I took my F-Pace for its first service to Sinclair Jaguar at Swansea. On arrival, I was advised to drive to the drive-through entrance and was greeted by Grant from the service team. He asked me to le... See more
Company replied
Enterprise Park, SA6 8QP Swansea, GB
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I took my F-Pace for its first service to Sinclair Jaguar at Swansea. On arrival, I was advised to drive to the drive-through entrance and was greeted by Grant from the service team. He asked me to le... See more
Company replied
We had an excellent experience throughout , from initial enquiry to final Handover , the salesman George Perkins Was extremely knowledgable and helpful and at no point did we feel pressured. H... See more
Company replied
We bought our first jaguar from Paul back in 2021 and he was very approachable and accommodating, went above and beyond to get us what we wanted so we wanted to return to upgrade our vehicle with Pau... See more
Company replied
Only positive experiences dealing with Jaguar Landrover in Llansamlett and my sales rep Scott. He was incredibly professional throughout and just a lovely guy to deal with. Thanks for all your work de... See more
Company replied
Written by the company
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Enterprise Park, SA6 8QP, Swansea, United Kingdom
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It was a really easy and nice service purchasing from them. I will most probably return in the future.

Reply from Sinclair Group - Sinclair Jaguar Swansea
How does going into dealership for a puncture repair turn into a new vehicle??
I keep asking myself the question and consider it must the power of a super salesman, namely Steve Taylor.
It was never intended but the professionalism and atmosphere created by, not just Steve, but the whole team, persuaded me otherwise.
More than happy with my new Sport SV, many thanks to Steve and Robert and Cameron for the gentle arm twisting😜😀.

Reply from Sinclair Group - Sinclair Jaguar Swansea
Exceptional salesmanship from Steve Taylor ( Swansea). Steve was professional and accommodating at all times. He was always available to answer any questions and provided me with outstanding service. The reveal was unexpected, and there were so many extras included. I would highly recommend Steve and have passed details on to a colleague of mine to purchase a vehicle

Reply from Sinclair Group - Sinclair Jaguar Swansea
F Pace Jaguar delivered not as ordered. I ordered Bright Exterior pack, Black Exterior Pack delivered. Now telling that me unlikely to be able to be changed (not the vehicle, just the chrome exterior trims).
As the vehicle was six weeks late, my suspicious cynicism leads me to wondering if my car is being driven by somebody else. To say I'm not happy is an understatement.

Reply from Sinclair Group - Sinclair Jaguar Swansea
The showroom is a stylish place and we were always made welcome.
Rowan was excellent, helping in any way he could to make our purchase special. He liaised with other departments constantly to make sure things ran smoothly and we were kept informed.
We are very happy with our new car and the service received.

Reply from Sinclair Group - Sinclair Jaguar Swansea
We came from North Wales to purchase our new Range Rover, from initial phone conversation with Rowan to pick our car to having an excellent experience of care and high service collecting our vehicle. I have no issues whatsoever in 100% recommending Sinclair Swansea. Thank you Rowan, Ollie and Amie for your excellent customer service and real credit to the group. We look forward to seeing you in 3 years😀

Reply from Sinclair Group - Sinclair Jaguar Swansea
Attention to detail and great service from staff

Reply from Sinclair Group - Sinclair Jaguar Swansea
This is the second Range Rover we’ve purchased in three months. This time we’ve dealt with Rowan and he’s been outstanding. His cheeky chappy approach makes it really easy to build a relationship with him, but it doesn’t take away from his professionalism. He’s been clear, concise and amazingly helpful. The car is a dream also!
The service we received the first time made it easy to go back for a second, but if we were looking for a third it would be a no-brainer, and we’d be using Sinclair Landrover again.

Reply from Sinclair Group - Sinclair Jaguar Swansea
Oliver Callen was brilliant throughout the whole process of viewing, test driving and eventually purchasing a vehicle from the Sinclair Group in Swansea. Oliver went above and beyond when answering any questions at any time of day! I can see myself purchasing another vehicle from Sinclair Group, but will preferably request Oliver to deal with my request. If I could exceed a 5 star rating then i would.

Reply from Sinclair Group - Sinclair Jaguar Swansea
Purchased my first car from
JLR and have been extremely happy with the overall service provision provided from Sinclair Group.
I was undecided on choice of car model initially (F Pace, E Pace or LR Discovery), but dropped in one day and was given ample opportunity to test drive the models to help make a decision.
Once decided on an E Pace, the sales representative was very helpful in helping me build my car, together with finding a match for my needs. He provided an unbiased level of advise and communicated with me throughout the whole process.
I experienced a smooth service and my personal requirements were always considered.
Slight delay on the handover date, but this was not an issue and I fully understood the rational behind the date moving out by a few days.
There was a lack of E Pace models to physically view at the garage, but I was advised this is purely down to Jaguar models being withdrawn from the offering and thus availability was limited.
Thank you for a quality sales service.
Love the car. Shame the model will no longer be available.
Diolch

Reply from Sinclair Group - Sinclair Jaguar Swansea
We had an excellent experience throughout , from initial enquiry to final
Handover , the salesman George Perkins
Was extremely knowledgable and helpful
and at no point did we feel pressured. He
Made the entire process seamless and stress free. He kept us well informed and
Updated throughout . George made the handover experience an absolute pleasure . The dealership is a lovely environment all the staff are welcoming
And helpful . Thanks to George and the team at sinclair Jaguar , First class!
Kerry & Sara

Reply from Sinclair Group - Sinclair Jaguar Swansea
We had a very patient ,caring salesman at Swansea Sinclair.
He went that extra mile for us which made it lovely to pick up our new Jaguar
Steve you are top class

Reply from Sinclair Group - Sinclair Jaguar Swansea
overall, people skills ,building , presentation ,product knowledge, delt with in accordance to what I think the
way ordering and collecting a Jaguar should be.

Reply from Sinclair Group - Sinclair Jaguar Swansea

Reply from Sinclair Group - Sinclair Jaguar Swansea
Not the best communication after ordering a new car. Handover was the highlight, amazing set up and a great day. Thanks Haz 👍🏻

Reply from Sinclair Group - Sinclair Jaguar Swansea

Reply from Sinclair Group - Sinclair Jaguar Swansea
Salesman George made me feel special
And he couldn’t do enough for me to sort me out with a great car.
Thanks to everyone involved

Reply from Sinclair Group - Sinclair Jaguar Swansea
Friendly reception & courteous & well informed sales person

Reply from Sinclair Group - Sinclair Jaguar Swansea
Hasib Islam we can't thank enough he helped things go smoothly from, changing to personal number plate, which we never done and also arranged our disabled tax to be applied to the car. Both these issues took allot of stress off my shoulders being a full time carer to two disabled adults. Plussss the car had a full tank of petrol, I have bought a few new cars over the years but always my first stop was too a garage it was another relief not to have done that, Jaguar Sinclair Swansea took all effort out of it.

Reply from Sinclair Group - Sinclair Jaguar Swansea
Excellent experience. Chey the gentleman salesman who helped me was very helpful and very knowledgeable. Much appreciated the way the deal was arranged to suit me. Also the coffee was lovely very hospitable and looked after me. Very good doing business with Swansea Sinclair today. I would truly recommend them as a dealer for your Landrover needs. And please ask for Chey excellent customer service and helpful throughout the ordering process.

Reply from Sinclair Group - Sinclair Jaguar Swansea
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