I initially ordered a set of roman blinds for the living room a few weeks back. They look so great that I bought 2 more for other windows. The service has been outstanding and when I had an issue, Chl... See more
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Guaranteeing quality and style in abundance, all of our roman blinds are made to measure in Yorkshire to our customers’ exact specifications. Browse through a vast selection of fabrics, which range from bold, flamboyant patters to simple designs in tasteful and understated colours.
Unit 2, Jubilee Way, WF4 4TD, Wakefield, United Kingdom
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Blinds were good value for money. Manufacture and delivery were completed earlier than predicted which was helpful. Installation was simple. All in all a good buy. Thank you.

Reply from Roman Blinds Direct
Had to delay delivery date due to holidays and it was easily done with customer service.
Well packaged for transport

Reply from Roman Blinds Direct
The company keeps you informed and it was easy both to order and to install. They're not cheap, but have to say I love my blind. Its very well made, and I appreciate being offered a choice of chain colour.

Reply from Roman Blinds Direct
Ordering very easy after receiving samples. Measuring simple with instructions. Notice given when to expect delivery on time all perfect thank you. Blind up and looking good.

Reply from Roman Blinds Direct
Great quality great price.
Our second Roman blind we’ve ordered and the delivery, quality and service has been spot on. From free samples to ‘keep in touch’ emails to remind you about your order progress, I really can’t fault the company at all. I’ll probably buy blinds for every window in my house from Roman Blinds Direct- and gladly so.

Reply from Roman Blinds Direct
This is the second set of Roman Blinds we've had from these guys.
Measurements came out spot on. Packaging was good and fitting actually pretty easy. The mounting brackets have got better since our first blind.

Reply from Roman Blinds Direct

Reply from Roman Blinds Direct
Still waiting for blinds to arrive!
Have chased the courier DHL 3 times now, with no update on delivery which was scheduled for Tuesday 26th August

Reply from Roman Blinds Direct
Prompt delivery , perfectly protected on delivery in a tube
Absolutely stunning
Will be returning for future purchases
Thank you

Reply from Roman Blinds Direct

Reply from Roman Blinds Direct
Quick service, made exactly to order and £200 cheaper than other companies for exactly the same blinds/material. Would highly recommend!

Reply from Roman Blinds Direct
I ordered 1 Roman blind, the tape holding the strings is not even sawn in at the end and there is dangling line on the blind.
No attention to details has gone into the manufacturing, quite ironic considering their tagline is about quality!!! I sent them an email to get this resolved and they did not bother responding
Received my purchases and was so pleased with them. Perfect quality lamps and the blind was a perfect fit 👍
The blinds look great! Ordering was easy and they arrived on time. One small issue was dealt with very quickly after the blinds had arrived.
The stitching on the blinds is terrible. It looks like perforation marks!! Submitted a complaint over 3 days ago online still not heard anything! I have used other companies in the past and never had this problem thought a company that specialises in Roman blinds would be very good, how wrong!
Overall we are happy with the blinds we purchased. Lead time could be a bit quicker (but is OK) but the main blind in the kitchen (2m span) is about 1 inch lower on one side and can't see a way of adjusting it
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