and came on time. We gave had several of your blinds and curtains o er the years and have never been disappointed!

December 15, 2025
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Reply from Roman Blinds Direct

Thank you for taking the time to leave us a review, its great to hear that you had such a positive experience ordering with us

Rated 5 out of 5 stars

Beautiful blinds

Just got the blinds up, they look wonderful, great quality, great service , thank you so much

October 8, 2025
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Reply from Roman Blinds Direct

Thank you for taking the time to leave us such a great review 😊

Rated 4 out of 5 stars

Easy to use website with measuring…

Easy to use website with measuring guides.
More communication would have been useful giving details that item had shipped etc.
order came within expected time frame

December 12, 2025
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Reply from Roman Blinds Direct

Thank you for taking the time to leave us a review, we shall certainly review your comments with regards to delivery communications.

Rated 1 out of 5 stars

If I could give half a star I would

If I could give half a star I would! Ordered Roman blinds weeks ago to be given a dispatch date to then be told they were out of stock a day after a dispatch email! Reorderd with a guy called Johnny M with a guaranteed “in stock dispatched in days!” Guess what after calling today 05/12/25 THEY ARE OUT OF STOCK! Avoid this company such a let down! Refund requested!

December 5, 2025
Unprompted review
Rated 3 out of 5 stars

Blinds fine, but can't shake off the marketing messages

The blinds were fine but the follow-up spam messages asking me to write reviews are a real pain. I've found it hard to unsubscribe from them, you can't just click the unsubscribe button but have to go to a website and mess around. There are so many blind companies that for this reason I would use a different one next time.
If this sort of thing doesn't bother you, then this company's blinds are as good as any.

November 12, 2025
Rated 1 out of 5 stars

Paid for 2 day delivery on top of…

Paid for 2 day delivery on top of normal delivery still took 2 wks . Hard crispy hooks don’t think they are durable will be easy snapped .blinds are like paper.won’t be ordering from them again

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was great, from communication from first ordering to delivery.
We are loving our new Roman blinds.
Definitely recommend.

November 3, 2025
Rated 5 out of 5 stars

Really pleased with Roman Blinds

I ordered 2 Roman blinds for my kitchen. The material was highly patterned and the pattern has been matched from the top for both blinds. I’m really happy with the finished items. The cost was competitive and the service exceptional.

October 21, 2025
Rated 5 out of 5 stars

Quick delivery and beautiful blinds

Quick delivery and beautiful blinds - a checked fabric which was matched not only on each side but identical with the second blind for the same room. Well done.

October 7, 2025
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Reply from Roman Blinds Direct

We're happy to hear that you received your beautiful blinds quickly! It's great to know the checked fabric was matched so well between both blinds. Thank you for your positive feedback.

Rated 5 out of 5 stars

Beautifully made Roman blind

Beautifully made Roman blind. When ordering the website explained there needs to be a join due to the size of the blind so i expected this to be slightly visible - the blind arrived and the join is completely invisible even when i tried to work out where it was. Fantastic work, easy to order, quick delivery with great communication.

September 30, 2025
Roman Blinds Direct logo

Reply from Roman Blinds Direct

We're happy to hear that you find your Roman blind beautifully made! We appreciate your positive feedback regarding the invisible join, the easy ordering process, quick delivery, and great communication. Thank you for your review!

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