The process from seeing our car to driving it out of the garage was faultless,this was down to Leon who was amazing, he made it so easy From the start really happy with our new purchase.

Wanted a new car so went to the port talbot branch definitely went to the right place,Jared looked after me very helpful friendly manner, made me feel at ease and not pushy had numerous calls after the sale making sure i was happy making my overall experience great 👍

I recently purchased a Polo Life from Volkswagen Port Talbot. Nick Williams, who dealt with the sale throughout, worked hard to secure the car I was looking for and at the right price. He could not have been more helpful. The staff at the garage when I went to collect could not have been nicer either. A really 5* service. I’m a return customer which speaks volumes in itself.

I had to change my trusty old Freelander that I’d had for the last 15 years. Sinclair Port Talbot branch was recommended by a family member so we went there one Sunday afternoon, the staff there were superb and the customers service was second to none. Mainly dealt with Gareth and Danielle, but everyone there were so friendly it honestly felt we were in somebody’s front room. We tried a few vehicles and Danielle found exactly what we were looking for and within a couple of weeks we were driving of the forecourt in our Tiguan. As you can tell from above I don’t change cars often but the experience at the Port Talbot branch was brilliant and painless, and I would highly recommend them. They are also very knowledgeable about fine watches and good whiskey too, so you the conversation isn’t all car related . 👍🏻

Received a great service from VW Port Talbot!

Nick was amazing, really really helpful. Always had time to answer any queries, honest, and patient. Very grateful for all his help.

The customer service was first class in terms of communication, helpfulness, clarity of information and friendly sales people.

Leon was amazing he kept searching until he found us what we wanted and then took the time to explain all the functions on the new car totally recommend him. He also makes a lovely coffee

The knowledge of the sales executive when discussing the car I was interested in was first class, with no pressure applied to make a decision. Being happy to give us two test drives to confirm our choice was key to our decision, and on collection day everything was ready as promised, with all paperwork done in a very efficient manner.
The car had been prepared to a very high standard, and the handover covered everything I needed to know in a detailed but simple manner. All in all an experience that I can only describe as excellent.

Every member of the staff work together as a great happy friendly team.

Very good service, Nick Williams was very helpful and has excellent communication skills. He takes the time to discuss everything with you. My first volkswagen purchase which was superb.