Just collected my second car from this great dealership. Joe Kelly ,my sales exec is an absolute star and all round great guy. Apart from the great deal he worked out for me, nothing is too much t... See more
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See what reviewers are saying
As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... See more
Company replied
Friendly sales team members and a warm welcome awaits you. If you see a fantastic deal and live a distance away don’t hesitate to get in touch with them, they will put you up in a hotel overnight whic... See more
Company replied
After a terrible experience at another Skoda dealership elsewhere in the UK I was really anxious about going through the process of purchasing a new car again. However, Martin at Sinclair made it real... See more
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Company details
About Sinclair Group - Sinclair Skoda Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Gorseinon Road, SA4, Penllergaer, Wales, United Kingdom
- 01792 621710
4.9
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Buying a new car
Adam was very professional and easy to deal with.He helped us negotiate a good deal in buying our new car.His communication with us was excellent and he gave us very good instructions on handling the car.(Still a lot to learn!!).
April 4, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you! We're thrilled to hear that Adam provided you with a professional and easy car buying experience. We pride ourselves on excellent communication and delivering great deals. We're here to support you as you continue to learn about your new car. Thanks for choosing us!
Kind regards,
Sinclair Group.
Always happy.
Used sinclairs Skoda Swansea for many years and always been happy with everything to do with sales and servbice.
April 3, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you so much for being a loyal customer at Sinclair Skoda Swansea! We're thrilled to hear that you have consistently been satisfied with our sales and service. It means a lot to us to have your continued support. See you again soon!
Kind regards,
Sinclair Group.
Great deal on a Lovely new car
Great deal on a Lovely new car, great customer services nothing was too much trouble. I was very happy with everything and would not hesitate to buy from or recommend Sinclair Škoda to anyone.
April 2, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to know that you had a positive experience with our team and found a great deal on your new car. Your satisfaction is our top priority and we appreciate your recommendation. Come back anytime!
Kind regards,
Sinclair Group.
Friendly and flexible
Friendly and flexible approach from the start. Was able to accommodate my needs and tailor the approach accordingly.
April 2, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to hear that our team was able to provide a friendly and flexible experience, tailored to your needs. We strive to make sure our customers are happy and satisfied with our services. Thank you for choosing us!
Kind regards,
Sinclair Group.
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. We always strive to provide top-notch service and it means a lot to know that we succeeded. We truly appreciate your support and hope to see you again soon!
Kind regards,
Sinclair Group.
Vehicle collection
Excellent service from start to finish.
Handover went smoothly.
Salesman Joe Kelly very professional.
Would highly recommend garage.
March 30, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We strive to provide excellent service to each and every customer. We're so glad to hear that Joe was able to make the handover process seamless for you. Thank you for recommending our business!
Kind regards,
Sinclair Group.
Smooth transaction
We had a good experience buying a new car. Robert was helpful in finding us the car we wanted at a good price, and patient in answering all our questions. He responded to emails promptly and kept us informed of progress.
March 27, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you so much for your kind review! We are thrilled to hear that you had a great car buying experience with us. Our team strives to provide excellent service and we are glad that Robert was able to help you find the perfect car at a great price. We value your business and hope to see you again in the future!
Kind regards,
Sinclair Group.
First rate knowledge and care
Friendly sales team members and a warm welcome awaits you. If you see a fantastic deal and live a distance away don’t hesitate to get in touch with them, they will put you up in a hotel overnight which even includes breakfast. Charles Phillips was awesome from initial contact all the way through to us driving away in our new car. The team in Sinclair Skoda Swansea made buying our new car extra special.
March 29, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for the kind words, it's our pleasure to make your car buying experience special! We're thrilled that our team at Sinclair Skoda Swansea, especially Charles, provided excellent service and accommodations to make your purchase memorable. Safe travels in your new car!
Kind regards,
Sinclair Group.
Excellent service.
I have purchased 7 cars from Sinclair Swansea the service is excellent especialy Martin Brown the sales man.
March 27, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your loyalty and for choosing Sinclair Swansea for your car purchases! We are thrilled to hear about your positive experience with our team, particularly with Martin Brown. We appreciate your support and hope to continue exceeding your expectations in the future. Drive safe!
Kind regards,
Sinclair Group.
Buying new car.
Adam very helpful. Whole experience easy and change over problem free.
March 25, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your glowing review! We are so happy to hear that Adam provided excellent service and that your experience with our business was smooth and stress-free. We truly appreciate your support and hope to continue exceeding your expectations in the future. Thank you for choosing us!
Kind regards,
Sinclair Group.
The staff at Sinclair Skoda were very…
The staff at Sinclair Skoda were very courteous and allowed us time and space to consider a range of purchase options.
March 19, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Russell,
Thank you for this 5-star score following your recent visit to Sinclair Škoda Swansea. We're so pleased to read how the entire team were courteous during your visit and that they made sure to create a pressure-free environment for you to explore the Škoda range and purchase options at your own pace.
Thank you for sharing your experience! We do appreciate it and look forward to welcoming you back to Sinclair Škoda again in the future.
Kind regards,
Sinclair Group
Skoda Swansea
The whole process was seamless . The reception staff were extremely helpful and welcoming . Adam Evans was knowledgeable ,friendly and professional. I would certainly recommend him to friends and family .
Excellent service all round.
March 6, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hi Janet,
Thank you for sharing your experience with us! We are thrilled to hear that you had a seamless process and received excellent service from our staff, especially Adam Evans. We appreciate your recommendation to friends and family. It means a lot to us!
Kind regards,
Sinclair Group.
Martin the best salesperson
Martin the salesperson who we've dealt w/ for years is just the best Give him a raise manager! Makes the process easy and gets us the car that is right for us.
March 12, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words and loyalty to our dealership! We are lucky to have Martin as part of our team and we will definitely take your suggestion into consideration. We are glad to hear that he made your car buying experience smooth and successful. See you again soon at our dealership!
Kind regards,
Sinclair Group.
New car with Robert Cooze
Excellent service from the very start of the process to picking up my new car. Robert Cooze was fantastic , knowledgeable and supportive
March 5, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you so much for your kind words! We strive to provide top-notch service and it's great to hear that we hit the mark with you. We'll definitely pass along your compliments to Robert. Enjoy your new car!
Kind regards,
Sinclair Group.
Purchasing and collecting new car
The salesperson was extremely helpful. He gave us an approximate date for delivery of the new car but it arrived earlier than anticipated which I was really pleased about. We arranged a time for handover and completion of the paperwork which we completed quickly. The only downside was that the mechanics hadn’t finished preparing the car and we had to wait another half an hour for it to be completed. When it was completed the salesperson sat with me to go through some of the functions. He has phoned me since handover to see how I’m getting on and has told me to contact him if I have any queries.
March 13, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hi Denise, thank you for your positive review! Our team takes pride in providing exceptional service, from the timely delivery of your new car to the thorough walkthrough of its functions. We apologise for the delay in preparation, but we're glad the final result met your expectations. We'll be sure to note this feedback moving forward. Thank you for choosing us!
Kind regards,
Sinclair Group.
Good service + excellent car
March 12, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your kind words! We are thrilled to hear that you had a great experience with our service and love your new car. We aim to always provide top-notch service and high-quality vehicles to all of our customers. We appreciate your support!
Kind regards,
Sinclair Group.
New sale joy
Solid, reliable Company with a strong pedigree and great service from Adam who went the extra mile to get us a fantastic deal on a new Kodiak.
March 4, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hi Ian, thank you for your kind words! We take pride in providing top-notch service and finding the best deals for our customers. We are glad Adam could go the extra mile for you and help you get a fantastic deal on your new Kodiaq.
Kind regards,
Sinclair Group.
Professional service from start to…
Professional service from start to finish. Friendly welcoming staff. Kept up to date all through the purchase by Martin.
Highly recommended.
March 8, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for the kind words and for choosing our business! We're delighted to hear that you had such a positive experience with our team, especially with Martin. We strive to provide professional, friendly, and efficient service to all of our customers. Your recommendation means a lot to us!
Kind regards,
Sinclair Group.
Great sales team
Very friendly staff. Great knowledge of vehicles. Dealt with both Ryan and Charles, both very experienced and made the buying of our vehicle stress free and never once tried to force a sale. They made sure the car was clean and checked thoroughly before we could collect. Great service all round.
March 6, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Hi Wayne, thank you for your kind words! We are thrilled that Ryan and Charles provided you with a stress-free buying experience and that our team made sure your vehicle was thoroughly checked before you drove off. We appreciate your business and hope to see you again soon!
Kind regards,
Sinclair Group.
Joe made the experience perfect!
Joe made the experience perfect!! From when I walked in to when I was driving away. Made it faultless and easy.
March 3, 2026
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for the wonderful review! We are delighted to hear that Joe provided you with a flawless and enjoyable experience. We strive to make every interaction with our customers as seamless and effortless as possible. We appreciate your support and hope to see you again soon!
Kind regards,
Sinclair Group.
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