Olivia was very pleasant and knowledgeable. We ended up buying a completely different car that better suited our needs. However the were a number of times that messages were not passed on and callback... See more
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Excellent customer service. It made the whole process easy from start to finish. Staff could not have been more helpful.
Staff were all always friendly and helpful, never pushy. Elliott was always happy to answer all our queries regardless how small, even after care has been great. Other Sinclair Group sales teams could... See more
Company replied
The Maria and Martin at Swansea branch, were very pleasant and helpful. Purchasing of car was so easy with no issues.
Company details
About Sinclair Group - BYD Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Castell Close 3, SA7 9FH, Llansamlet, Wales, United Kingdom
- 01792 305444
4.8
Excellent
61 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 1 month
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Excellent
Excellent , welcoming, and cooperative staff, made buying my new car an easy process
July 8, 2025
Reply from Sinclair Group - BYD Swansea
Hi Mohammed,
Thank you for your lovely feedback. We're delighted the team made the process of buying your new car so easy and welcoming for you.
Kind regards,
Sinclair Group
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