Fantastic approach to customer care. Steven Protheroe was an amazing help when I was buying my first Range Rover.(since 1996.
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Really helpful and seamless service. Charlie made the experience of exchanging cars super easy. All sorted within a very short time frame. Recommend and I’ll for sure be back when I need another car.... See more
Sean Watkins or sales person was friendly informative and nothing was too much trouble. H didn't rush us gave us all the time we needed to review our options and answer all our questions. He worked... See more
Company replied
All round happy experience . Have been back and fro for a few months looking .Waited for my operations to be over and then bought . No pressure sales and Ben did an excellent job in producing an excel... See more
Company replied
Company details
About Sinclair Group - Sinclair Land Rover Cardiff
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Hadfield Road 13-15, CF11 8AQ, Cardiff, Wales, United Kingdom
- 029 2054 6700
4.6
Excellent
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 1 month
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5* Customer experience to find the dream car.
Experience has been 5* from start to finish. Expert knowledge from Josh has been second to none. I was after a very particular car and he didn’t give up trying to find me the perfect car. Over the moon with the car and the experience throughout. Was always kept up to date and he always had time to answer my million and one questions. Would thoroughly recommend.
November 12, 2025
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Beckie, thank you so much for your kind words! We are thrilled that you had a 5-star experience with us and that Josh's expert knowledge was top-notch. We always strive to find the perfect car for our clients and we're delighted that you're over the moon with your purchase. Your satisfaction is our top priority and we truly appreciate your recommendation. Thank you for choosing our business!
Best wishes,
Sinclair Land Rover Cardiff
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Kevin, we strive to exceed your expectations and deliver exceptional service every time. We appreciate your kind words and look forward to continuing to exceed your expectations in the future. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Cardiff
From the time I walked in I was made…
From the time I walked in I was made very welcome , the showroom host Stephanie, was very hospitable and professional, directing me to Tom Andrews on the sakes team.. the experience was very enjoyable . My thanks to all if them.
November 27, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi William, thank you so much for your kind words. We're thrilled that you had a great experience at our showroom. We take pride in creating a welcoming and professional environment for our clients. We'll be sure to pass along your thanks to Stephanie and Tom for making your visit enjoyable. See you again soon!
Best wishes,
Sinclair Land Rover Cardiff
good delivery service from cardiff parts
good delivery service from cardiff parts
November 25, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Iewys, rhank you for your positive feedback! We always strive to ensure prompt and efficient delivery service to our valued clients. It means a lot to us that our efforts have been recognised. We appreciate your continued support.
Best wishes,
Sinclair Land Rover Cardiff
Thanks Tony very good parts department
Thanks Tony very good parts department
November 25, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Marc, we are thrilled to hear that you had a pleasant experience with our parts department and Tony! Your satisfaction is our top priority and we look forward to serving you in the future. Thank you for choosing Sinclair Land Rover Cardiff.
Good delivery service
November 25, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Alison, thank you for your positive feedback! We pride ourselves on providing efficient and speedy delivery to our clients. We're glad you had a great experience with us.
Best wishes,
Sinclair Land Rover Cardiff
Exceptional - 5 stars.
The customer service and attention to detail is second to none. Laura Baker is exceptional. This is our 4th RR with Laura and we will be having more in the future. A massive thank you to Laura and her team.
November 20, 2025
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Matt, thank you for your kind words. We are so happy to hear that you've had a great experience working with Laura Baker and our team. We look forward to working with you again in the future. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Cardiff
Always really friendly and knowledgeable
Always really friendly and knowledgeable
November 19, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Jen, thank you for your kind words. We pride ourselves on providing exceptional client service and are thrilled to hear that it's noticed. It's our pleasure to serve you with a smile and expertise.
Best wishes,
Sinclair Land Rover Cardiff
Excellent service as always
Excellent service as always, quick, efficient, chose a new Defender 90 on Saturday afternoon and picked it up Monday afternoon with all the extras fitted. Perfect!
November 19, 2025
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Mr Davies, thank you for your amazing review. We are dedicated to providing quick and efficient service for all our clients. We're thrilled that you chose a new Defender 90, and getting it with all the extras in just 2 days is definitely a win. Enjoy your new ride!
Best wishes,
Sinclair Land Rover Cardiff
very good parts dep
November 20, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Michael, thank you for the positive feedback. We take pride in providing quality parts and exceptional service. We appreciate your business and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
The parts department couldnt be more…
The parts department couldnt be more helpful, friendly, professional and super efficient!!
November 20, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Jade, thank you for your kind words. Our parts department strives to provide exceptional service and we're so glad to hear that they were able to assist you efficiently. We appreciate your business!
Best wishes,
Sinclair Land Rover Cardiff
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Leia, thrilled to hear that our delivery service met your expectations! We strive to provide fast and efficient service to all our clients. Thank you for choosing us.
Best wishes,
Sinclair Land Rover Cardiff
Efficient part delivery service
Efficient part delivery service. Would use again
November 14, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Hannah, thank you for the positive feedback on our part delivery service! We're thrilled to hear that we were able to meet your expectations. We look forward to assisting you with any future needs.
Best wishes,
Sinclair Land Rover Cardiff
Communication is brilliant
Communication is brilliant with the parts department they go above and beyond to help in any situation big or small
October 16, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Andrew, thank you for your kind words about our parts department! We strive to provide excellent communication and go above and beyond for our clients in any situation. We appreciate your support!
Best wishes,
Sinclair Land Rover Cardiff
Fantastic service from Land Rover…
Fantastic service from Land Rover Cardiff! Chris and Sean were brilliant from start to finish - friendly, professional, and couldn’t do enough to help. They made the whole process smooth and enjoyable. Highly recommend them if you’re looking for great service and genuine care.
November 13, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Al-Kaabi, thank you so much for your kind words. We are thrilled to hear about your positive experience with Chris and Sean at Sinclair Land Rover Cardiff. Our team takes great pride in providing friendly and professional service, and we are happy to know that you had a smooth and enjoyable experience. Thank you for choosing us and for recommending our dealership. We truly appreciate your support!
Best wishes,
Sinclair Land Rover Cardiff
Very good service from parts dept
November 13, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Steven, thank you so much for your positive feedback. We are thrilled to hear that you had a great experience with our parts department. We strive to provide excellent service to all our clients. Your satisfaction is our top priority! Hope to see you soon.
Best wishes,
Sinclair Land Rover Cardiff
Good delivery service
November 12, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Corey, thank you for your feedback! We strive to provide efficient and reliable delivery services for all our clients. We appreciate your support and hope to continue exceeding your expectations in the future.
Best wishes,
Sinclair Land Rover Cardiff
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Mike, thank you for your positive feedback! Our parts department takes pride in providing excellent delivery service to our clients. We appreciate your support and hope to continue serving you in the future.
Best wishes,
Sinclair Land Rover Cardiff
Great service
November 11, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Emma, thank you so much for the positive feedback. It means a lot to us that our service met your expectations. We strive to provide exceptional service every time. Come back and see us again soon!
Best wishes,
Sinclair Land Rover Cardiff
Very good service from parts department
November 11, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Aaron, thank you for sharing your positive experience with our parts department! We are happy to provide great service to our clients.
Best wishes,
Sinclair Land Rover Cardiff
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