ropelocker Reviews 

What more do you need? Brilliant, friendly service, help to make choice (as a rope amateur) and speedy delivery. Rope Locker are great!

Professional but friendly service, could not be happier with Val, Helen and Kate

These guys are fantastic. They were recommended to me and it was a great recommendation. Customer service and the product is first class. I will spread the word.
Thank you for your professionalsim and expertise.
Regards,

Shawn.

Competitively priced, great communication and excellent service. Ordered one afternoon, arrived next morning.

I remembered that I needed a new strop but there were serious time and logistical constraints getting to the boat before it was put in. Rope Locker cam up trumps with almost a next day delivery. Oh and the strop was perfect for the job.

Very quick to reply to my questions and super helpful. Goods received within 4 days of initial query.
Great customer service.

Fast and efficient service. Good product and ends of rope finishing

Terrific product range, great phone advice, brilliant and simple to use website, very reasonable prices, overall really good service. Thank you!

I spoke to Helen who is so professional and most helpful. The service is excellent, i ordered the Rope on thursday about 4.00pm and received it on saturday 10.00am, simply brilliant.
Ropelocker i will recommend you to all!!

I have made many purchases over the past 3 years using rope as an alternative to skirting board in a period home and the customer service I receive as well as speedy delivery is impressive.

Rope Locker was a new company to me only 2 days ago, however it that time I have had excellent service from their knowledgeable and helpful staff. I was given advice on the size of rope I needed and how to fix the rope. When I placed my order a expected a long wait for delivery but it arrived with 24 hours. What a excellent, knowledgable and helpful team. Thank you

Great website, easy to navigate, view products and purchase. Delivery was two days.

Thoroughly recommended.

I spoke to Helen at ropelocker at 3pm yesterday with a fiddly little technical enquiry (that could hardly be worth her time or effort.....NOT a massive sale at all!). Helen and her colleague in the background answered my questions categorically ,sorted out an incredible price for something that I needed to be different to how it is usually listed on the website(personalised service!) AND when i got up this morning it was here! That means: cut to specifications, sent out from Essex , 296 miles up to blackpool using parcelforce and royal mail, to my door overnight and it solves my fiddly little problem EXACTLY for an incredible price. I'm SO impressed with that service that when the equipment I'm working with now is past it's best, ropelocker will be my first port of call. Excellent!!!!

We had a small project to do in our garden. We thought we knew what we wanted but wouldn’t have felt confident ordering rope without the expert help we received.
We can honestly recommend Ropelocker.

Superb customer service. Advised an item was out of stock along with alternatives and was dispatched same day. Brilliant!

I had a perfect first order with this company.
I needed to contact them about a few queries as I was not experienced with the products BUT they were superb.
The additional (2nd) order was not as expected, basically the rope was too short (albeit by 100mm) HOWEVER they, without hesitancy (called me personally) and offered to replace it for FREE but did explain it shrinks when folded but will revive when stretched.. I was SKEPTICAL!
They were 100% right. The fact they offered a replacement FIRST before trying to persuade me the product was not faulty was the honesty that allows me to believe this company are bloody decent!
I would not hesitate to use this company again, knowing the fact they will act if a problem occurs.

Incredible service. I telephoned to discuss my order on the Tuesday morning and received the decking rope, spliced with fastenings attached the following lunchtime. By the end of the afternoon I had a functional and decorative addition to my patio area. Brilliant

I would like to say how pleased I am with the help and the service I received from Ropelocker.
The staff helped with my purchase which arrived two days after ordering, excellent.
The rope is for a decking fence and looks fantastic
Thanks to all staff for your help
Steve R

Always very helpful, always knowledgeable and when you order it arrives very promptly. First place I go when i want something not available in my local chandler. Excellent service.

Katy @ ropelocker was most helpful. Guided me on the best rope to use for our grand children's swing. She replied promptly and answered the question in full. The man made hemp rope product is 1st class. Arrived in 48 hours.
I love supporting local companies whose staff like Katy really care, even if the order was just £20.