Just collected my second car from this great dealership. Joe Kelly ,my sales exec is an absolute star and all round great guy. Apart from the great deal he worked out for me, nothing is too much t... See more
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See what reviewers are saying
As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... See more
Company replied
Friendly sales team members and a warm welcome awaits you. If you see a fantastic deal and live a distance away don’t hesitate to get in touch with them, they will put you up in a hotel overnight whic... See more
Company replied
After a terrible experience at another Skoda dealership elsewhere in the UK I was really anxious about going through the process of purchasing a new car again. However, Martin at Sinclair made it real... See more
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Company details
About Sinclair Group - Sinclair Skoda Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Gorseinon Road, SA4, Penllergaer, Wales, United Kingdom
- 01792 621710
4.9
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything went smoothly staff were…
Everything went smoothly staff were good, car seems to be fine so far
June 7, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello David,
Thank you for this 5-star review following your recent purchase at Sinclair Škoda Swansea!
We're delighted to read that you found the purchase process to go smoothly and our team to have provided a helpful and efficient service to you. We wish you many happy years and happy miles in your new Škoda car! Should our team be able to assist with anything throughout your ownership, please do let us know and we'll be happy to help.
Thank you for choosing Sinclair Škoda and for sharing your experience - we do appreciate it!
Kind regards,
Sinclair Group
Never knew it was so easy to buy a…
Never knew it was so easy to buy a brand new car
Thanks so much
May 31, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Mrs White,
Thank you for your kind words and this 5-star score following your recent purchase at Sinclair Škoda Swansea!
We are thrilled to read that you had a great experience buying your Škoda with our team. We strive to make the process as easy and stress-free as possible, so its great to know this is the experience you enjoyed.
Thank you for choosing Sinclair Škoda! We appreciate your business and look forward to welcoming you back to our dealership again in the future.
Kind regards,
Sinclair Group
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello David,
Thank you for this 4-star review and your kind words. We're thrilled to hear that the Sales Executive you met with was helpful and that you had a great test drive experience. We strive to provide prompt and knowledgeable service for all our customers, so it is great to read this is the experience you enjoyed.
Thank you for sharing your review, we appreciate you choosing Sinclair Škoda Swansea and look forward to welcoming you back to our showroom again in the future.
Kind regards,
Sinclair Group
The smooth handling of the purchase…
The smooth handling of the purchase process.
Quality of the vehicle.
May 29, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Garry,
Thank you for your positive feedback and for this 5-star score! We're thrilled to hear that you found the purchase process here at Sinclair Škoda Swansea to go smoothly and that quality of your chosen Škoda exceeded expectations. We strive to provide the best experience for our customers, so it's great to read that this was the level of service you enjoyed.
Many thanks for choosing Sinclair Škoda - we look forward to welcoming you back to our showroom again soon!
Kind regards,
Sinclair Group
Great from start to finish.
Great communication from start to finish. Helped me out with my part ex at the last minute which was a great help. Will be back again in the future.
Martin was excellent throughout.
Thank you
May 29, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Mr Hamer
Thank you so much for this 5-star score and for your kind words. We are thrilled to hear about your positive experience with Martin and the team at Sinclair Škoda Swansea.
It was a pleasure to help you find your perfect Škoda and we hope you enjoy many happy years of motoring! Should Martin and the wider team be able to assist with anything throughout your ownership, please do let us know and we'll be happy to help.
Many thanks,
Sinclair Group
A great dealership to purchase a car from
A first class experience purchasing our first Skoda. Joe was brilliant, patient and great to deal with. We never felt rushed or pressured. Got a really good deal on the car we really wanted. Would highly recommend Skoda Sinclair.
May 23, 2026
Unprompted review
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Helen,
Thank you for this 5-star score and for your kind words following your recent purchase at Škoda Swansea!
We're thrilled to hear that you had a first class experience purchasing your first Skoda. It's our goal to provide exceptional service and we're glad Joe made your car buying experience a great one.
We appreciate your recommendation and look forward to seeing you again in the future!
Kind regards,
Sinclair Group
Great service and friendly staff
May 16, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Lee,
Thank you for taking the time to leave this positive review and for the 5-star score!
We’re thrilled to hear that you had a great experience with our team. Everyone at Škoda Swansea strives to provide an excellent service and a warm and welcoming atmosphere for all of our customers, so it's great to see this is the experience you enjoyed.
We wish you many happy years in your Škoda car and look forward to welcoming you back to our dealership again soon!
Kind regards,
Sinclair Group
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Geraint,
Thank you for this 5-star score and for your kind words following your recent purchase at Škoda Swansea!
We're thrilled to read how our team provided you with a knowledgeable service and a fair deal.
We wish you many happy years in your new Škoda car and look forward to seeing you again at our dealership in the future!
Kind regards,
Sinclair Group
Excellent, as per usual.
As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current policies on my 'old' Superb. Once again, 4th, I am a very 'happy chappy'.
ps. I've installed an 'exclusion zone' app on my phone if i am within a 3 mile radius of Sinclair's, Gorseinon. 😆
A massive thank you to all at Skoda Gorseinon. 👍😎
May 8, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Mr Mason,
Thank you for this 5-star score and wonderful words following your recent purchase at Škoda Swansea!
We are thrilled to hear that Martin provided a first class service and made your handover of the Škoda Enyaq a great experience. It's our pleasure to also provide a seamless transition and assist with your GAP and AutoProtect policies.
We are delighted to have you as a satisfied customer and would like to thank you for your continued loyalty. Enjoy every mile in your new Škoda and we look forward to welcoming you back to our Swansea showroom again in the future.
Kind regards,
Sinclair Group
Overall experience was good however
Overall experience was good. However, was encouraged to purchase GAP insurance, but the price was not made fully clear. Was told it a no brainer only an additional £48. At no point was I made aware that the actual price was £298, and I wouldn’t be getting a refund of the deposit I had paid.
April 26, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello,
Thank you for sharing your experience and for this 4-star score following your recent purchase at Škoda Swansea.
We are pleased to see that overall you enjoyed a good experience with us, however we do apologise for any confusion caused when discussing the GAP insurance product and pricing with the team. We have passed your feedback on to the senior dealership management so they can investigate and make the necessary improvements to how our pricing is communicated in the future.
We do appreciate your business and look forward to welcoming you back to our dealership again!
Kind regards,
Sinclair Group
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Philip,
Thank you for this 5-star score and your kind words following your recent purchase at our Škoda Swansea dealership. Gerwyn and the wider team strive to always provide an excellent service so we are glad to know we were able to efficiently assist you throughout your time with us. We appreciate your feedback and look forward to seeing you again in the future! Enjoy every mile in your new Škoda car and thank you again for sharing your experience.
Kind regards,
Sinclair Group
Our experience was certainly positive
Our experience was certainly positive. They were friendly , helpful & professional throughout the car purchase process. We were kept informed and Rob who we dealt with made us feel that nothing was too much trouble.
April 26, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Mr Evans,
Thank you for your kind words and for this 5-star score! We're thrilled to hear that you had a positive experience with us at our Škoda Swansea dealership. Rob and the wider team strive to always provide a friendly, helpful and professional service to all of our customers so we're delighted to read this was the experience you enjoyed. We appreciate your business and look forward to welcoming you back to Sinclair Škoda Swansea again in the future! We wish you many happy years in your new Škoda car.
Kind regards,
Sinclair Group
Adam at the garage was excellent and…
Adam at the garage was excellent and very friendly! Will definitely buy another car from here
March 27, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Steffan,
Thank you so much for your kind words and for this 5-star score! We are thrilled to hear that Adam at our Škoda Swansea dealership provided such great service and that you will be returning to us in the future. We wish you many happy years in your new Škoda car and look forward to being of service again when the time comes to next upgrade!
Kind regards,
Sinclair Group
Great and honest service
The staff were very welcoming and friendly. The car was as described and in excellent condition.
April 10, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Mr Couzin,
Thank you for taking the time to share your positive experience and for this 5-star score! Our Škoda Swansea team strive to always provide an exceptional service and we are thrilled to hear your new Škoda met your expectations. We appreciate your business and hope to see you again soon!
Kind regards,
Sinclair Group
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind review! We strive to provide exceptional customer service and it means a lot to us when our efforts are appreciated. We're always here to help in any way we can!
Kind regards,
Sinclair Group.
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! Our team prides itself on providing exceptional service to our customers, and we are thrilled to hear that Martin consistently exceeds your expectations. We appreciate your continued support!
Kind regards,
Sinclair Group.
The whole process was made very easy…
The whole process was made very easy from start to finish.
April 2, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your feedback! We strive to make every step of our process as easy and hassle-free as possible for our valued customers. It was a pleasure serving you!
Kind regards,
Sinclair Group.
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! Our staff takes pride in providing excellent service and we are thrilled to hear we met your expectations. We look forward to serving you again in the future.
Kind regards,
Sinclair Group.
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your positive review! Our team takes great pride in providing excellent customer service and we're glad to hear that you found them polite and knowledgeable. We appreciate your support and hope to see you again soon!
Kind regards,
Sinclair Group.
Popped in for a look around Sinclair…
Popped in for a look around Sinclair Swansea Skoda had a cup of coffee and a chat with Charles Phillips nice guy and came out with a new car 🚗 , easy to deal with from start to finish.
March 29, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you so much for your kind words! We're thrilled that you had a great experience with Charles and were able to drive away in a new car. We strive to make the process as easy and enjoyable as possible for our customers. Thank you for choosing Sinclair Swansea Skoda!
Kind regards,
Sinclair Group.
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