Swansea Audi, a dealership that competes on price whilst maintaining a very high customer experience. This purchase is one of many previous Audi vehicles. I have personally dealt with Alistair the A... See more
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Courteous and professional, even though I hadn't booked an appointment, Ffion at Sinclair audi, made me feel welcome. Found time to show me some cars until her appointment arrived, as it happens she... See more
Due to pick up our new family car this afternoon and we can’t wait. The whole process and experience has been absolutely fantastic. Tim looked after us from the very beginning, his professionalism, an... See more
This is my 4th car through Sinclair Swansea Audi. They give excellent service. The staff are always extremely helpful from sales and service along with reception. The customer service is 5 star every... See more
Company details
About Sinclair Group - Swansea Audi
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Langdon Road, SA1 8QY, Swansea, United Kingdom
- 01792 306600
4.7
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Excellent management and staff can’t…
Excellent management and staff can’t fault them in any way
December 21, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your wonderful feedback! We're delighted to hear that you had such a great experience with our management and staff. We truly appreciate your support and look forward to assisting you again in the future!
Great sales service from Ffion Gowling
Great sales service from Ffion Gowling, who offered to come in on her day off to enable me to test drive the car. This wasn’t necessary in the end, but Ffion did come in on her Christmas break to complete some admin associated with the sale. Also, a big thank you to the chap who delivered my car and took my car back to Swansea.
December 17, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We’re so pleased to hear Ffion went the extra mile to support you—and even during her Christmas break! We’ll be sure to pass along your thanks to her and the team. Enjoy your new car, and we hope to see you again in the future!
Purchase of new etron Q4
Excellent customer service from the Swansea Audi outlet. Ian Stadden was excellent in explaining everything to me.
December 21, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for the great feedback! We're glad to hear you had such a positive experience with Ian and the team at Swansea Audi. We'll be sure to pass on your kind words!
My experience was amazing
My experience was amazing, fabulous customer service from Chris who is a real gentleman. Diolch Chris 😊
November 5, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words. We’re delighted to hear Chris looked after you so well — we’ll be sure to share your lovely feedback with him.
Bought a new car from the Swansea…
Bought a new car from the Swansea dealership. Sam was amazing, very helpful and found me a car that I love!! Very helpful throughout the whole process.
December 14, 2024
Reply from Sinclair Group - Swansea Audi
Thank you so much for your kind words! We're thrilled to hear that you had a great experience at our Swansea dealership. Sam will be delighted to know that he could assist you in finding a car you love. Enjoy your new car, and don't hesitate to reach out if you need anything in the future. Safe travels!
Amazing experience at Audi Swansea
Took out my first pcp option on a new Audi Q2. Had amazing service at Audi, all options explained clearly, Sam took time to work out my best options. Had lovely coffee and biscuits while we went through everything and I had the car five days later. Blown away by the car, I love it! Thank you
December 7, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for sharing your fantastic experience! We're delighted to hear that your first PCP option on the new Audi Q2 went smoothly and that you received amazing service. Sam will be pleased to know he could assist you in finding the best options. Enjoy your new Audi Q2, and feel free to stop by for more coffee and biscuits anytime. Happy driving!
Pleasant Part-Exchange
Pleasant Part-Exchange. Having been very pleased with Audi Swansea servicing, in the past, can say recent experience with Sales also very good: thanks to Chris Clarke for making the part-exchange straightforward and professional.
November 22, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We're glad to hear that your part-exchange experience at Audi Swansea was straightforward and professional. Chris Clarke will be happy to know he could assist you. We appreciate your continued trust in our service and sales teams. Enjoy your new car, and we look forward to serving you again in the future!
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback! We're pleased to hear that our sales team could provide you with the information you needed. If you have any more questions or need further assistance, don't hesitate to reach out.
This is my 3rd Audi from this…
This is my 3rd Audi from this dealership and I would not go anywhere else. They make you feel so looked after. From the receptionist Tanya offering you coffee to the salesman Chris arranging my car. Nothing is too much trouble.
November 29, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your continued loyalty and kind words! We're thrilled to hear that your experiences with us have been consistently positive. Tanya and Chris will be delighted to know they made you feel well looked after. We appreciate your trust in us and look forward to serving you again in the future. Enjoy your new Audi!
Reply from Sinclair Group - Swansea Audi
Thank you for your feedback! We're delighted to hear that you found all aspects of our service to be first class. If you need any further assistance, please don't hesitate to reach out. Enjoy your new car!
Ffion was incredibly helpful
Ffion was incredibly helpful. She maintained a professional yet approachable demeanour, dealt knowledgeably with any queries, and made the process an absolute pleasure. Thank you!
November 17, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We're so glad to hear that Ffion provided you with such helpful and professional service. She will be thrilled to know she made your experience enjoyable. If you need any further assistance, feel free to reach out. Enjoy your new car!
The customer service was brilliant
The customer service was brilliant, Swansea Audi were incredibly helpful from start to finish. The effort they made with the presentation on the car when I picked it up ... I was blown away. Cant thank them enough.
November 11, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for the fantastic review! We're thrilled to hear Swansea Audi's customer service impressed you. Enjoy your new car, and we look forward to serving you again!
Just perfect
My experience at Swansea Audi was perfect. I went there to purchase a used Q3 but left with a brand new Audi Q5 . The sales executive Saun Coleman could not have been more helpful. He always called me back as promised very impressive. On the day I collected my new car he took all the time I needed to understand the operation of the vehicle.
I am delighted thank you Swansea Audi.
November 2, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for the excellent review! We're thrilled to hear Shaun provided such helpful service and that you're delighted with your new Audi Q5. Enjoy your new car, and thank you for choosing Sinclair, Swansea Audi!
great service buying my carnot pushy…
great service buying my carnot pushy but they did ask the right question, good salesman
October 17, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your review! We're glad to hear you had a great car-buying experience with our team. Enjoy your new car!
Brilliant experience from start to…
Brilliant experience from start to finish - the team and Jonathan couldn’t have done any more.
November 1, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for the great review! We're so glad to hear Jonathan and the team provided such a fantastic experience. Enjoy your new car!
I have been a customer at Swansea Audi…
I have been a customer at Swansea Audi over the past few years.
I have always found all staff to be extremely helpful but in particular I would like to mention Tim Pattison!
He has always been totally professional and helpful!
October 31, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for your continued trust in Swansea Audi! We're thrilled to hear Tim has provided you with such professional and helpful service. We look forward to seeing you again soon!
Buying my Q2The whole experience was excellent and…
The whole experience was excellent and hassle free. The staff were extremely friendly and helpful. Tim was brilliant and really made the experience for us.
October 30, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for the great review! We're thrilled to hear Tim made your experience excellent. We appreciate your kind words and look forward to assisting you again in the future!
Our Audi experience was excellent
Our Audi experience was excellent. The salesman-Alistair made the transfer of numberplate , insurance and the delivery of the car a first class experience.
October 24, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for the fantastic review! We're so glad Alistair made your experience seamless. Enjoy your new Audi, and we look forward to assisting you again!
Exellent service,nothing to much trouble
Great service,salesman Sam Jenkins veryhelpful knew everything you asked easy to talk to
October 25, 2024
Reply from Sinclair Group - Swansea Audi
Thank you for the positive feedback! We're glad Sam provided helpful and knowledgeable service. Enjoy your new car!
Reply from Sinclair Group - Swansea Audi
Thank you for your kind words! We're so glad to hear you had a great experience with our team. We appreciate your feedback!
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