Fantastic approach to customer care. Steven Protheroe was an amazing help when I was buying my first Range Rover.(since 1996.
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Really helpful and seamless service. Charlie made the experience of exchanging cars super easy. All sorted within a very short time frame. Recommend and I’ll for sure be back when I need another car.... See more
Sean Watkins or sales person was friendly informative and nothing was too much trouble. H didn't rush us gave us all the time we needed to review our options and answer all our questions. He worked... See more
Company replied
All round happy experience . Have been back and fro for a few months looking .Waited for my operations to be over and then bought . No pressure sales and Ben did an excellent job in producing an excel... See more
Company replied
Company details
About Sinclair Group - Sinclair Land Rover Cardiff
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Hadfield Road 13-15, CF11 8AQ, Cardiff, Wales, United Kingdom
- 029 2054 6700
4.6
Excellent
142 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 1 month
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We use these guys on a daily basis for…
We use these guys on a daily basis for our Parts. I have to be honest they are absolutely fantastic and we would be lost without them.
November 11, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Anthony, thank you for trusting us with your daily parts needs! We are thrilled to provide fantastic service and help keep your business running smoothly. It's clients like you that make our job so rewarding. Thank you for choosing Sinclair Land Rover Cardiff.
Excellent Roger North service from Josh kept me…
Excellent service from Josh kept me informed
November 7, 2025
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Roger, thank you for your positive feedback! We're thrilled to hear that Josh provided excellent service and kept you well-informed. We pride ourselves on great client experiences and appreciate your support.
Best wishes,
Sinclair Land Rover Cardiff
Spoke to Charlie from sales team
Spoke to Charlie from sales team , very pleasant and helpful during our visit on 7/11/2025
November 7, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Thank you so much for your positive feedback on your experience with Charlie in our sales team! We're thrilled to hear that he was able to provide you with excellent service during your visit. We truly value your business and look forward to seeing you again soon.
Best wishes,
Sinclair Land Rover Cardiff
Great delivery service from Landrover…
Great delivery service from Landrover Cardiff
November 6, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Ceri, thank you for your positive feedback. Our team at Sinclair Landrover Cardiff is dedicated to providing exceptional delivery service for our clients. We are glad to hear it was a great experience for you. We appreciate your support!
Best wishes,
Sinclair Land Rover Cardiff
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Benjamin, thank you so much for your kind words. We strive to provide excellent service to all our clients. We appreciate your feedback and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
We were really impressed with the…
We were really impressed with the friendly and professional service offered by the cardiff Sinclair showroom.
Special thanks to Sean for sourcing the Evoque with the specification we were looking for. Taking time to talk us through the process, without any pressure to buy.
Thanks also to Kai, explaining the finance package and paperwork without the jargon.
October 31, 2025
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Martin, thank you for your kind words. We strive to provide exceptional service and are thrilled that Sean and Kai were able to make your experience at our showroom a positive one. We appreciate your business and hope to continue exceeding your expectations in the future.
Best wishes,
Sinclair Land Rover Cardiff
Sammy was very helpful with my…
Sammy was very helpful with my requirements and I am very happy with the service provided.
October 31, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Stuart, great to hear, thank you for letting us know. Our team is always here to ensure your needs are exceeded. Looking forward to serving you again soon!
Best wishes,
Sinclair Land Rover Cardiff
Arrived at the Cardiff dealership and…
Arrived at the Cardiff dealership and greated by trinity who was very helpful and friendly. Communicated through the day and confirmed completion of my repair. Great welcoming by all. Also met josh a sales executive who also was very helpful.
October 31, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi David, thank you for taking the time to leave us a review. We're so glad to hear that you had a positive experience at our Sinclair Land Rover Cardiff dealership. We take pride in providing excellent client service, and we're thrilled that Trinity and Josh were able to assist you. We look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Cardiff
Wonderful Customer Service
I popped into JLR Cardiff because my MOT was due soon. I didn’t have an appointment and was seen straight away by Caitlin who managed to book me in the next day! Amazing service and super friendly staff overall!
October 26, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Eden, thank you so much for choosing Sinclair JLR Cardiff for your MOT needs. We are thrilled to hear that you had an amazing experience with our team and we look forward to seeing you again in the future. Your satisfaction is always our top priority!
Best wishes,
Sinclair Land Rover Cardiff
Sami was very hellpfull and got the car…
Sami was very hellpfull and got the car in sooner much appreciated
October 29, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Robert, thank you for the positive feedback, we're happy to hear that Sami was able to provide quick and helpful service. We appreciate your business and hope to see you again soon!
Best wishes,
Sinclair Land Rover Cardiff
Great service team at Cardiff
Great service team at Cardiff! I popped in as my tyre pressure light appeared on my car and they sorted it for me quickly no problem at all!
October 28, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Kate, thank you for choosing our team at Cardiff for your car needs! It's wonderful to hear that we were able to quickly solve your issue with the tyre pressure light. We appreciate your positive feedback and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Cardiff
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Stephen, we are thrilled to hear that you had a positive experience with our service and that Christian was able to assist you efficiently. Thank you for choosing us and we look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Cardiff
Exceptional
Good service great delivery and an awesome rep / Driver
October 22, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Thank you for your kind words! Our team takes great pride in providing exceptional service, and we're thrilled to hear that our service and delivery exceeded your expectations. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Cardiff
good service and very professional
good service and very professional
October 3, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Leighton, thank you for your kind words. We are dedicated to providing exceptional customer service and professionalism to all of our clients. Your feedback means the world to us.
Best wishes,
Sinclair Land Rover Cardiff
Trinity was helpful very
Trinity was helpful, very professional.
I had met here on her first day with LR she is no full of information and confidence.
I will definitely come back
Thank you
Trinity
October 20, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Marilyn, thank you for the kind words and support. We're so glad Trinity was able to provide you with such a positive experience. We look forward to welcoming you back soon.
Best wishes,
Sinclair Land Rover Cardiff
We Order parts every single day and…
We Order parts every single day and without fail they do their best to get what we need, the staff are really helpful and knowledgeable and delivery is top notch prices are good for main dealer aswel
October 20, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Ieuan, thank you for your kind words. Our team works hard every day to provide exceptional service and deliver the parts you need quickly. We're proud to be your go-to main retailer. Thanks for choosing us!
Best wishes,
Sinclair Land Rover Cardiff
Trinity was amazing would highly…
Trinity was amazing would highly recommend
October 20, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Matt, thank you for your kind words. We're thrilled to hear that Trinity provided you with amazing service. We appreciate your recommendation and look forward to serving you again soon!
Best wishes,
Sinclair Land Rover Cardiff
Bronwyn made the whole experience very…
Bronwyn made the whole experience very easy. She made all of the extras and options available to me without being pushy. I will recommend Sinclair to anyone looking for JLR.
October 19, 2025
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi James, thank you for your glowing review. We are thrilled to hear that Bronwyn provided you with a smooth and pressure-free experience. We pride ourselves on delivering exceptional service and will continue to strive for excellence. Thank you for choosing Sinclair and for recommending us to others.
Best wishes,
Sinclair Land Rover Cardiff
Very good service from part dept
October 20, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Andrew, thank you for the five star review. We take great pride in our exceptional client service and we are thrilled to hear that you had a positive experience with our parts department. As always, we are here to assist you with any of your needs.
Best wishes,
Sinclair Land Rover Cardiff
Took the car in for a service and MOT
Took the car in for a service and MOT, was greeted by Shannon who was brilliant.
October 6, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Cardiff
Hi Leah, we are thrilled to hear that you had a great experience with Shannon during your car's servicing and MOT! Thank you for choosing our business. We look forward to welcoming you back soon.
Best wishes,
Sinclair Land Rover Cardiff
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