I have been attending for a few years now regular service and yearly mot for my Audi. Always welcomed with professional friendly staff and updated about work being done, costs etc. prior to being carr... See more
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Excellent communication from every person I’ve spoken with / dealt with, very friendly and helpful. Do what they say they’re gonna do, more than pleased with my dealings with Sinclair Group - Neyland... See more
Company replied
The sales team was excellent and very helpful. Dan James in sales set up my infotainment system and would recommend him to future customers. I have a service contract signed up and except I will b... See more
Company replied
We have recently changed our car and purchased an A4 Avant. The whole process was very easy and relaxed. There was no hard sell, and no pressure. The sales person Martin was very knowledgeable havi... See more
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Company details
About Sinclair Group - Neyland Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
1 Havenbridge Road, SA73 1QY, Neyland, United Kingdom
- 01646 602211
4.8
Excellent
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Great communication and service
Great communication and service, one very happy daughter she can now connect to her car Bluetooth.
August 28, 2025
Reply from Sinclair Group - Neyland Audi
Thank you so much for your positive feedback! We are thrilled to hear that your daughter is happy with our service. Enjoy your new car!
I received outstanding service and…
I received outstanding service and assistance from the Neyland branch during my first experience with them for a vehicle service, as I've
relied on Poole and Walton on Thames Audi in the past.
David Evans the service advisor was at Neyland Branch was fantastic at keeping me informed about any minor concerns discovered during the vehicle inspection on my A4 Avant and provided advice that was exceptional 11/10 for arranging everything and most of all outstanding communication.
August 27, 2025
Reply from Sinclair Group - Neyland Audi
Thank you so much for choosing our Neyland branch for your vehicle service and for taking the time to leave a review! We're delighted to hear that our team, especially David Evans, provided exceptional service and communication throughout your experience. We're always here to help and can't wait to assist you again in the future.
Great service
Dan was super helpful and understanding with me finding the right price point for me. The whole experience was easy from the start and super quick. I’m super pleased with my new car. Thank you Dan.
August 24, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your kind words, we're thrilled that you had a smooth and efficient car buying experience with Dan! We're always here to help you find the perfect price point and vehicle for your needs. Enjoy your new car!
Contacting us when service was due
Contacting us when service was due, good waiting facilities provided, service manager very efficient and polite and very impressed with vehicle fitter and video recording and commentary of state of car when serviced. Well done Sinclair of Neyland, Pembs.
August 23, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your kind feedback. We’re pleased you were happy with the service, facilities, and video check, and we’ll be sure to pass on your comments to the team.
Excellent service experienced during…
Excellent service experienced during the purchase of my new car .
August 2, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your feedback. We’re delighted you were pleased with the service during your new car purchase and hope you enjoy your new Audi.
Audi Neyland - Great experience.
This is my 3rd Audi purchased from Neyland. The whole experience form start to finish has been excellent each time.
The range of vehicles available is excellent, and they have many more online available for you to browse through, or available to brought down from another branch, which I have also experienced.
The showroom is kept immaculately clean and tidy. This has been the case every time I have visited.
I usually tend to always deal with Martin in the sales department. He goes out if his way with his customer service, and each and every time has been extremely helpful and knowledgeable. Also, he doesn't over pressure you to buy (which to me means a lot, hard sellers put me off), so with this I am more inclined to listen and purchase with this type of service. He also makes purchasing from Neyland extremely easy!
I'd recommend anyone thinking of buying an Audi to go to the Neyland branch.
August 2, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your continued loyalty and for sharing such detailed feedback. We’re delighted to hear that each of your experiences at Audi Neyland has been excellent, and that Martin has consistently provided such helpful and professional support. Your recommendation means a lot to us, and we look forward to welcoming you again in the future.
From start to finish the sales process…
From start to finish the sales process was fantastic , constant up dates on progress right up to the collection of the car on Sunday.
Dan James (Sales) was fantastic concluding with am excellent handover at the end .
If your looking for a new car visit Sinclair Neyland
July 24, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your lovely feedback. We’re so pleased to hear Dan kept you updated throughout and made the whole process such a positive experience, right through to handover. We’ll be sure to share your comments with him and the team at Sinclair Neyland.
Reply from Sinclair Group - Neyland Audi
Thank you for visiting Sinclair Audi, Approved Neyland.
No hassle and Martin had plenty of time… my time
No hassle and Martin had plenty of time to explain everything with us
June 28, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your kind feedback! We're so pleased to hear your experience was hassle-free and that Martin took the time to walk you through everything. Enjoy your new Audi, and we hope to welcome you back again in the future!
Martin Audi Neyland ... in that order
Martin was an 'Advisor' and not just a 'Salesman'. His advice was sound and helpful. Never pushy.
May 24, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for sharing such thoughtful feedback! We're delighted to hear that Martin provided sound and helpful advice throughout your experience. It's great to know he came across as a true advisor rather than just a salesman. We’ll be sure to pass along your kind words to him!
Professional service start to finish
Was very impressed by the way our salesman Martin handled our sale from start to finish and beyond, was always on hand for any assistance we required in our new purchase, highly recommended.
May 24, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your lovely feedback! We're so pleased to hear Martin provided such great support throughout your experience at Sinclair Audi. We'll be sure to pass on your kind words!
We have recently changed our car
We have recently changed our car and purchased an A4 Avant. The whole process was very easy and relaxed. There was no hard sell, and no pressure. The sales person Martin was very knowledgeable having be in the industry many years and guided us throughout the process. We have never had a car on PCP but we're expertly guided along. Would highly recommend Sinclair.
May 19, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your kind words! We’re delighted to hear that Martin made the process easy and pressure-free, and that you felt well supported with your first PCP. We really appreciate your recommendation and hope you enjoy your new A4 Avant!
Professional and proficient
As always, whenever I arrive I’m greeted warmly and politely. In particular on this occasion Dan was very professional and proficient in dealing with everything.
May 2, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your kind words! We’re glad to hear you always feel warmly welcomed and that Dan provided professional and efficient service. We appreciate your continued trust in us!
Reply from Sinclair Group - Neyland Audi
Thanks for reaching out! For your service and MOT dates, please provide your vehicle registration number or contact our service team directly at Sinclair Audi, and we'll be happy to assist you with the details.
1st class experience and service.very…
1st class experience and service.very pleased with our new car.
May 2, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your wonderful feedback! We’re delighted to hear you had a first-class experience and are very pleased with your new car.
Very helpful salesperson (including the…
Very helpful salesperson (including the manager).
Down to earth and informative - explaining different options available etc.
Also had the best Latte that I have ever tasted☕️.
April 13, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for the lovely feedback! We’re glad our salesperson and manager were helpful and informative, and that you enjoyed the latte too! We look forward to seeing you again in the future.
Very good service & comms.
April 19, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your feedback! We look forward to seeing you again at Sinclair Audi, Neyland.
Reply from Sinclair Group - Neyland Audi
Thank you for your kind words! We’re glad you felt valued and well cared for—your satisfaction means a lot to us.
Reply from Sinclair Group - Neyland Audi
Thank you for your feedback! We're glad to hear you received friendly and helpful service. We appreciate your kind words and look forward to assisting you again.
Excellent buying experience from…
Excellent buying experience from Neyland Audi, can highly recommend to all
March 2, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your great feedback! We're so glad to hear you had an excellent experience with Neyland Audi. We truly appreciate your recommendation and look forward to assisting you again in the future.
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