First time using Sinclair Hay-on-Wye after the theft of my vehicle, and during the whole process ... the staff were incredible - kind, caring and understanding of my situation. Massive shout out to An... See more
Location
Switch locationJavel Industrial Estate, LD3 0SL Brecon, GB
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As always, exceptional customer care at Sinclair Land Rover Hay on Wye. Our Defender was booked in for service & an issue with one of the fobs. Courtesy vehicle, prompt resolution of the fob problem... See more
We have been with Sinclair Land Rover Hay on Wye for many years. They are always so helpful and professional. Nothing is too much trouble for them, we cannot fault them . Angus on the service desk... See more
Fantastic experience at the Hay on Wye dealership. From the moment I first made contact about a Defender the tram have been exceedingly helpful, polite and accommodating. James dealt with my many qu... See more
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Company details
About Sinclair Group - Sinclair Land Rover Hay-On-Wye
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Javel Industrial Estate, LD3 0SL, Brecon, United Kingdom
4.9
Excellent
359 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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Great Customer Service
I had a great experience buying my Defender form Sinclair Land Rover Hay-On-Wye. Spencer Perks, the sales executive, was extremely helpful and infomative throughout the whole process. Ensuring that I felt confident about my purchase, without any pressure. His collegaues were also helpful and professional. Excellent customer service from start to finish. I would recommend this garage to anyone looking to buy from Land Rover.
December 18, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you so much for your kind review. We're thrilled to hear that Spencer and our team provided such excellent client service during the purchase of your Defender. Your confidence in our dealership means the world to us. We are always here for any future Land Rover needs. Thank you for choosing Sinclair Land Rover Hay-On-Wye!
Great experience with the supply of my…
Great experience with the supply of my new Range Rover.
Handover was a different level from I've had before.
December 14, 2025
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi David, thank you for sharing your positive experience with us. We are thrilled to hear that you had a great supply experience for your new Range Rover. Our team is dedicated to providing exceptional service and we are glad that it showed during your handover. Enjoy your new ride!
Best wishes,
Sinclair Land Rover Hay-on-Wye
JLR Hay-On-Wye
From the initial visit to hand over the team at Sinclair Hay-On-Wye were excellent. Adrian Davies our original point of contact kept us up to date throughout the process and followed up by phone after we took ownership of the vehicle. I would happily recommend JLR Hay-On-Wye.
September 13, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for sharing your positive experience with us! It's our pleasure to provide excellent service and keep you informed every step of the way. We appreciate your recommendation and look forward to serving you again at Sinclair Land Rover Hay-On-Wye.
Always a pleasant experience.
Always a pleasant experience whether its a service or in this case a new vehicle purchase, Thanks to Seth & Adrian for seamless transaction.
December 11, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Steve, thank you for your kind words. We're thrilled to hear that your experience with us was pleasant and seamless. Our team takes pride in providing exceptional service and making your vehicle purchase a positive experience. Enjoy your new vehicle!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Andrew, thank you for your kind words. Our goal is to always go above and beyond for our clients. We're so glad you had a great experience with us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
We were well looked after
We were well looked after - friendly staff, good coffee and nice and warm. No problems and the assessment was done on time.
December 16, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mrs Price, thank you for your positive review, we are thrilled to hear that you had a great experience with us. Our team takes pride in providing excellent service and top-quality coffee. We appreciate your business and hope to see you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Range Rover Sport purchase.
Great service from James for the the full start to finish process. Explained all options clearly & demonstrated how to access key functions in the vehicle during test drives & handover.
December 17, 2025
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you so much for your kind words! We're thrilled to hear that James provided great service and helped you understand the key functions of your new vehicle. We appreciate your support and hope you enjoy your new vehicle.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Once again a first class service
Once again, the usual faultless service from the team at Sinclair hay-on-wye. Pricing, servicing, helpfulness, all first class.
December 12, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Nick, thank you for your fantastic review! We are thrilled to hear that our team's service, pricing, and helpfulness continue to meet your expectations. It's always a pleasure to serve you at Sinclair Hay-on-Wye. We look forward to welcoming you back soon.
My least favourite task is done!
Got to be honest but changing my car is one of my least favourite pastimes remembering all the different design types, specifications etc etc. Really pleased then to use Sinclair Brecon branch and Spencer Perks in particular as they made the process so easy with their help and simple explanations. Very slick pro active service so I’m so pleased that I don’t need to do this again for about 5 years- I hope! When I do I’ll be back!!!
December 12, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Stephen, thank you so much for your glowing review! We're thrilled that you had an easy and stress-free experience at Sinclair Land Rover Brecon. We look forward to welcoming you back when the time comes. Thank you for your business!
Service Support
My wife suffers with dementia so I couldn't take the car to be serviced. Therefore they picked it up gave me a replacement car and delivered the car back to me the following day. Great support.
December 16, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Tom, thank you for trusting us to service your car and for sharing your positive experience! We're happy to provide convenient and reliable service to accommodate your needs. We appreciate your business and look forward to serving you again.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Always a great service at hay
Always a great service at hay, returned to buy a second company vehicle, James in sales was great to deal with, always a first class service from Angus in service, nothing too much hassle
December 12, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Huw, thank you for choosing us for your second company vehicle! It's always a pleasure to have you as a valued client, and we're glad our sales and service team provided first-class support. Your satisfaction is our top priority.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Recently purchased our first Land…
Recently purchased our first Land Rover. Our salesman, Spencer Perks at the Hay on Wye branch, was friendly and knowledgeable and took the time to explain everything to us on the day we first viewed the vehicle, and when we collected it a couple of weeks later.
November 1, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for choosing Sinclair Land Rover Hay on Wye! We are delighted to hear that you had such a positive experience with our salesman, Spencer Perks. Our team takes pride in providing friendly and knowledgeable service, and we are happy to have helped you find your first Land Rover. We look forward to being of service to you in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
We had a really excellent experience…
We had a really excellent experience buying a Range Rover from Sinclair in Hay. James Rousell helped us from our very first enquiry all the way through to driving the car away. The process was really smooth, James was incredibly helpful and responsive and was an absolute credit to Range Rover - very knowledgeable and through. Thanks so much for your help James!
November 30, 2025
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Vicki, thank you for your kind words and for choosing Sinclair Land Rover Hay-on-Wye for your Range Rover purchase. We are delighted to hear that James provided you with excellent service and made the process smooth and enjoyable. We will be sure to pass along your compliments to him. Thank you again for your business!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Very friendly staff
As always, great service by smiley staff and my car was nice and clean.
December 11, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Stuart, thank you for your kind words! Our team at Sinclair Land Rover takes pride in providing friendly and efficient service. We're so glad to hear that your car was left sparkling clean. See you again soon!
Best wishes,
Sinclair Land Rover Hay-on-Wye
The Best Land Rover Dealership
I would like to say a massive thank you to Adrian Davies who ensured a very welcoming, attentive
and knowledgeable experience in making my Range Rover buying journey travelling from Birmingham the best ever, I really value how he accurately, promptly and honestly answered my initial enquiries. Everything was as promised buying my used car that actually looks Brand New, also appreciating the great deal Seth McAllister, look forward to buying my next car from yourselves!
December 6, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your kind words, we are so glad to hear about your positive experience with Adrian and Seth during your car buying journey. We strive to provide our clients with exceptional service and it's wonderful to know that we succeeded in doing so for you. Thank you for choosing us and we look forward to helping you with your next car purchase.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Fantastic Customer Service
Adrian was very helpful and there was a fantastic selection of new and second hand approved vehicles to look at
November 25, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Arwel, thank you for sharing your positive experience with Adrian and our selection of vehicles! We take pride in offering exceptional service and a variety of options to meet our clients' needs. We look forward to serving you again in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
My experience was Five star and we Love…?
My experience was Five star and we Love our Range
Rover sport.The Salesman Adrian Davies was Fantastic and looked after us with Golden Gloves, thanks you so much.
October 16, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Sheila, thank you for your kind words. We're thrilled to hear that you love your Range Rover Sport and that Adrian provided you with fantastic service. We strive to ensure that all of our clients are treated like gold. Enjoy your new car!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Car Service at Sinclair Brecon
Excellent after care service as always at this garage. The team are friendly, efficient and a pleasure to deal with.
December 8, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Lee, thank you for the kind words about our after care client service and team! We are happy to provide a friendly and efficient experience for all our valued clients. It's always a pleasure to have you at our retailer.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent service, efficient and helpful
We have been customers for many years now, valuing the customer service and excellent relationships with the team near Hay on Wye. Dave Haynes looks after us and is so communicative and helpful. The service department are efficient and the whole company should be commended on their ethos and management. Sinclair are a brilliant company and we highly recommend. We have closer Land Rover dealerships but have always been willing to travel a bit further because of the excellent and well rounded service we receive every time.
November 26, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Joanna, thank you for your kind review. We are thrilled to have clients like you who appreciate our commitment to great customer service and relationships. It means a lot to us and we are grateful for your loyalty. We look forward to continuing to provide you with exceptional service at our dealership in Hay on Wye.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent service and assistance
Excellent service and assistance - thankyou
December 5, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mrs Charles, thank you so much for your kind words. It means a lot to us that you had a positive experience with our client service team. We always strive to provide excellent assistance to all of our clients. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
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