I’ve recently bought a California from Sinclair group Swansea. The whole experience has been so positive. Kyle was patient and reassuring on my test drive and throughout the whole process. There was a... See more
Company replied
Location
Switch locationGorseinon Road, SA4 9GW Swansea, GB
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See what reviewers are saying
From start to finish steve Coleman from sinclair made my experience Purchasing a van simple and stress free steve found the perfect van for me and within the budget stated I wouldn't hesitate in rec... See more
Company replied
I had problems with my new VW T7 California and dealt with a Gentleman by the name of Rob James.It involved several visits to the Gorseinon Garage.Rob went above and beyond each time and they eventu... See more
Company replied
The salesman was extremely helpful. He went out of his way to explain and guide us through the process of buying a new VW Transporter. He ensured we had the best possible deal. Offering and arranging... See more
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Company details
About Sinclair Group - Volkswagen Van Centre Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Gorseinon Road, SA4 9GW, Swansea, United Kingdom
4.7
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Great service and communication…
Great service and communication throughout the purchase process. Joe was attentive from the initial reservation and carried this through to the completion of the sale.
August 21, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Thank you for your kind words! We strive to provide excellent service and communication every step of the way. It was a pleasure to have you as our customer and we appreciate your trust in us. We look forward to serving you again in the future.
Many thanks,
Sinclair Volkswagen.
Just bought a Ford Ranger from Sinclair…
Just bought a Ford Ranger from Sinclair van sales. The salesman Kyle Evans was outstanding couldn’t do enough for. Was very knowledgeable always polite and happy to help. Also very patient nothing was to much
July 18, 2025
Unprompted review
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Thank you for choosing Sinclair van sales and for your kind words about our salesman, Kyle Evans! We are thrilled to hear that he provided exceptional service and went above and beyond to assist you. We pride ourselves on our knowledgeable and courteous team members who are always willing to go the extra mile.
Many thanks,
Sinclair Volkswagen.
The service that I had from Kyle was excellent
The service that I had from Kyle was excellent. He was able to answer all my question and provide a lot of information about the vehicle I was interested in. He got back to me very quickly with a fair price for my vehicle. He organised the exchange and pick up of the new vehicle very quickly and made the whole process very easy. Thank you Kyle.
August 25, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Thank you for the kind review! We are thrilled to hear that Kyle provided you with excellent service and made your car buying experience easy. We take pride in providing exceptional customer service and we are happy to have exceeded your expectations. Congratulations on your new vehicle! We look forward to serving you again in the future.
Many thanks,
Sinclair Volkswagen.
Joshua was very helpful
Joshua was very helpful
To the point, easy to deal with, professional
August 23, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
We're thrilled to hear that Joshua provided you with excellent service! Our team takes pride in being efficient, friendly, and professional. Thank you for choosing us and we hope to see you again soon!
Many thanks,
Sinclair Volkswagen.
Kyle Evans
Kyle Evans , as our salesman, went above and beyond to assist in the purchase of our van.
Throughout the whole process, from first visit, to collection day, his knowledge and professionalism could not have been better, and would definitely recommend Sinclair Vans to anyone, many thanks
August 8, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Thank you so much for taking the time to leave this kind review, Kyle is an incredible member of our team and we're so glad he could provide you with a great experience. We appreciate your recommendation and hope you enjoy your new van!
Many thanks,
Sinclair Volkswagen.
Highly recommended!
I can’t rate my experience with Sinclair Swansea Van Centre and Kyle Evans highly enough. From our very first conversation about what I was looking for, right through to completing the final deal, the service was excellent. Communication was clear and consistent, and nothing was too much trouble—every question I had was answered promptly and thoroughly.
Considering I haven’t bought a vehicle in many years—and never from a dealer—this entire process was surprisingly smooth and completely stress-free. A truly professional and friendly experience from start to finish.
Highly recommended!
July 27, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Thank you so much for your kind words! We are thrilled to hear about your positive experience with Kyle Evans and our team at our Swansea Van Centre. We strive to provide excellent service to all of our customers, and we are glad that you found the process smooth and stress-free. We appreciate your recommendation and look forward to working with you again in the future!
Many thanks,
Sinclair Volkswagen.
Very knowledgeable and helpful
Very knowledgeable and helpful. We had full communication throughout the process of buying our camper van and I would highly recommend Josh and the team at Sinclair for such a big purchase.
July 25, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Thank you for your glowing review! Our team at Sinclair is dedicated to providing brilliant service and support during the buying process. We are thrilled that you had a positive experience purchasing your camper van and we greatly appreciate your recommendation. Happy travels!
Many thanks,
Sinclair Volkswagen.
Friendly professional and helpful…
Friendly professional and helpful handover was made much easier
July 30, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Thank you for your kind words! We strive to make our handovers as smooth and helpful as possible for our customers. We are glad to hear that you had a great experience with us. Thank you for choosing our business!
Many thanks,
Sinclair Volkswagen.
T7 California Ocean
A problem with the new van on handover day was disappointing but solved by the sales team, enabling our booked trip to go ahead. We were lent a van. A great service from Joe and Jake over and above what's expected.
Well done Sinclair van centre
July 13, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Glyn,
Thank you for your kind words. We're sorry to hear there was an issue on handover day, but we're pleased Joe and Jake were able to resolve it quickly for you. We’re delighted your trip could go ahead as planned and appreciate your recognition of the team’s efforts.
Kind regards,
Sinclair Group.
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Paul,
Thank you for your continued support and kind feedback. We’re glad you’re pleased with the deal and service you received – it’s always a pleasure to welcome you.
Kind regards,
Sinclair Group.
Great from start to pick
Great from start to pick
Keep in loop on van preparation
Thanks all
July 6, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Sean,
Thank you for your positive feedback! We're delighted to hear that you were kept informed throughout the preparation of your van.
Kind regards,
Sinclair Group
Very helpful
Purchased a van from these and can’t fault them. I travelled 200 miles to buy the van, so I wanted to know everything before committing to buy. I dealt with Kyle and he done everything he said he would do. He sent me numerous very detailed videos of the vehicle when I asked. When I got home, unfortunately the van did develop a fault, but I booked into my local VW branch and got it fixed. Kyle was very helpful in covering the small cost that I should have been charged. Credit to them. Thanks Kyle!
June 29, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi James,
Thank you for your great review and for travelling such a long distance to buy from us. We're pleased that Kyle provided you with excellent service and support throughout the process.
Kind regards,
Sinclair Group
Had a very good experience purchasing a…
Had a very good experience purchasing a car from here. Excellent service from Sam Eckett, he was very helpful, friendly and gave us very good advice and support. I highly recommend speaking to him and asking for advice.
Brilliant service, recommend highly purchasing a car from here.
June 21, 2025
Unprompted review
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Abbey,
Thank you for your kind recommendation. We're thrilled to hear that Sam provided you with friendly and helpful service throughout your purchase experience.
Kind regards,
Sinclair Group
Professional and transparent from start…
Professional and transparent from start to finish. Best buying experience I have had, great team of people going over and beyond to help, nothing to much trouble. Thank you so much to Jake, Jo and Josh.
May 24, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Ian,
We truly appreciate your review. It’s great to hear Jake, Jo and Josh made your experience so smooth and positive.
Kind regards, Sinclair Group
Super buying experience
Joe has been super helpful and supportive during the process of buying my vehicle. There was no pressure selling and always honest opinions given. He went above and beyond ensuring the vehicle was well presented. He was patient with the numerous questions we had. I’m super happy with the service I have had in purchasing my dream vehicle!
May 22, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Mrs Thomas,
We appreciate your kind feedback. It’s wonderful to hear Joe made your vehicle purchase such a supportive and enjoyable experience.
Kind regards, Sinclair Group
Vw used van purchase
We bought a van from sinclair swansea. Kyle was our sales assistant throughout the process. He was very friendly and helpful. He took us for a very informative test drive of the van. We never felt pressurised into buying. The van was cleaned and in very good condition for second hand. We had a chip in the windscreen which they replaced before taking it. Would highly recommend for peace of mind if buying a used van. Thanks Kyle.
May 18, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Mrs Poole,
Thank you for your kind words. We're pleased to hear Kyle made your van-buying experience so smooth and enjoyable.
Kind regards, Sinclair Group
Great service from start to finish
Great service from start to finish, Kyle Evan’s provided the best possible service, it was a pleasure doing business. I will be in contact in the future for my next company vehicle.
May 1, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi James,
Thank you for your kind words. We’re delighted Kyle provided such excellent service. We look forward to assisting you with your next company vehicle.
Kind regards, Sinclair Group
I can't fault the team at Swansea
I can't fault the team at Swansea. All i can say is excellent.
April 18, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Hallam,
Thank you for the great review! We’re pleased to hear you had an excellent experience with the team at Swansea.
Kind regards, Sinclair Group
I dealt through Kyle
I dealt through Kyle, he was extremely helpful and knowledgeable. I had a few issues, but he helped me through them all, fortunately. Also kept me updated
April 10, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Robert David Patterson-Jones,
Thank you for your feedback and for recognising Kyle’s dedication and support.
Kind regards, Sinclair Group
T28 panel van
Joe was great to deal with and very helpful and i am very happy with the service and the van that i purchased. I hope to do business again in the future.
March 27, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi there,
Thank you for your great feedback! We're pleased that Joe made the process smooth and that you're happy with your new van.
Kind regards, Sinclair Group
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