I have been attending for a few years now regular service and yearly mot for my Audi. Always welcomed with professional friendly staff and updated about work being done, costs etc. prior to being carr... See more
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Excellent communication from every person I’ve spoken with / dealt with, very friendly and helpful. Do what they say they’re gonna do, more than pleased with my dealings with Sinclair Group - Neyland... See more
Company replied
The sales team was excellent and very helpful. Dan James in sales set up my infotainment system and would recommend him to future customers. I have a service contract signed up and except I will b... See more
Company replied
We have recently changed our car and purchased an A4 Avant. The whole process was very easy and relaxed. There was no hard sell, and no pressure. The sales person Martin was very knowledgeable havi... See more
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Company details
About Sinclair Group - Neyland Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
1 Havenbridge Road, SA73 1QY, Neyland, United Kingdom
- 01646 602211
4.8
Excellent
97 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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A great experience
Martin was helpful, professional and friendly and made the purchase of our new Audi a great experience Richard
March 2, 2025
Reply from Sinclair Group - Neyland Audi
Thank you, Richard! We're delighted to hear that Martin made your Audi purchase such a great experience—enjoy your new car!
Martin was great
Martin was great, very helpful and friendly. Made it easy to purchase the car and very knowledgeable.
February 15, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your feedback! We're so glad to hear that Martin made your car purchase easy and enjoyable—he'll be thrilled to hear your kind words!
Great salesmanship once again f
Great salesmanship once again. And we are over the moon with out purchase would 100% recommend and will be buying from there again
February 9, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your wonderful review! We're so glad you're happy with your purchase, and we can't wait to welcome you back for your next one!
Brilliant customer service.
February 8, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your kind words! We’re glad you had a great experience and look forward to welcoming you again.
Martin Wilcox, what great service
I had the pleasure of dealing with Martin Wilcox for my A1 purchase. He was such a gentleman and made the whole experience so pleasant, easy and zero issues for me. He is excellent... Even though I am the other wned of the country... and behold I spoke to a realtive who lives closer to you in Neyland and she too said how fantastic Martin is.... he is a huge asset to you and most definitely the reason why I purchased from you and not my usual Llandudno Junction Sytner Audi provider.
January 26, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your wonderful review! We're delighted to hear that Martin made your A1 purchase such a smooth and enjoyable experience. He truly is a valued member of our team, and we’ll be sure to share your kind words with him. We appreciate you choosing us, even from the other end of the country, and we hope you enjoy your new car!
Excellent service received
Excellent service received. Would highly recommend anyone who is looking to buy a car to go and see Dan.
January 19, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your great review! We're so pleased you had an excellent experience. Dan will be thrilled to hear your feedback. We appreciate your recommendation and look forward to welcoming you again!
Great customer service…thanks Martin…
Great customer service…thanks Martin especially 👍👏👏
January 11, 2025
Reply from Sinclair Group - Neyland Audi
Thank you for your kind words! We're thrilled to hear you had a great experience, and Martin will be especially happy to know you appreciated his service. Thanks again!
A successful sale
We found the staff polite and helpful. The sales person was not pushy, which we appreciated, and we found that he allowed us time to make our decision.
The communication was good and the sale process was easy.
October 2, 2024
Reply from Sinclair Group - Neyland Audi
Thank you for your feedback! We’re glad to hear that our staff was polite and helpful, and that you appreciated the non-pushy approach. It's great to know that the communication and sales process met your expectations. We appreciate your support!
Car change
Top class service again from Audi Neyland when changing my Q7 to A5 Cabriolet.
Always polite and knowledgeable make the whole experience work well
September 15, 2024
Reply from Sinclair Group - Neyland Audi
Thank you for your great feedback! We’re pleased to hear that you had a positive experience at Audi Neyland while transitioning from your Q7 to the A5 Cabriolet. Our team takes pride in providing top-notch service, and we appreciate your kind words. We look forward to assisting you again in the future!
Excellent customer service received…
Excellent customer service received from Martin Wilcox at Neyland garage.
From start to finish he was friendly, professional and polite. The whole process of purchasing my car was stress free due to Martin.
I cannot praise his customer service enough.
August 2, 2024
Reply from Sinclair Group - Neyland Audi
Thank you for your glowing review! We’re thrilled to hear that Martin Wilcox provided you with excellent, stress-free service from start to finish. Your praise means a lot to us, and we’ll make sure to share your kind words with Martin. If you need any further assistance, please don’t hesitate to reach out. Enjoy your new car!
This was car number 4 from the Sinclair…
This was car number 4 from the Sinclair Group, 3 of which were from Sinclair Neyland. This in itself speaks volumes. For the most recent purchase I was very well looked after by Matt who was, proffessional, very patient, and worked hard to find me a fantastic car.
Sinclairs Neyland will yet again be at the top of the list for my next car purchase.
July 19, 2024
Reply from Sinclair Group - Neyland Audi
Thank you for your continued support and for sharing your positive experience! We’re delighted to hear that Matt provided you with professional and patient service, and that you found a fantastic car with his help. It’s wonderful to know that Sinclair Neyland remains at the top of your list for future purchases. We look forward to assisting you again when you’re ready for your next car. If you need anything else in the meantime, please feel free to reach out.
Great customer service
Great customer service, Neyland Audi were a pleasure to deal with. They made the purchase process very easy but also ensured you felt valued.
Martin Wilcox was fantastic, very knowledgeable, attentive and personable. The support since purchase has also been excellent. My best ever car buying experience.
July 14, 2024
Reply from Sinclair Group - Neyland Audi
Thank you for your fantastic feedback! We’re delighted to hear that your experience with Neyland Audi and Martin Wilcox was so positive. It’s great to know that the purchase process was easy and that you felt valued throughout. Your satisfaction is our priority, and it’s wonderful to hear that this was your best car buying experience. If you need anything else or have any questions in the future, please don’t hesitate to reach out. Enjoy your new car!
First class service
The service received from Matthew Whitton was second to none and it was a pleasurable experience purchasing an approved car. Highly recommended.
July 5, 2024
Reply from Sinclair Group - Neyland Audi
Thank you for the fantastic review! We're so glad Matthew provided you with exceptional service. Enjoy your new car, and we truly appreciate your recommendation!
New car
Martin Wilcox was great as always! Third car we have had through Martin. Made everything very easy with the sale and absolutely over the moon with my new car! Wouldn’t go to anyone else!
June 29, 2024
Reply from Sinclair Group - Neyland Audi
Thank you for your fantastic feedback! We're thrilled to hear that Martin has consistently provided you with excellent service and that you're over the moon with your new car. It's wonderful to know that Martin made the process easy for you. We appreciate your loyalty and look forward to serving you again in the future. Enjoy your new car!
Reply from Sinclair Group - Neyland Audi
Thank you for your wonderful feedback! We're delighted to hear that you received excellent service and first-class communication at Sinclair Audi Neyland. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, Sinclair Audi Neyland.
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