I’ve recently bought a California from Sinclair group Swansea. The whole experience has been so positive. Kyle was patient and reassuring on my test drive and throughout the whole process. There was a... See more
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Location
Switch locationGorseinon Road, SA4 9GW Swansea, GB
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From start to finish steve Coleman from sinclair made my experience Purchasing a van simple and stress free steve found the perfect van for me and within the budget stated I wouldn't hesitate in rec... See more
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I had problems with my new VW T7 California and dealt with a Gentleman by the name of Rob James.It involved several visits to the Gorseinon Garage.Rob went above and beyond each time and they eventu... See more
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The salesman was extremely helpful. He went out of his way to explain and guide us through the process of buying a new VW Transporter. He ensured we had the best possible deal. Offering and arranging... See more
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Company details
About Sinclair Group - Volkswagen Van Centre Swansea
Written by the company
𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.
We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.
Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.
We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.
So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.
Contact info
Gorseinon Road, SA4 9GW, Swansea, United Kingdom
4.7
Excellent
110 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
First class customer service
March 27, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Paul,
Thank you for your kind review! We're delighted you received first-class service from our team.
Kind regards, Sinclair Group
Overall very pleased with the purchase…
Overall very pleased with the purchase of a new Amarok. I dealt with Joe in sales throughout and he was friendly and efficient. Would certainly work with him again in the future.
March 21, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Goood Afternoon,
Thank you for your kind words! We're delighted to hear that you're pleased with your new Amarok and that Joe provided a friendly and efficient experience. We'll be sure to pass on your feedback—he’ll be thrilled! We look forward to assisting you again in the future. Enjoy your new vehicle!
Kind Regards
Sinclair Group
Caddy Van
From reception to sales team, the service was first class. Furthermore, the gentleman that delivered the vehicle was wonderful and a joy to speak with.
March 12, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Good Afternoon Mr Heaton,
Thank you for your kind words! We're delighted to hear that you had a first-class experience with our team, from reception to sales and delivery. We’ll be sure to pass along your compliments to our delivery specialist as well. Your satisfaction is our top priority, and we truly appreciate your support. If there's anything else we can do for you, please don't hesitate to reach out!
Sinclair Group
Very good service
I was very pleased with the helpful advice in choosing this vehicle, and on the day of the handover kyle was very helpful in explaining how everything worked on the truck I was very impressed with his knowledge and service
March 9, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi David,
Thank you for your kind review! We're delighted that Kyle made the handover process clear and that you’re pleased with your new vehicle.
Kind regards, Sinclair Group
Easy friendly van purchase
It was an enjoyable experience purchasing my new van, Kyle was very helpful and always got back to me.
March 2, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Good Afternoon Michael,
Thank you for your kind feedback! We're delighted to hear that you had an enjoyable experience purchasing your new van. It’s great to know that Kyle was helpful and responsive throughout the process.
We truly appreciate your support, and if there’s anything else we can do for you, please don’t hesitate to reach out. Wishing you many happy miles in your new van!
Kind Regards
Sinclair Group
Great experience from reserving
Great experience from reserving the vehicle to collection. Good communication throughout, easy process and very helpful. Advert was taken offline very quickly after reserving. Only thing that could be improved on would be to send a pdf of the vehicle information and pictures between reserving the vehicle and visiting to test drive / purchase.
February 20, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Luke,
Thank you for sharing your positive feedback! We’re so glad to hear that you had a great experience from reserving the vehicle to collection. It’s wonderful to know that the communication and process were smooth, and we appreciate your suggestion about sending the vehicle information and pictures in PDF format. We’ll definitely take that into consideration to improve our service moving forward. Thanks again for your kind words, and we hope to welcome you back soon!
Kind Regards
Sinclair Group
Just purchased my second van from…
Just purchased my second van from Sinclair, Swansea and dealt with Kyle Evans, who was professional, knowledgeable and genuinely helpful, answered all my questions and provided clear, honest information without any pressure.
Would highly recommend this garage and in particular Kyle for a hassle free and pleasant buying experience.
Jake the Manager introduced himself and ensured we were happy with the service received.
February 7, 2025
Unprompted review
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Gwyn,
Thank you for your kind words and continued support. We're thrilled to hear that Kyle and Jake made your van purchase experience a pleasant one.
Kind regards,
Sinclair Group
We appreciated Joshua took time to show…
We appreciated Joshua took time to show us the van in a lot of detail. Good experience overall.
February 6, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Mr W.L
Thank you so much for taking the time to show us the van in such detail, Joshua! We really appreciated it. It was a great experience overall, and we feel much more informed. Looking forward to the next steps!
Kind Regards
Sinclair Group
Very good experience seen a van online…
Very good experience seen a van online phoned vw van centre swansea and spoke to Joseph Needham who reserved the van for me and put it exactly right to my expectations, this is the second van he sold me and he made everything run smooth ... Van is amazing thanks Joe, very good company.
February 1, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Richard,
I'm so glad to hear about your positive experience! It’s great that Joseph Needham was able to reserve the van for you and make sure everything met your expectations. It sounds like he made the whole process smooth and easy, which is exactly what you want when buying a vehicle. Enjoy your new van, and thanks for the kind words!
Thanks again,
Sinclair Group
Excellent customer service
Excellent customer service. Joshua was a pleasure to work with
January 30, 2025
Unprompted review
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Good Afternoon William,
Thank you for your positive feedback! We're so glad to hear that Joshua made your experience a pleasant one. We truly appreciate your kind words, and we’ll be sure to pass them along to him. If you need anything else, don’t hesitate to reach out!
Regards
Sinclair Group
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Richard,
Thank you for your feedback! We’re so glad to hear that Joe made the experience quick and easy for you. We really appreciate your kind words, and if you need anything else, feel free to reach out!
Kind Regards
Sinclair Group
The sale person Kyle was really…
The sale person Kyle was really helpful, very respectful and no pressure, he explained everything about the vehicle,
Kyle had plenty of time for me , and no question was to much trouble,
I am Very happy with the service I had from Kyle
January 19, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hello Mark,
Thank you for sharing your experience! We’re thrilled to hear that Kyle provided such outstanding service, taking the time to answer all your questions and ensuring a pressure-free experience. We’ll pass on your kind words to him.
Kind regards,
Sinclair Group
Another great visit to Gorseinon
Another great visit to Gorseinon to see the crew. Had a T6 serviced here. Now , my California in for a service. Despite turning up 2 days to early previously (!) Tom was extremely efficient and welcoming. I waited while my vehicle was serviced, completed in 2 hours. Filled my time looking at other vehicles / talking to Joe (who sold me the California) and Clive. Another cup of coffee and I could have stayed all day! Great service and lovely people. Recommended.
January 16, 2025
Unprompted review
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Peter,
Thank you for your detailed and glowing review! We’re so pleased to hear about your great experience with Tom, Joe, and Clive. We hope to see you again soon!
Kind regards,
Sinclair Group
VW Transporter
Super experience at Swansea Sinclair commercials. Joe is extremely accommodating & knowledgeable regarding the Transporters. Vehicle purchase and additional items was sorted hassle free & all handled professionally. The vehicle handover was superb. Can’t fault the whole experience & will definitely return in the future.
January 2, 2025
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi SurferC,
Thank you for your fantastic feedback! We’re thrilled that Joe and the team provided you with a hassle-free and professional experience. We look forward to welcoming you back in the future.
Kind regards,
Sinclair Group
Always at the end of the phone to help…
Always at the end of the phone to help with the deal
Friendly and easy to talk to
December 19, 2024
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Miss Mumby,
Thank you for your fantastic review! We’re always here to help and are so pleased you found us friendly and easy to talk to.
Kind regards,
Sinclair Group.
100% recommended
Kyle was absolutely brilliant from start to finish. He kept me informed at every stage and found an alternative option when I had a problem signing some of the documentation. A pleasure to deal with someone so friendly, attentive an efficient. I know that Kyle is fairly new to Sinclairs but you would never guess, he is an excellent asset!
December 13, 2024
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi B8CJH,
Thank you for your kind words about Kyle. We’re thrilled to hear that he provided such excellent service and made the process so seamless for you. Your feedback is greatly appreciated.
Kind regards,
Sinclair Group
Excellent service
Excellent service - Liam helped over a number of days and with.me changing my mind multiple times, he was super patient and found me the perfect car 😁 fantastic service will definitely be recommending to friends and family.
December 2, 2024
Unprompted review
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi,
Thank you for sharing your wonderful feedback. We're delighted to hear that Liam was able to assist you so patiently and find the perfect car for you. Your recommendation means a lot to us, and we truly appreciate your kind words.
Kind regards,
Sinclair Group
Top marks for Kyle!!
Kyle Evans our salesman made the experience seamless, no hassle at all. He was amazing.
December 10, 2024
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Mr Billing,
Thank you for your glowing review! It’s wonderful to hear that Kyle made the process so hassle-free for you. We’ll be sure to share your kind words with him.
Kind regards,
Sinclair Group
Excellent customer care
The salesman was extremely helpful. He went out of his way to explain and guide us through the process of buying a new VW Transporter. He ensured we had the best possible deal. Offering and arranging for extras such as carpeting. He kept us fully informed at all times. We would recommend the Volkswagen Van Centre Swansea
November 24, 2024
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Mr Davies,
Thank you for sharing your experience! We’re pleased to hear our team went above and beyond to guide you through the purchase of your VW Transporter. Your recommendation is greatly appreciated!
Kind regards,
Sinclair Group
Kyle the salesman outstanding
Kyle the salesman from start to finish was the most helpful person I have ever come accross in my last 50 years of being in business .nothing to much trouble,
Sinclair as a company in whole is the best dealership I have come across from the delivery man to the sales manager all 100%, all link well and work together to give a seamless purchase love my 4 motion transporter
thank you again
And best regards
Colin lee ( AV TAYLOR LTD )
November 21, 2024
Reply from Sinclair Group - Volkswagen Van Centre Swansea
Hi Colin,
Thank you for your incredible feedback. We’re thrilled to hear that Kyle and the entire team provided such outstanding service. Enjoy your VW Transporter!
Kind regards,
Sinclair Group
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