As always, exceptional customer care at Sinclair Land Rover Hay on Wye. Our Defender was booked in for service & an issue with one of the fobs. Courtesy vehicle, prompt resolution of the fob problem... See more
Location
Switch locationJavel Industrial Estate, LD3 0SL Brecon, GB
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We have been with Sinclair Land Rover Hay on Wye for many years. They are always so helpful and professional. Nothing is too much trouble for them, we cannot fault them . Angus on the service desk... See more
I’ve used the Land Rover Hay on Wye dealership for 7/8 years since purchasing my LR Discovery Sport from them and have always received a polite and professional service from the staff there. I recentl... See more
Fantastic experience at the Hay on Wye dealership. From the moment I first made contact about a Defender the tram have been exceedingly helpful, polite and accommodating. James dealt with my many qu... See more
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Company details
About Sinclair Group - Sinclair Land Rover Hay-On-Wye
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Javel Industrial Estate, LD3 0SL, Brecon, United Kingdom
4.9
Excellent
358 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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Visited hay on wye Land Rover with my…
Visited hay on wye Land Rover with my new Range Rover I had a problem loading the in control software they sorted the problem
Staff were very helpful and friendly will certainly use them again for my routine service
March 25, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mark, thank you for the wonderful review! We're so happy to hear that our team at Sinclair Land Rover Hay-on-Wye were able to quickly and efficiently solve your software issue. We look forward to providing you with the same helpful and friendly service for your routine maintenance needs. See you soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Dave Haynes sort everything out and his…
Dave Haynes sort everything out and his very helpful
March 12, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
We are so happy to hear that Dave was able to assist you Sue. Our team is dedicated to providing helpful and efficient service to all of our customers. Thank you for your kind review and we look forward to seeing you again.
Best wishes from all the team at Sinclair Landrover
Adrian Davies on the sales team …
Adrian Davies on the sales team from our first time meeting him was very helpful and arranged for to have demonstration of the defender. He communicated with us and kept us informed of throughout our purchase of the new Defender. We will be more than happy to recommend Adrian.
March 20, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Dennis, thank you for your kind words about Adrian. We're thrilled to hear that he provided excellent service and kept you informed throughout your purchase. We appreciate your recommendation and look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Hay on Wye Branch 👍
Visited the Hay on Wye branch for an MOT. My vehicle passed with flying colours assisted by the regular servicing carried out with them. They even gave it a complimentary wash.
Staff were friendly and helpful, as always. The waiting facilities were very comfortable with drinks and biscuits readily available. The entire showroom had a serene atmosphere that gave a good impression of the staff and company.
A good experience all round. Thank you.
March 16, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for taking the time to share such a thoughtful review. We’re delighted to hear that your recent visit to our Hay-on-Wye retailer was such a positive experience. It’s great to know that the team’s care, from the servicing and MOT through to the complimentary wash, helped ensure everything ran smoothly for you.
We’re also pleased that you enjoyed the comfort of our facilities and the welcoming, relaxed atmosphere in the showroom - creating a refined and reassuring environment for our clients is something we truly value.
Your kind comments about the team will be shared with them, and I know they will greatly appreciate your feedback. We look forward to welcoming you back again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent service from start to finish…
Excellent service from start to finish with buying my Range Rover Evoque.
Calum was very professional & extremely helpful, nothing was too much trouble.
March 8, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Nicola, thank you for sharing your positive experience with us! We strive to provide exceptional service and we are delighted that Calum was able to assist you throughout your purchase of the Range Rover Evoque. We truly appreciate your business.
Best wishes,
Sinclair Land Rover Hay-on-Wye
excellent service throughout from build to handover
excellent service throughout from initial ordering / building the car, regular build updates and smooth handover.
March 1, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Darren, thank you for your wonderful feedback. We’re delighted to hear that you experienced excellent service throughout your journey with us, from configuring your vehicle and receiving build updates through to a smooth handover. Keeping our clients informed and ensuring the process feels seamless from start to finish is something we place great importance on. We hope you enjoy every moment with your new vehicle and look forward to welcoming you back again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Adrian Davies sales person is a very…
Adrian Davies sales person is a very likable person and if not for him I probably not be buying a land rover product and the rest of the staff at hay on wye are likeable and like family now to us and long may it continue
March 13, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Keith, thank you for your wonderful feedback. We’re delighted to hear how positive your experience has been with Adrian and the wider team at Hay-on-Wye. Adrian will be especially pleased to know the difference he made to your journey, and it’s lovely to hear that the team have made you feel so welcome. Creating a warm, personal experience for our clients is incredibly important to us, so it means a great deal to hear you feel part of the family.
Thank you again for your kind words and continued support. We look forward to welcoming you back to Hay-on-Wye for many years to come.
L/R Defender
The way salesman Adrian Davies handled the whole experience was 1st class.
March 11, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you Keith for taking the time to share your positive experience with us. Adrian is an exceptional salesman and we are proud to have him on our team. He will be thrilled to hear these comments. We look forward to seeing you again in the future and hope you enjoy your incredible New Defender. Best wishes from all the Sinclair team at Hay on Wye
Brilliant services from start to finish…
Brilliant services from start to finish , as usual
March 10, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Jen, thank you for your continued support. We are thrilled to provide you with a brilliant service every time. Your satisfaction is always our top priority. We look forward to welcoming you back again soon.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Fantastic experience at the Hay on Wye…
Fantastic experience at the Hay on Wye dealership. From the moment I first made contact about a Defender the tram have been exceedingly helpful, polite and accommodating.
James dealt with my many queries patiently and knowledgeably. Hand over was a dream and post sale support has been superb.
So much so I will continue to make the 2 hour round trip to the Hay on Wye branch rather than use my local brach which os less than 5 miles away
February 20, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Ian, thank you so much for your kind words. We are thrilled to hear that you had a fantastic experience at our Hay-on-Wye dealership. Our team takes great pride in providing excellent service and it's wonderful to know that James was able to assist you with all your queries and that you are happy with the post-sale support. We look forward to continue serving you and making your 2-hour trip worth it every time. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
From start to finish everyone was very…
From start to finish everyone was very professional , knowledgeable and patient. I didn’t feel pressured and no question (I had many) was too small. This is the second car we have bought here and don’t think we would go anywhere else now - Diolch
March 7, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Catherine. Thank you for choosing us to purchase your your second Land Rover once again. We are thrilled to hear about your positive experience and are grateful for your continued trust in our dealership. We always strive to provide professional and patient service, and we appreciate your kind words. We look forward to seeing you again in the future.
Best wishes from all the team at Sinclair Land Rover Hay on Wye
I recently purchased my new landrover…
I recently purchased my new landrover discovery from Sinclair Hay in Wye. I had the pleasure of dealing with Spencer from start to finish! He made the whole experience pleasurable and from start to finish the transaction was very smooth! Highly recommend the staff and service provided. Thank you
March 3, 2026
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Becky, thank you for choosing Sinclair Land Rover Hay-on-Wye for your new Land Rover Discovery! We are thrilled to hear that Spencer made your purchasing experience smooth and enjoyable. Our team takes pride in providing exceptional service to our clients. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent service
Excellent service nothing too much trouble very friendly front of house staff and nice coffee
February 27, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Wayne, thank you for the kind review. Our team always strives to provide excellent service and make our clients feel welcome. Come back soon for more delicious coffee!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you so much for your kind words Mr Evans. We are thrilled to hear that you had an excellent experience with our sales and service. It means a lot to us that we were able to meet and exceed your expectations. We truly appreciate your support and look forward to serving you again in the future.
Best wishes from the Sinclair Land Rover team in Hay on Wye
Excellent Service
Required extended diagnostics over a few days to reveal electronic problem which was quickly resolved with new component and part warranty and helpful discounted labour costs. Vehicle had a much needed clean aswell!
February 16, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Russell, we are thrilled to hear that our extended diagnostics were able to quickly resolve your electronic problem and that our discounted labour costs were helpful. We're also glad we were able to give your vehicle a much-needed clean. Thank you for choosing our business!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Professional, not agricultural.
I've had a Rangerover since 1997 and dealt with several LR dealers. The staff (Katherine) at Hay on Wye were the first ever in nearly 30 years to say that 'peoples cars are important in their lives and it is essential to get their car back on the road as soon as possible'. WOW from JLR !.
My RRS P400e developed a serious EV battery issue (No EV) and not driveable in early Feb with potential high repair cost. JLR Cardiff wouldn't even look at it until the 11 March (5 weeks).
My recovery man suggested JLR Hay on Wye and to be honest I thought a bit agricultural more used to working on a MkIIa than a P400e. However, I was completely wrong as they are a state of the art professional JLR facility and more friendly and helpful than their city slicker counterparts.
P400e was delivered on flat bed on 12th Feb, booked for repair 18th, astonishingly for LR, another first they looked at it in advance doing the diagostics on the 13th Feb, fixing the problem and the car was available to be collected on the 16th. After the work the car performed much better than it had for some time with the PHEV efficiency increasing dramatically.
All work was done under warranty and I was well informed at every stage of the process by the 2 Katherines, second provided the vehicle inspection report.
Overall I was very impressed by the professional manner and Katherines statement about peoples cars being important to their lives was completely validated.
If I have any more dealings with JLR, the first stop will be Hay on Wye and I have already been asked by LR owners how the experience went to which I have replied excellent, send your cars there.
February 16, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Jeffrey, thank you for sharing your experience with our team at Sinclair Land Rover Hay on Wye. We are thrilled to hear that our staff, especially Katherine, were able to provide you with exceptional service and get your RRS P400e back on the road quickly. Our goal is always to prioritise our clients' needs and it is wonderful to hear that we were able to exceed your expectations. We greatly appreciate your recommendation and look forward to welcoming you back for any future dealings with Sinclair Land Rover Hay-on-Wye!
We were very satisfied when we visited…
We were very satisfied when we visited for a recall for our Evoque vehicle, The staff were very efficient and the problem was dealt with swiftly,
February 13, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your review Diane. We're thrilled to hear that your recall experience went smoothly and efficiently. Our team always strives to provide a first class service to all of our customers. We appreciate your support.
Best wishes from all of the team at Sinclair Land Rover Hay on Wye
Mark collected our car to take it for a…
Mark collected our car to take it for a service. He arrived on time as arranged, leaving us with a complimentary courtesy car. Our car was serviced and returned the next day with the minimum of fuss as we have always experienced over the many years of dealing with Land Rover Hay- On-Wye.
February 11, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
We are thrilled to hear about your positive experience with our service team Mr Davies. Providing timely and hassle-free service is always our top priority. Thank you for choosing Land Rover Hay-On-Wye once again and we look forward to serving you for many more years to come.
Another thoughtfully planned and…
Another thoughtfully planned and perfectly executed car service with excellent communication throughout. The mini valet and car wash is also a nice touch. I was also offered the choice to wait in the lounge area - light and airy with complimentary hot drinks, snacks and a range of up to date magazines.
February 11, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Vanessa, Thank you for your kind words. We are thrilled to hear that you had a perfect experience with our client service team, and that our added touches like the mini valet and lounge area enhanced your visit. We are always dedicated to providing excellent communication and first-class luxury amenities for our valued clients. See you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Fantastic and professional service as…
Fantastic and professional service as always
February 10, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Robert. Thank you for the kind words. We strive to provide a first class service to all our customers and we greatly appreciate your continued support.
Best wishes from the Sinclair Team
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