Outstanding Customer Service from Naveed Javed in VW Bridgend Sinclair! This was my first time to purchase a car! and from start to finish he made the whole process smooth, enjoyable and hasstle free.... See more
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Well treated, made to feel that although we weren't spending £50k on a new car, our custom was valued. There was no pressure to buy the decision was ours. The salesman was down to earth, honest, infor... See more
Company replied
From the first time we entered the Bridgend showroom, we were greeted by staff who were very helpful, understanding and knowledgeable of our requirements. Our sales consultant took the time to explain... See more
Company replied
We had such a lovely experience buying a new car (new to us) at Sinclair VW Bridgend. Nick and Ceri who we dealt with were so lovely, knowledgeable and welcoming and made the whole process an absolute... See more
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Company details
About Sinclair Group - Sinclair Volkswagen Bridgend
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Tremains Road, CF31 1TZ, Bridgend, Wales, United Kingdom
- 01656 664241
4.8
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
The whole sales and handover experience…
The whole sales and handover experience was amazing thanks to Gavin Sophie and colleagues
Thanks much appreciated
May 13, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Hi Jacqueline, we're so glad you enjoyed the level of service here at Sinclair. We'll make sure Gavin and Sophie get the recognition they deserve. Please don't hesitate to reach out if there's anything else we can do for you. Many thanks, Sinclair Group
Approachable friendly and welcoming…
Approachable friendly and welcoming staff and service every time I visit
Always there to help with small things never had any issues ever with Bridgend Staff
April 29, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Hi Navin, we are delighted to hear that you were happy with the level of service you have received at Bridgend. Please don't hesitate to contact us if you have any further questions. Many thanks, Sinclair Group
Everyone who assisted me was very…
Everyone who assisted me was very professional and knowledgeable and listened to the requirements I had for my new car. The whole process has been very smooth and everyone has been very helpful including Nav, Sophie and Ceri. Thanks all!
April 22, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the lovely comments and 5-stars - we hope you enjoy your new vehicle!
Kind regards,
Sinclair Group.
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thanks for the 5-stars, Mike!
Kind regards,
Sinclair Group.
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you, Michelle - great to see your experience was worthy of 5-stars!
Kind regards,
Sinclair Group.
Sales process was excellent
Sales process was excellent, particularly Dan who helped greatly in getting the process done so quickly.
April 18, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you, Alexander - Dan will be delighted!
Kind regards,
Sinclair Group.
The staff were all pleasant and it was…
The staff were all pleasant and it was a good experience buying a car from Sinclair vw bridgend
April 11, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you, Bev - we hope you enjoy your new vehicle!
Kind regards,
Sinclair Group.
All the sales and associated staff were professional
All the sales and associated staff were great , Gareth, Gavin , Sophie and Wendy and reception. A very professional group.
April 17, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the 5-stars and lovely comments!
Kind regards,
Sinclair Group.
Brilliant service
Brilliant service, very friendly and informative and not pushy. Handover of the new car is really helpful and adds a personal touch.
Special Thankyou to Nick and Cery
April 17, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for your 5-star review - it's great to see you enjoyed your experience with our Bridgend team, especially with Nick and Cery. We look forward to seeing you again in the future.
Kind regards,
Sinclair Group.
Staff
All the people we meet at Sinclair were most professional. The Company has a real family atmosphere, All our questions were dealt with,
April 14, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thanks Richard, great to see your experience in Bridgend was worth 5-stars! We look forward to welcoming you again in the future.
Kind regards,
Sinclair Group.
Great service
Great service. Well informed and (presumably) well trained staff. Positive attitude.
March 16, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the 5 stars and kind words - we look forward to welcoming you back to Bridgend Volkswagen again in the future.
Kind regards,
Sinclair Group
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you Gail - lovely to see you enjoyed your experience with our Volkswagen Bridgend team!
Kind regards,
Sinclair Group
The friendly and professional approach…
The friendly and professional approach of all the staff I met.
March 15, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Hi MJG, thank you for your great feedback - we look forward to welcoming you back to our Bridgend business in the future.
Kind regards,
Sinclair Group
VW Sinclair
From the moment we walked into the showroom we were met with friendly reassuring staff. The salesman , the hand over team were knowledgeable and helpful.
March 13, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for the great feedback, Vivian!
Kind regards,
Sinclair Group
Very friendly and knowledgeable people
Everyone was polite and helpful and made sure we felt welcome and not pressured. It was also a swift and easy process. We were offered drinks and even a little cake which was welcomed as we had driven a long way.
February 29, 2024
Reply from Sinclair Group - Sinclair Volkswagen Bridgend
Thank you for your kind words, Diane!
Kind regards,
Sinclair Group
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