First time using Sinclair Hay-on-Wye after the theft of my vehicle, and during the whole process ... the staff were incredible - kind, caring and understanding of my situation. Massive shout out to An... See more
Location
Switch locationJavel Industrial Estate, LD3 0SL Brecon, GB
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As always, exceptional customer care at Sinclair Land Rover Hay on Wye. Our Defender was booked in for service & an issue with one of the fobs. Courtesy vehicle, prompt resolution of the fob problem... See more
We have been with Sinclair Land Rover Hay on Wye for many years. They are always so helpful and professional. Nothing is too much trouble for them, we cannot fault them . Angus on the service desk... See more
Very helpful. Booked in early and was no problem at all. Offered coffee while I waited. Vehicle ready on time and all beautifully washed. All members of staff friendly and obliging.
Company details
About Sinclair Group - Sinclair Land Rover Hay-On-Wye
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Javel Industrial Estate, LD3 0SL, Brecon, United Kingdom
4.9
Excellent
360 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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Excellent service and assistance
Excellent service and assistance - thankyou
December 5, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mrs Charles, thank you so much for your kind words. It means a lot to us that you had a positive experience with our client service team. We always strive to provide excellent assistance to all of our clients. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Adrian Davies was very helpful with our…
Adrian Davies was very helpful with our new Range Rover Evoque purchase nothing was to much trouble the handover experience was great showing us everything the car had and could do, he set the phone and settings to everything we wanted, we'll definetly recommend Sinclair Hay on Wye,
October 3, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Mr Young, thank you for your kind words. We are thrilled to hear that Adrian provided exceptional service during your Range Rover Evoque purchase. We strive to ensure that our clients have a smooth and enjoyable experience with us. Thank you for choosing Sinclair Land Rover Hay-on-Wye, we truly appreciate your recommendation.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Adrian Davies is very helpful &…
Adrian Davies is very helpful & thorough throughout the change over.
December 8, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Adrian, thank you for your feedback. We are delighted to hear that Adrian provided exceptional service during your transition. We strive to provide thorough and helpful support to all of our clients. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
This is the third new Range Rover I…
This is the third new Range Rover I have purchased from the good folk at Hay on Wye and have never failed to be other than extremely impressed by their helpfulness and excellent service.
March 24, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Peter, thank you for your loyalty and kind words. It's always a pleasure to assist you with purchasing your dream Range Rover. Wishing you many happy miles ahead!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Adrian Davies was phenomenal
Adrian Davies was phenomenal. I purchased a Velar which I did not have the opportunity to see in person before purchasing. He made the experience so seamless and stress free. I highly recommend his services.
September 24, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your positive feedback! We are so glad to hear that Adrian provided exceptional service and made your car buying experience stress-free. We appreciate your recommendation and look forward to working with you again in the future!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great sales team
Thank you Adrian Davies for a pleasant and hassle free car purchase.
September 14, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Richard, thank you for the five-star review. We're thrilled to hear Adrian made your car purchase pleasant and hassle free. We appreciate your business and hope you enjoy your new vehicle.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Excellent service and advice
Excellent service and advice from Adrian.
Fourth car I have bought from him.
December 1, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Tom, thank you for your continued trust and loyalty, we truly appreciate it! We take pride in providing exceptional service and expert advice. It's always a pleasure to work with you and we look forward to many more car purchases in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Above and beyond
Have used this garage for over 20 years even though it is not my closest dealership. Their level of service and customer care is second to none. Our regular salesman Dave Haynes goes above and beyond at every turn. Cannot recommend them highly enough. Even down to delivering our car for us when we were too ill to collect it!
December 4, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Annabel, thank you for your kind words! We are honored to have earned your loyalty for over 20 years. Our team, especially Dave Haynes, strives to deliver exceptional service and care to our clients. We are always happy to go the extra mile, even delivering your car when needed. We truly appreciate your recommendation!
Best wishes,
Sinclair Land Rover Hay-on-Wye
My RR Evoque was on a recall
My RR Evoque was on a recall, was given a courtesy car with only 21 miles on the clock! Got my car back, valet done and fuel put in the tank for me due to a previous issue when their internet went down (long story)! Excellent!!!!!
November 1, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you for your review! We strive to provide our clients with exceptional service and we are thrilled that you had a positive experience with us. We appreciate your understanding during the recall and are happy to hear that you were satisfied with the valet and fuel service. Thank you for choosing us for your vehicle needs!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Amazing
Amazing! So quick to pick up my faulty landy and replace it with courtesy. Massive thanks to Angus in service who went above and beyond.
December 2, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Thomas, thank you for your incredible review! We're thrilled to hear that our client service team was able to go above and beyond to promptly address your issue. We appreciate you choosing our business and look forward to serving you in the future.
Best wishes,
Sinclair Land Rover Hay-on-Wye
Great experience and thank you to David…
Great experience and thank you to David Haynes for his professionalism with my new Discovery 🙏
December 5, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Jason, we are thrilled to hear that you had a great experience with our team, and we are so grateful to have David on board to provide professional service. Thank you for choosing us for your new Discovery!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Landrover Evoque
Have been dealing with David Haynes for many years and find him extremely helpful, and knowledgeable about the products.
We look forward to many more years of trading with David and landrover
Peter Glover
September 1, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Peter, thank you for your glowing review! We take pride in providing exceptional service and expertise to our clients. We appreciate your loyalty and look forward to continuing to serve you and your Land Rover needs for many years to come.
Best wishes,
Sinclair Land Rover Hay-on-Wye
David Haynes
I dealt with David Haynes who's customer service was excellent. He provided very clear information about the vehicle. When we picked it up he explained everything and took the time to show me the car in detail. After care service has been excellent. Highly recommend
November 28, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Alex, thank you for taking the time to leave such a positive review. We are thrilled to hear that David provided excellent client service and that you were satisfied with the after care. Our team at Sinclair Land Rover Hay-on-Wye takes pride in providing clear and thorough information to our clients. Your recommendation means a lot to us. Thank you for choosing us!
Best wishes,
Sinclair Land Rover Hay-on-Wye
Friendly, knowledgeable and helpful staff
I’ve been taking my car to Sinclair Hay-on-Wye for a few years now and have always found them very helpful and responsive. Then recently I bought a secondhand Discovery Sport from them. Some weeks later I noticed a problem with the paintwork - no fault of Sinclair or Landrover - it seemed that the vehicle may have had some poor repair work done in the past which they weren’t told about. However Sinclair fixed the problem at no cost to me, which I thought very good of them.
November 26, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Claire, thank you for entrusting your vehicle to Sinclair Land Rover Hay-on-Wye for the past few years. We strive to provide exceptional service and we are delighted to have earned your trust. We were more than happy to fix the paintwork issue on your secondhand Discovery Sport, as client satisfaction is our top priority. Thank you for choosing Sinclair for all your automotive needs.
Best wishes,
Sinclair Land Rover Hay-on-Wye
An excellent dealership - can’t be faulted.
We recently had our vehicle serviced at Sinclair Hay-on-Wye. As usual all went well. Staff are helpful, friendly and knowledgeable. They are also prepared to go the extra mile to get things done. A special mention for Adrian from whom we have bought many vehicles over the years. He takes the trouble to find out exactly what one’s requirements are and nothing is too much trouble.
November 24, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Dorothy, thank you so much for your kind words and loyal support, we truly appreciate it! Our team at Sinclair Hay-on-Wye is always happy to go above and beyond for our valued clients, and we're glad to have Adrian as a dedicated member of our staff. See you next time!
Highly recommend Sinclair
We have bought several cars from Sinclair Land Rover , Hay-on -Wye. Our last car just a month ago.
Adrian Davies , who has sold all the cars to us, has always been very professional, knowledgeable and informative.
We feel that the company as a whole are very good and would highly recommend them.
November 5, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Nicola, thank you so much for your continued support and kind words, it means a lot to us! We are glad to hear that you have had a positive experience with our team, especially with Adrian. We appreciate your recommendation and look forward to serving you again in the future!
Best wishes,
Sinclair Land Rover Brecon
Recently bought a Defender from Landrover Hay on Wye
Recently bought a Defender from Landrover Hay on Wye what a great experience, I would recommend this sales outlet to anyone.
Special thanks to Spencer Perks who arranged everything during the difficult times of the cyber attack, a satisfied customer. Thank you.
October 7, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Wendy, thank you for the amazing review. We are thrilled to hear that you had a great experience at Sinclair Land Rover Hay on Wye. Our team, especially Spencer Perks, works hard to ensure the best service, even during challenging times. We appreciate your recommendation and look forward to seeing you again soon. Thank you for choosing us!
I have driven Land Rover for over 18…
I have driven Land Rover for over 18 years and purchased vehicles from all over the UK.
I would like to say a big thank you to the team at Sinclair Land Rover Brecon, especially Spencer Perks who is very helpful and honest. The whole experience was smooth and stress free, I will most certainly be returning to Sinclair Land Rover Brecon in the future.
Leighton
October 27, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Thank you so much for choosing Sinclair Land Rover Brecon for your vehicle needs, Leighton! We are thrilled to hear that Spencer Perks and our team provided you with a smooth and stress-free experience. It's always a pleasure to serve loyal clients like you and we look forward to welcoming you back in the future!
5 stars again…
As always - for the last 20 years! - Adrian has been great once again, 5 stars - rest of the team are pretty good too…
November 3, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Nigel, thank you so much for your loyalty over the last 20 years! We are thrilled to have you as a client and we appreciate your five-star review.
Best wishes,
Sinclair Land Rover Brecon
Recent RR Purchase
I recently purchased a RR Vogue from this dealership and my contact was James Rousell - I cannot rate him highly enough. From start to finish the process was a breeze, extremely attentive, incredible customer service, superb timing on receipt of information and dealing with various requests. I had a 7 hr round trip and it was well worth it. On the day, all individuals we spoke to were professional and courteous. Despite dealing with dozens of people week in and week out, the customer service did not slip at all. James was a huge credit to the team, but it is clear the overall group is running a very slick and professional operation. Faultless!
November 28, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Land Rover Hay-On-Wye
Hi Jamie, thank you so much for choosing our dealership and for leaving such a glowing review! We are thrilled to hear that James provided you with exceptional client service throughout your entire car buying process. We pride ourselves on delivering a seamless experience and it means a lot to our team to hear your positive feedback. Thank you for making the trip and we are honored to have you as a satisfied client.
Best wishes,
Sinclair Land Rover Brecon
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