Swansea Audi, a dealership that competes on price whilst maintaining a very high customer experience. This purchase is one of many previous Audi vehicles. I have personally dealt with Alistair the A... See more
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Courteous and professional, even though I hadn't booked an appointment, Ffion at Sinclair audi, made me feel welcome. Found time to show me some cars until her appointment arrived, as it happens she... See more
Due to pick up our new family car this afternoon and we can’t wait. The whole process and experience has been absolutely fantastic. Tim looked after us from the very beginning, his professionalism, an... See more
This is my 4th car through Sinclair Swansea Audi. They give excellent service. The staff are always extremely helpful from sales and service along with reception. The customer service is 5 star every... See more
Company details
About Sinclair Group - Swansea Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Langdon Road, SA1 8QY, Swansea, United Kingdom
- 01792 306600
4.7
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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Excellent service from a Quality car…
Excellent service from a Quality car dealer
Made the experience of buying a nearly new car very easy.
Thanks To Ian Staddon and the team for finding me a fantastic A3 sportsback.
March 26, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We're thrilled to hear that Ian and the team made your car-buying experience so seamless. Enjoy your new A3 Sportback, and we look forward to assisting you again in the future.
A3 black edition
From start to finish the experience at Swansea Audi was first class nothing was to much trouble from test driver to picking up the car was a great experience Saun the sales man was very helpful in every way go to Swansea Audi for a 5Star experience for your next car
March 25, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your excellent feedback! We’re so glad to hear that your experience with Shaun and the team at Swansea Audi was seamless from start to finish. We truly appreciate your recommendation and look forward to assisting you again in the future.
Excellent service and great support…
Excellent service and great support from Tim. I was kept updated and informed at all stages. Handover also excellent.
March 24, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your positive feedback! We're thrilled to hear that Tim provided excellent support and kept you informed throughout the process. We're glad the handover met your expectations, and we appreciate your kind words.
We recently purchased two cars from…
We recently purchased two cars from Swansea branch. Really good experience Alistar was great to deal with and kept us informed throughout the process and after we collected the cars with support. Will always use Sinclair group.
March 9, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your fantastic feedback! We’re thrilled to hear that Alistar provided great support throughout the process and after the collection of your cars. We truly appreciate your continued trust in Sinclair Audi and look forward to assisting you again in the future.
Very knowledgeable salesman (Simon…
Very knowledgeable salesman (Simon Price).
Disappointed with car valet.
March 19, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback. We're pleased to hear that Simon provided knowledgeable service. We’re sorry to hear about your disappointment with the car valet and will make sure to address this with the team. We appreciate your input and hope to improve your experience in the future.
Excellent customer service from Tim
Excellent customer service from Tim, from Swansea Audi
March 16, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback! We're glad to hear that Tim provided excellent customer service. We truly appreciate your kind words and look forward to assisting you again in the future.
Excellent experience
Excellent experience. Ffion was wonderful, very easy to deal with, excellent interpersonal skills and made us feel valued as customers. Very happy with our new car.
March 9, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your great feedback! We're thrilled to hear that Ffion provided excellent service and made you feel valued throughout your experience. We’re glad you're happy with your new car and appreciate your kind words.
Excellent customer service from start…
Excellent customer service from start to finish and a bit after. Can’t fault the sales executives for all their help and information during the ordering and buying process.
March 14, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your kind feedback! We’re delighted to hear that our sales team provided excellent service throughout the entire process. We appreciate your trust in us and look forward to assisting you again in the future.
Reply from Sinclair Group - Swansea Audi
Thank you for your continued trust and positive feedback! We’re thrilled to hear that you received outstanding service once again. It’s always a pleasure to assist you, and we look forward to providing the same excellent service in the future.
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback! We're glad to hear that Simon provided friendly service. We appreciate your kind words and hope to assist you again in the future.
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We're glad you had a great experience and appreciate your support.
Everyone in Sinclair could not do…
Everyone in Sinclair could not do enough for us they were absolutely brilliant right through till we picked it up I would definitely recommend you to buy a car from them
March 2, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your wonderful review! We're so pleased to hear that our team made your experience exceptional—enjoy your new car, and we truly appreciate your recommendation!
I've always had a good experience at…
I've always had a good experience at audi swansea, from buying cars to booking in for services they honestly can't do enough for you. From little things like offering you a coffee while you wait to going above and beyond to make sure what you want you get!! Can't recommend them enough
February 15, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your amazing review! We're so happy to hear that you've had great experiences with us, and we truly appreciate your recommendation!
Kieran was great from the start
Kieran was great from the start. Helpful and honest. Did not pressure us on anything. Made everything so easy From Michelle Jeffries
February 15, 2025
Reply from Sinclair Group - Swansea Audi
Thank you, Michelle! We're delighted to hear that Kieran made your experience so smooth and stress-free—he'll be pleased to know your kind words!
Thanks to Ian… made the the process…
Thanks to Ian… made the the process hassle free at every step!
Very happy with the overall experience.
February 12, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We're thrilled to hear that Ian made the process hassle-free for you. We appreciate your feedback and are glad you had a great experience. If you ever need anything in the future, don’t hesitate to reach out!
Great customer service throughout
January 30, 2025
Reply from Sinclair Group - Swansea Audi
Thank you! We're pleased you had a great experience with us. We hope to see you again soon at Sinclair Audi Swansea.
Excellent quality and service
Extremely happy with both my wife’s and my cars. The whole process and service of the representative was excellent. Fantastic quality
January 13, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your fantastic feedback! We’re so pleased to hear that both you and your wife are happy with your cars. It’s great to know that the service met your expectations. We appreciate your support and hope you continue to enjoy your vehicles!
Great customer service and support
Great customer service and support, the Audi dealership at Swansea made me feel looked after, before and after sales. Kiran was a treat to connect with. Overall, very happy with the product and service.
January 12, 2025
Reply from Sinclair Group - Swansea Audi
Thank you for your kind review! We’re so glad to hear you felt well taken care of throughout your experience. Kieran will be pleased to know you enjoyed working with him. We appreciate your feedback and hope you enjoy your new Audi!
New car purchase 2025
Not my first time dealing with Swansea Audi, all the staff are professional, courteous and know their product so why go anywhere else.
January 17, 2025
Unprompted review
Reply from Sinclair Group - Swansea Audi
Thank you for your continued trust in us! We're so glad to hear that our team’s professionalism and expertise keep you coming back. We truly appreciate your loyalty and look forward to serving you again in the future!
Sam sales executive @ Audi Fabian Way
Sam sales executive @ Audi Fabian Way . Amazing very helpful keen to help and tell you all about the car . Very customer focused :)
Kye & Dan
December 27, 2024
Unprompted review
Reply from Sinclair Group - Swansea Audi
Thank you, Kye & Dan! We're thrilled to hear that Sam provided such a helpful and customer-focused experience at Swansea Audi. We’ll be sure to pass along your kind words! Enjoy your new car, and let us know if we can assist you in the future.
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