As always, exceptional customer care at Sinclair Land Rover Hay on Wye. Our Defender was booked in for service & an issue with one of the fobs. Courtesy vehicle, prompt resolution of the fob problem... See more
Location
Switch locationJavel Industrial Estate, LD3 0SL Brecon, GB
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We have been with Sinclair Land Rover Hay on Wye for many years. They are always so helpful and professional. Nothing is too much trouble for them, we cannot fault them . Angus on the service desk... See more
I’ve used the Land Rover Hay on Wye dealership for 7/8 years since purchasing my LR Discovery Sport from them and have always received a polite and professional service from the staff there. I recentl... See more
Fantastic experience at the Hay on Wye dealership. From the moment I first made contact about a Defender the tram have been exceedingly helpful, polite and accommodating. James dealt with my many qu... See more
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Company details
About Sinclair Group - Sinclair Land Rover Hay-On-Wye
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Javel Industrial Estate, LD3 0SL, Brecon, United Kingdom
4.9
Excellent
358 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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All of the staff
All of the staff, as always, are polite, courteous and helpful, They always answer any concerns I have in a reassuring manner. They all demonstrate an ability to explain issues very clearly. They also provide me with confidence and they are more than willing to take time with their explanations. An excellent all round experience.
January 13, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Kathryn, thank you for your kind words. We are thrilled to hear that our staff continues to provide excellent client service and has gained your confidence. We strive to make every experience with us an excellent one. Your satisfaction is our top priority. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Very good experience buying a car…
Very good experience buying a car remotely from this garage and Spencer, did everything I asked for and more.
January 23, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Todd, thank you for your kind words and support, we are thrilled to hear that you had a fantastic experience purchasing a car remotely with us. Our team is dedicated to providing exceptional service and we are delighted that Spencer went above and beyond to fulfill your needs. We truly appreciate your business and look forward to serving you in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
HIGH STANDARD
As ever, the work required (fitting replacement front brake pads) was undertaken swiftly and efficiently. Everyone involved both within in reception and within the workshop were professional and personable. Car returned having been washed and cleaned inside. The above is the approach and standard achieved on every occasion when the car has been at Land Rover, Hay on Wye.
January 22, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for the wonderful review. We strive to provide swift and efficient services with a personal touch. It's our pleasure to always return your car in top-notch condition. We look forward to seeing you at Land Rover, Hay-on-Wye for your next car maintenance needs!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Fabulous Service at LR Hay-on-Wye!
I had the most amazing experience at Land Rover Hay-on-Wye purchasing my new car. Spencer was an absolute professional. Highly knowledgeable and friendly, he guided me perfectly through the process. I have no hesitation in recommending LR Hay-on-Wye....the team there will take great care of you!
December 20, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Jo. Thank you for your kind words! Our team at Land Rover Hay-on-Wye is dedicated to providing exceptional service and we are thrilled to hear that Spencer made your car buying experience a memorable one. We appreciate your recommendation and look forward to taking great care of you in the future.
Best wishes from all the Sinclair team at Hay-on-Wye.
Highly recommend with excellent communication…
Excellent main dealership with well prepared vehicles and helpful friendly staff. Callum was particularly helpful and efficient throughout the transaction.
January 21, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for taking the time to leave a review Mr Tanner, we are thrilled to hear about your positive experience with us! Our team strives to provide exceptional service, and we are happy to hear that Callum went above and beyond for you. We hope you are enjoying your incredible Velar.
As always your support is appreciated and we hope to see you again soon!
The service Team Best Serviceat Sinclair Hay on Wye…
The service Team at Sinclair Hay on Wye are very on the ball in quickly and efficiently dealing with any issue with a vehicle
I was 2 Days in getting my vehicle in and checked out for a long trip
January 20, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Nick, thank you for your positive feedback! Our team at Sinclair Land Rover Hay-on-Wye takes pride in providing efficient and speedy service to ensure our clients are ready for any trip. We appreciate your business and look forward to serving you again. Safe travels!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great service from the staff
Great service from the staff, Helen for booking my vehicle in and especially Angus and Rhys, thank you both for taking care of my vehicle in such a professional manner. The lines of communication are excellent and all works are explained and priced so clearly. An excellent experience and I will be returning in due course. Thank you all.
January 16, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for sharing your experience, we are thrilled to hear that our team provided excellent service and communication during your visit. We look forward to seeing you again in the future!
Best wishes,
Sinclair Land Rover Brecon
PURCHASED MY NEW SV P635
Great experience purchasing my new SV, all went very smooth thanks to Spencer and Mathew at the dealership. Highly recommended 😊
December 31, 2025
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Dear Mr Hussain, thank you for choosing Sinclair Land Rover Hay-on-Wye! We're thrilled to hear that Spencer and Mathew provided you with a smooth purchasing experience. We appreciate your support and your highly recommendation to future clients.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent Friendly & Professional Service
They found & fixed faults that other garages couldn’t, I trust them explicitly to service & deal with any issues with my TD5 & TDCi Defenders, they are experts on all things Landrover. I see them as fellow Landrover enthusiasts & wouldn’t go anywhere else.
October 7, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your kind words! We are passionate about Land Rover vehicles and take great pride in providing top-quality service to our customers. We truly appreciate your trust and loyalty, it means the world to us. We will continue to be your go-to for all things Land Rover.
Best wishes,
Sinclair Team Hay on Wye
On our 3rd vehicle from Seth and Adrian…
On our 3rd vehicle from Seth and Adrian now always a pleasure to do business with
September 30, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Beth and Alan. Thank you for your continuous support and trust in our dealership. We are thrilled to have you as a loyal customer and look forward to serving you for years to come. We really hope that you are enjoying your incredible Defender 90, if there is anything you need please don't hesitate to get in touch!
We look forward to seeing you again sometime soon.
Best wishes from all of the Sinclair Team!
Still happy after all these years
Ho hum, here we are again - yet another top-notch review from me about this first-rate dealership. And no, they're not paying me to say this. Credit where credit's due; I gladly do this at every annual service so here goes for 2026 ... I bought my LR (Freelander 2) from here in 2013. When the salesman (who is still there, which says a lot in itself) teases me why I still have it, I always reply 'Because you shouldn't have sold me such a cracking motor in the first place'. Part of this happy experience is the unimpeachable standard of after sales service - no-one has touched my motor since, and I propose to keep it that way until the bloomin' thing falls into holes. Then I'll buy another one off 'em. There, that should do the trick. Nice one, folks.
addendum: On Tues 27th I had some further work done on my wipers - excellent quick service got me out of hole. Thanks again.
January 16, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Mr Fisher, we are incredibly grateful to have such a loyal customer like you! Thank you for choosing our dealership and for continuously trusting us with your vehicle. We will keep working hard to provide top-notch service and to make sure your vehicle stays in top shape. We look forward to seeing you again in 2026 (and beyond)!
Best wishes from the Sinclair Team.
The service staff are fantastic
The service staff are fantastic. They are friendly, professional & always so helpful.
January 14, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Tim, thank you for your kind words! Our service staff takes pride in providing top-notch customer service. We are thrilled to hear that they exceeded your expectations. Happy to have you as a customer!
All the best from the Sinclair Team at Brecon
My car was picked up and delivered by…
My car was picked up and delivered by friendly drivers. I was given a full breakdown of what had been carried out on my car.
January 7, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Barry. We are thrilled to hear about your positive experience with our friendly drivers and detailed breakdown of services! Thank you for choosing us for your car needs.
Please get in touch if there is anything we can do in the future!
Best wishes from the Sinclair Team.
Great team on servicing
Great team on servicing. Always friendly, accommodating and welcoming feel to the dealership.
January 7, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your kind words Mr Probert! Our dedicated team works hard to provide exceptional service with a welcoming atmosphere. We appreciate your loyalty and look forward to serving you in the future.
I am a new customer at this dealership…
I am a new customer at this dealership in Hay-on-Wye.
After looking at several vehicles I purchased my Discovery in November with the help and advice from Spencer. He answered my questions and queries etc in a professional yet friendly manner. I would not hesitate to recommend this dealership for their good choice of vehicles and helpful staff. I will certainly return in due course.
November 20, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hello Mrs Allen, thank you for sharing your positive experience at our dealership in Hay-on-Wye! We are thrilled that Spencer was able to provide you with excellent customer service and help you find the perfect vehicle. We appreciate your recommendation and look forward to seeing you again in the future.
Many thanks and best wishes from the Sinclair Team.
An excellent service given by sales team
An excellent service given by sales team Adrian Davies
December 23, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Jonathan, thank you for the kind words! We are thrilled to hear that Adrian provided you with excellent service. Our team takes pride in delivering exceptional service to all our clients. We hope to have the opportunity to serve you again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
The customer service is excellent.
The customer service is excellent.
The service team excelled.
We took our Discovery in for a Full Service and had a great welcome from the Team at Sinclair Land Rover Hay on Wye.
Thank you
December 29, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for choosing Sinclair Land Rover Hay-on-Wye for your Full Service! Our team takes pride in providing excellent client service and we are thrilled that you had a great experience. We look forward to seeing you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
1st Class service and treated amazingly…
1st Class service and treated amazingly well by all staff.
December 22, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you so much for your kind words! We strive to provide excellent service to all of our clients. We are thrilled to hear that you had a 1st Class experience with our staff. Come back and see us soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Spencer as usual fabulous in sorting…
Spencer as usual fabulous in sorting out another Land Rover at very short notice. From start to finish everything was smooth, professional, and hassle-free. Great communication and a vehicle that was exactly as described. This is why I keep coming back. Highly recommended.
December 27, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Carina, thank you so much for your kind words and continued support. We are so happy to have provided you with another smooth and hassle-free experience. Our team takes pride in delivering exceptional service and we appreciate your recommendation. See you on your next visit!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great Customer Service
I had a great experience buying my Defender form Sinclair Land Rover Hay-On-Wye. Spencer Perks, the sales executive, was extremely helpful and infomative throughout the whole process. Ensuring that I felt confident about my purchase, without any pressure. His collegaues were also helpful and professional. Excellent customer service from start to finish. I would recommend this garage to anyone looking to buy from Land Rover.
December 18, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you so much for your kind review. We're thrilled to hear that Spencer and our team provided such excellent client service during the purchase of your Defender. Your confidence in our dealership means the world to us. We are always here for any future Land Rover needs. Thank you for choosing Sinclair Land Rover Hay-On-Wye!
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