ropelocker Reviews 

238
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Thank you Ropelocker for sending out a small order of short lengths of ropes so swiftly. Our son Simon is severely autistic and he loves untying knots in a rope - but then lost his beloved rather tatt... See more

Rated 5 out of 5 stars

I ordered a splicing kit for a sailor's 18th birthday. Not only was it great value with free delivery, it arrived within 48 hours and Roplocker had kindly included some loose ends of rope so he could... See more

Rated 5 out of 5 stars

What can I say, nothing but praise. As a novice rang and spoke to a very friendly and efficient Katy. She talked me through all the relevant points after ascertaining what ropes was being u... See more

Rated 3 out of 5 stars

I ordered online some rope and then remembered I had forgotten something. Went back online and ordered that too from ropelocker. Disappointed that I was charged carriage twice even though both orders... See more

Company replied

Company details

  1. Construction & Manufacturing

Information provided by various external sources

Order Ropes Quickly With Our Easy to Use Website. Full Splicing Service. Ropes Cut to Size. Next Day Delivery Available.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

238 reviews

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No recent history of asking for reviews

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4.7

All reviews

(238)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

IF ONLY ALL SUPPLIERS WERE THIS GOOD

I can highly recommend RopeLocker.
Customer service was excellent. They were able to adapt an order incorporating some specific fittings we needed.
Order was made up super quick, delivery ahead of time, and quality of product is first class.
What more can you ask for - oh yes - pricing very reasonable.

October 21, 2020
Unprompted review
ropelocker logo

Reply from ropelocker

Hi. Many thanks for your kind words. So pleased we could help. Look forward to hearing from you again.
ropelocker

Rated 5 out of 5 stars

Exceeding Expectations

What can I say, nothing but praise.

As a novice rang and spoke to a very friendly and efficient Katy. She talked me through all the relevant points after ascertaining what ropes was being used for.

Surprised hen she told me final cost, far below what I thought I would be spending. Order confirmed by email with pro forma invoice showing all dimensions, exactly as discussed. Then even more surprised to receive the goods by 11.00am the following day.

Now that is what I call exceeding customer expectations. Would highly recommend Rope Locker to everyone.

Thank you R.L. And Katy.

Mo Shepherd

September 22, 2020
Unprompted review
Rated 5 out of 5 stars

Great quality, speedy delivery.

We needed the rope quickly to make a swing for my daughters birthday. We ordered late Tuesday and had it Thursday morning. The rope it brilliant quality. Just what we needed. Would highly recommend.

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company. Quick delivery, excellent product and really quick customer service when I made an enquiry about a specific rope. I am now a very happy returning customer.

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

From the initial contact to delivery of the decking rope I found this company excellent Especially Katy who dealt with my request .The recommendation for the correct product and the test samples that were sent prior to order made the choice of rope easier.Once ordered I received the product next day by 10.00am !!!

Would certainly recommend you will not be disappointed
Keith
Cwmbran
S.Wales

June 26, 2020
Unprompted review
Rated 5 out of 5 stars

This company went above and beyond good…

This company went above and beyond good service. When I wanted to try a Clingon reusable eyelet to see if it was suitable for what I needed it they agreed to sell and send just 1 single one for me to try. It arrived next morning. Then I ordered a dozen more as they are brilliant. That afternoon and they too turned up next morning. Great product even greater service.

June 26, 2020
Unprompted review
Rated 5 out of 5 stars

Could not have received better service…

Could not have received better service from Ropelocker! I ordered a length of rope for use as a skipping rope. When the order didn’t arrive after two weeks, l contacted Ropelocker who immediately posted another length. Eventually both packages turned up but not being an expert on ropes, the type of rope chosen was not suitable. Ropelocker immediately selected a suitable rope and posted it to me completely free of charge. As a result, I intend to donate £10 to a charity which helps to restores the sight of children in Africa. Many thanks Ropelocker!

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

Ropelocker exceeded all expectations on all fronts...

I ordered a splicing kit for a sailor's 18th birthday. Not only was it great value with free delivery, it arrived within 48 hours and Roplocker had kindly included some loose ends of rope so he could practice his splicing. Ropelocker you now have both a delighted sailor and an impressed customer - we will be spreading the word about your service through our sailing community. Many thanks.

May 7, 2020
Unprompted review

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