On arrival at the showroom we were pleasantly greeted by Jared .We discussed what we were looking for, he couldn’t have been more helpful. We then test drove a vehicle. Having owned VW cars previousl... See more
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Location
Switch locationDan-Y-Bryn Road, SA13 1AL Port Talbot, GB
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Had another wonderful car buying experience with Sinclair VW Port Talbot. No request was too much trouble and everything was dealt with professionally and efficiently. The showroom was spotless. As we... See more
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Danielle at the Port Talbot branch was absolutely brilliant from start to finish. We were lucky to be able to get a car that was in stock, a higher spec than we initially wanted, and brand new rathe... See more
Company replied
VW Sinclair Port Talbot is absolutely second to none. I have had the best experience whilst purchasing my new arteon here. Kelly was just exemplary from the start, all the way through to the end. She... See more
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Company details
About Sinclair Group - Sinclair Volkswagen Port Talbot
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Dan-Y-Bryn Road, SA13 1AL, Port Talbot, United Kingdom
4.8
Excellent
175 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Another excellent experience at Sinclair Port Talbot
Had another wonderful car buying experience with Sinclair VW Port Talbot. No request was too much trouble and everything was dealt with professionally and efficiently. The showroom was spotless. As we have come to expect, the staff are down to earth and very friendly. We were always asked if we would like a refreshment every time we called in. We would especially like to thank our salesman, Nick. He made the whole experience stress free and a excellent experience. We have been buying cars here for over twenty years and cannot recommend Sinclair Port Talbot enough.
March 5, 2026
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you so much for the glowing review! We're glad to hear that our staff and showroom met your expectations. We strive to make car buying stress-free and enjoyable for our customers. We truly appreciate your loyalty and look forward to many more years of serving you at Sinclair VW Port Talbot. Thank you again, and see you soon!
Kind regards,
Sinclair Group.
Sinclair Port Talbot always treat you…
Sinclair Port Talbot always treat you as a valued customer.
March 3, 2026
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for your kind words! At Sinclair Port Talbot, we pride ourselves on providing top-notch service to all our valued customers. It's great to hear that we met your expectations. See you again soon!
Kind regards,
Sinclair Group.
Very smooth handover of car and part…
Very smooth handover of car and part exchange of my old car CJ and NIck both dealt with me on a professional manner and we are very happy with our new car
February 22, 2026
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for trusting us with your car purchase and trade-in. We are thrilled to hear that you had a smooth and professional experience with CJ and Nick. Enjoy your new car!
Kind regards,
Sinclair Group.
Professional & Knowledgeable Sinclair Volkswagen (Port Talbot)
Extremely helpful and professional staff with special thanks to Nick Williams who guided me through the process of purchasing a used VW. Nick was extremely patient in answering all my questions. From my experience I can highly recommend the Sinclair Volkswagen Port Talbot dealership.
February 2, 2026
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for choosing Sinclair Volkswagen Port Talbot! We're thrilled to hear that our staff, especially Nick Williams, exceeded your expectations and made your purchase experience a smooth one. We appreciate your recommendation and look forward to working with you again in the future.
Many thanks,
Sinclair Volkswagen.
Very friendly staff excellent service…
Very friendly staff excellent service and explained everything
January 11, 2026
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for the lovely review! Our team takes great pride in providing exceptional service and ensuring our customers feel informed. Looking forward to welcoming you back again soon!
Many thanks,
Sinclair Volkswagen.
New ID3 Purchase
Just purchased a new ID3 from Sinclair Port Talbot. The purchase process, from initial contact with Jared through to collection of the car, was handled in a very professional, but personal manner with all aspects of the purchase explained etc.
This is my 2nd car from the Sinclair group and can recommend them.
A very happy customer.
December 31, 2025
Unprompted review
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for choosing Sinclair Port Talbot for your new ID3! We are thrilled to hear that our team, especially Jared, provided you with a professional and personalised experience. We truly appreciate your recommendation and are happy to have you as a returning customer. Enjoy your new car!
Many thanks,
Sinclair Volkswagen.
Amazing service from Kelly
Amazing service from Kelly. Nothing was too big or too small. Very knowledgable and made the whole experience so easy.
Very friendly and welcoming and wonderful with our son.
Made us feel at ease on the test drive and aftercare was brilliant.
December 29, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Kelly. Our team strives to provide exceptional service to all of our customers, big or small, and we're glad to hear that Kelly made the whole process easy and enjoyable for you and your family. We value your satisfaction and look forward to continuing to provide top-notch aftercare for you and your vehicle.
Many thanks,
Sinclair Volkswagen.
Danielle is an exceptional Sales…
Danielle is an exceptional Sales Executive and was so helpful throughout the process. Can safely say I will be staying with VW for a long time after the service I have got.
December 2, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for your kind words! We are thrilled to hear that Danielle provided such exceptional service and that you plan on staying with us for the long haul. We look forward to continuing to provide you with top-notch service for years to come.
Many thanks,
Sinclair Volkswagen.
Excellent service
Really helpful and friendly service. Kelly was a star and found the perfect car for me.
November 24, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you so much for your kind words! We are thrilled to hear that our team, especially Kelly, was able to provide top-notch service and find the perfect car for you. We appreciate your support and look forward to seeing you again. 🚘
Kind regards,
Sinclair Volkswagen.
Friendly and professional.
I dealt with Justin from my first enquiry, he went above and beyond to facilitate my purchase of the car with a very friendly and professional manner. He went the extra mile as I wanted the car quickly due to personal circumstances and made sure everything was put in place for me to collect as soon as possible. All the staff were friendly when I arrived and made me feel very comfortable.
November 27, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
We are delighted to hear about your positive experience with Justin and our team! Providing exceptional service to our customers is our top priority, and we are happy to have gone the extra mile for you. Thank you for choosing our business, and we hope you enjoy your new car!
Many thanks,
Sinclair Group.
Danielle at Port Talbot was absolutely…
Danielle at Port Talbot was absolutely fantastic! Made the whole experience amazing from start to finish. Responded to emails quickly, sent videos and made the 4 hour drive to pick up my new car worth it! She’s an absolute star and a credit to your team!
November 1, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you so much for sharing your experience, we are thrilled to hear that Danielle at Port Talbot provided you with exceptional service. We are lucky to have her on our team and we will make sure she receives your kind words. Enjoy your new car!
Many thanks,
Sinclair Volkswagen.
Top class customer service
Kelly from VW port talbot was very professional, friendly, helpful and gave top class customer service. Supported me through the process of upgrading my car.
October 29, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for your kind words, we are so happy to hear about your positive experience at our dealership! Our team strives to provide top-notch customer service and we are delighted to have Kelly as part of it. It was a pleasure serving you and we hope you enjoy your new car!
Many thanks,
Sinclair Volkswagen CV.
Brilliant
Very professional polite and nothing was to much trouble for them that included staff that was not involved with the sale of the car. I would recommend any of my family and friends to purchase a car from them in the future . I would like to give a big thank you to Justin who i dealt with the sale throughout he was fantastic.
October 26, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you so much for your kind words and recommendation! We strive to provide the best possible customer service and we're thrilled to hear that Justin exceeded your expectations. We would be honored to have your family and friends as our customers in the future. Thank you for choosing us for your car purchase!
Many thanks, Sinclair Volkswagen.
VW Port Talbot
Friendly sales team everything was straight forward went to have a look and ended up with a new car
October 23, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for your feedback! We are so thrilled to hear that our sales team was able to make your car buying experience stress-free and enjoyable. We hope you love your new car and thank you for choosing us!
Many thanks, Sinclair Volkswagen.
The purchase of a car was a…
The purchase of a car was a verybpleasant experience, enhanced by good, caring, informative and helpful service. As a customer, I felt valued.
October 17, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for the kind words! It was our pleasure to provide you with exceptional service and make your car buying experience a positive one. Your satisfaction is our top priority.
Many thanks, Sinclair Volkswagen
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for the kind words about our team! We pride ourselves on providing quick and friendly service to all of our customers. We're happy to know we've met your expectations. Come back and see us again soon!
Many thanks, Sinclair Volkswagen.
I have been going to this garage for 30…
I have been going to this garage for 30 years to get my VW cars even though I live 11 miles away and could go to a closer Sinclair garage. This says it all and it’s down to customer service I receive from all aspects of the garage.
October 2, 2025
The salesperson ( Jared ) was superb.He…
The salesperson ( Jared ) was superb.He listened to my questions,gave me answers.His knowledge was first class.He put me at ease went through the car and went out for a trial run.Excellant service from start to finish.Would not hesitate to recommend.
September 7, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you so much for your kind words! We're thrilled to hear that Jared provided excellent service during your car buying experience. We take pride in our knowledgeable and attentive sales team, and we're delighted that they were able to put you at ease and make sure you had all the information you needed. Thank you for choosing us and recommending us to others!
Many thanks, Sinclair Volkswagen
Excellent service
Excellent service. New car met our requirements and handed over in a professional manner by knowledgable staff.
September 20, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
We are thrilled to hear that you had an excellent experience with our service and that your new car met all of your requirements. Thank you for choosing our knowledgeable staff for your vehicle purchase!
Many thanks, Sinclair Volkswagen
Brilliant service
September 18, 2025
Reply from Sinclair Group - Sinclair Volkswagen Port Talbot
Thank you for your kind words! We're thrilled to hear that our service was brilliant and hope to continue exceeding your expectations in the future.
Many thanks,
Sinclair Volkswagen.
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