As per usual, Mr Martin Brown performed first class service in completing an excellent handover, of my nearly new Skoda Enyaq. He completed a GAP and AutoProtect policies, and cancelled the current... See more
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Just collected my second car from this great dealership. Joe Kelly ,my sales exec is an absolute star and all round great guy. Apart from the great deal he worked out for me, nothing is too much t... See more
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Friendly sales team members and a warm welcome awaits you. If you see a fantastic deal and live a distance away don’t hesitate to get in touch with them, they will put you up in a hotel overnight whic... See more
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The salesperson was extremely helpful. He gave us an approximate date for delivery of the new car but it arrived earlier than anticipated which I was really pleased about. We arranged a time for hand... See more
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Company details
About Sinclair Group - Sinclair Skoda Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Gorseinon Road, SA4, Penllergaer, Wales, United Kingdom
- 01792 621710
4.8
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent helpful advisor in Adam
Excellent helpful advisor in Adam. I was kept up to date through the entire process.
March 9, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Emily,
Thank you for your 5-star review and positive feedback regarding your recent visit to Sinclair Škoda! We're delighted to hear that Adam provided excellent service and kept you informed throughout the process. Customer satisfaction is our top priority, and we’re glad your experience reflected that.
We appreciate your feedback and look forward to welcoming you back to our dealership again in the future!
Kind regards,
Sinclair Group
Very helpful and friendly experience
Very helpful and friendly experience. All staff friendly and knowledgeable. More like a family than car dealers.
Great Welsh cakes.
March 16, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello David,
Thank you for your 5-star review regarding your recent visit to Sinclair Škoda! We’re so pleased to hear that you enjoyed a friendly and welcoming experience with our team. We always hope to create a warm atmosphere for our customers, so your kind words are greatly appreciated. We’re especially pleased to hear you enjoyed the Welsh cakes!
Thank you for taking the time to leave your feedback, we look forward to seeing you again in the future. We’ll make sure there’s more Welsh cakes and a cuppa waiting!
Kind regards,
Sinclair Group
The salesman Rob
The salesman was Rob. He made the morning so relaxing, and no pressure to buy at any time . He gave us the opportunity to ask questions ,have time to think and talk , answer all the questions we threw at him , and had a joke with us and still no pressure. Please thank him from , both myself john and my wife Valerie. We only went in for mot and service on the other car .He has phoned us since to check everything is fine. And the service of the service staff ,excellent , as was the lady on the front desk , was back and forth making sure we had everything we wanted ,tea , coffee , snack you have a great team ,look after them.And please take time to thank Rob from the both of you us.Thank you for the patience Rob had with me ,I am def in both ears and he took the time with me .thanks.
March 13, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello John and Valerie,
Thank you so much for your 5-star review and kind words regarding your recent visit to Sinclair Škoda in Swansea.
We’re thrilled to hear that Rob and our team made your visit such a positive experience. Providing a relaxed and pressure-free environment is something we strive for, and we're delighted that Rob took the time to answer all your questions, share a few laughs and ensure you felt comfortable throughout the process.
We’ll be sure to pass along your kind words to everyone, especially Rob!
We thank you for your review and look forward to welcoming you back to Sinclair Škoda again in the future. If you ever need anything, don’t hesitate to get in touch!
Kind regards,
Sinclair Group
Excellent Sinclairs.
Bought a number of cars from Sinclair. As ever the service was great. Friendly efficient and helpful. Excellent communication from Ryan Smith who was wonderfull once again.
Would recommend heartily.
March 12, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Rhodri,
Thank you for your 5-star review and positive feedback regarding your recent experience at Sinclair Škoda.
We're delighted to read you are a returning Sinclair Group customer, and that Ryan and the team once again provided you with a friendly, efficient and helpful service.
Thank you for your recommendation, we do appreciate it. If there's anything we can assist with throughout your ownership, please do let us know and we will be happy to help.
We wish you all the best as you enjoy your new Škoda car!
Kind regards,
Sinclair Group
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your 5-star review and positive feedback regarding your recent visit to Sinclair Škoda in Swansea.
We're so pleased to read how you enjoyed a friendly and informative service throughout your time spent with our team.
Many thanks again for your review, we do appreciate it!
Kind regards,
Sinclair Group
Great customer experience
Excellent experience in terms of customer service, the deal on offer in February and the improvements made to the Fabia since I last bought a new one three years ago.
The Salesperson Robert Cooze was very patient, friendly and helpful which made the experience so enjoyable for me.
March 9, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Rob,
Thank you for your 5-star review and positive feedback regarding your recent order with Sinclair Škoda.
We're so pleased to read how you enjoyed an excellent experience throughout and that Robert in the team provided a patient, friendly and helpful service. We'll be sure to pass on your feedback so Robert is recognised for his great work!
We wish you many happy years of motoring in your new Škoda Fabia car. If there is anything we can help with throughout your ownership, please do keep in touch with Robert and the wider team. We'd be happy to help however we can.
Kind regards,
Sinclair Group
Reply from Sinclair Group - Sinclair Skoda Swansea
Hello Gregory,
Thank you for your 5-star review and positive feedback regarding your recent order with Sinclair Škoda. We're delighted to read that you enjoyed a friendly and helpful service, and that you were provided with a great deal in your purchase of a Škoda car.
We wish you many happy years of motoring in your new Škoda! If there is anything we can assist with throughout your ownership, please do let us know and we'll be happy to help.
Kind regards,
Sinclair Group
Nothing is to much trouble from this…
Nothing is to much trouble from this dealer, I have used this dealer many times, and although there is a closer dealer ship to my home address, Sinclair Skoda Swansea are by far the best.
March 3, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Martin for your 5-star review following your recent visit to Sinclair Škoda. We're so pleased to read that you enjoy such a great service from our team that you are willing to travel past more local dealerships in order to visit us in Swansea!
Thank you again for your score and recommendation, we look forward to welcoming you back to our Sinclair Škoda showroom again soon.
Kind regards,
Sinclair Group
Great service from start to finish
Great service from start to finish, I had the pleasure in dealing with martin brown at Sinclair skoda, was professional, helpful and went the extra mile for my wife and myself, will definitely be a returning customer.
February 21, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Robert for your 5* rating and positive review following your recent purchase at Sinclair Škoda in Swansea.
We're so pleased to read that Martin went over and above to provide yourself and your wife with a great service that was professional and helpful.
Thank you for sharing your experience, we look forward to welcoming you both back to our Sinclair Škoda dealership again in the future!
Kind regards,
Sinclair Group
Helpful, Friendly and Expedient
Dealt with Robert.C throughout the full purchase of an approved used vehicle. Polite, friendly and transparent through the full process. I enquired to view, test and purchase on very short notice and he did everything to make it happen with minimal fuss.
Fantastic service all around and would highly recommend Sinclair Swansea.
February 22, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Daniel for your 5* review and positive feedback regarding your recent visit to Sinclair Škoda Swansea.
We're delighted to read that Robert provided you with a fantastic experience as you considered our Approved Used range. Thank you for your recommendation, we wish you many happy years of motoring in your new Škoda car!
Kind regards,
Sinclair Group
Made totally at ease by the sales…
Made totally at ease by the sales advisor excellent stock of vehicles and a well presented show room
February 16, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Margaret for your 5* review regarding your recent purchase at Sinclair Škoda Swansea. We're delighted to read that you found the sales team to provide a welcoming service, and that you found the showroom to be well presented with an excellent range of vehicles to view. Thank you again for your positive feedback, from all of us here at Sinclair Group
Friendly and knowledgable salesman
Friendly and knowledgable salesman. Easy purchasing process. Very satisfied all round.
February 6, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Allan for your 5* review and positive feedback regarding your recent purchase at Sinclair Škoda in Swansea. We're so pleased to read that you found our team to offer a friendly and knowledgeable service, and that the overall purchasing process was an easy one. We wish you many years of happy motoring in your new Škoda! Many thanks from Sinclair Group
Skoda Purchase
easy and simple process. affordable. Everything that was asked was explained well
February 7, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Luke for your 5* review and feedback regarding your recent purchase with Sinclair Škoda in Swansea. We're delighted to read that you found the process to be an easy and simple one, and that the team provided informative and helpful answers to your questions. We wish you many years of happy driving in your brand new Škoda! Many thanks from Sinclair Group
Fantastic service from start to finish
Fantastic service from start to finish. Charles who we dealt with in branch was absolutely brilliant. So helpful, informative and friendly. A 5 🌟 experience and we will definitely return when we need another car in future.
February 2, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Sarah for your 5* review and sharing your recent experience at Sinclair Škoda Swansea! We're thrilled to hear that Charles provided a brilliant service that was helpful, informative and friendly. We look forward to welcoming you back when you're ready for your next car! Many thanks from all the team here at Sinclair Škoda
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Isaac for your 5* review and positive feedback. We're delighted to read that you enjoyed a great experience with our team at Sinclair Škoda in Swansea, and that you are loving your new Škoda car! We wish you many years of happy motoring ahead. From all of us here at Sinclair Škoda
Professional car sales company
Prompt response by Rob. Detailed written information and an availability of test drives. Many thanks.
January 26, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your 5* review and positive feedback regarding your recent experience at Sinclair Škoda Swansea. We're glad to hear that Rob provided a prompt and helpful service. We'll make sure to pass this feedback on to Rob and the wider team. Many thanks from Sinclair Škoda
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you for your 5 star review Matthew! We're delighted to read that you enjoyed an outstanding service when dealing with Martin at our Sinclair Škoda showroom.
Congratulations on your new car, and if there’s anything we can assist with in the future, please don’t hesitate to reach out. Many thanks from Sinclair Škoda Swansea
Easy to deal with
Easy to deal with, kept informed throughout the process. All staff we dealt with were very helpful.
January 1, 2025
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Jillian for your 5 star review and taking the time to share your positive experience. We’re so pleased to hear that your experience with Sinclair Škoda was an enjoyable, informative and smooth process every step of the way.
If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back to Sinclair Škoda Swansea in the future!
Adam
Adam and Ryan and all the team were fantastic as always nothing was to much h trouble from start to finish we ahd a great deal with extras and adam put a nice touch in on delivery by giving us chocolates
December 23, 2024
Reply from Sinclair Group - Sinclair Skoda Swansea
Thank you Gavin for your 5 star review following your recent experience at Sinclair Škoda. We’re thrilled to hear that Adam, Ryan and the wider team provided you with fantastic service throughout - and that Adam’s thoughtful gesture of a chocolate gift was the perfect finishing touch!
We truly appreciate your review. If there’s anything more we can do for you, please don’t hesitate to get in touch. We look forward to seeing you again in the future and hope you enjoy every mile in your new car!
Many thanks, Sinclair Škoda Swansea
Great Service
Great Service
Received exceptional service from Martin Brown in Sales. Could not have been more helpful.
December 22, 2024
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