Starlight have always resolved issues promptly. Molly is very helpful when issues with quality arise although it is very rare. One of their suppliers sent a batch of poor quality cookipack lids but as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been using Starlight Packaging for a number of years. I can order small quantities to try. Larger quantities are always in stock. I have found the staff very polite and helpful. Deliveries... See more
Company replied
I am delighted to say that this company is amazing! I needed some oval-shaped cake cases for my son's birthday and I trawled many online stores unable to find anything that had a quantity of under 100... See more
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Bought a sample box. Delivery was very quick as always, however I was disappointed with the quality of the box as it fell apart. Because of that I didn’t go on to order more. It’s also quite an expens... See more
Company replied
Company details
About Starlight Packaging
Written by the company
Starlight Packaging has been doing business for over 10 years.
We provide a wide range of products that companies or individuals in the food industry would want and need.
We have a wide range of customers, from large food distributors, coffee shops, butchers, fast food takeaways, bakers and more.
Few of our key product ranges are:
Food delivery boxes
Produce trays
Polystyrene boxes
Takeaway cups
Cake boxes
Cupcake holders
Vacuum pouches
Eco friendly packaging
Cleaning Hygiene products
We sell all over the UK with nationwide delivery.
Also sell internationally to Europe and USA as well as rest of the world.
UK delivery options include:
Free delivery
Next day delivery
Next day AM delivery
Express delivery
Saturday delivery
Sunday delivery
Contact info
Stoke on Trent, United Kingdom
- 01782454464
- sales@starlightpackaging.co.uk
- www.starlightpackaging.co.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Starlight Packaging
Hello Daniella,
Thank you for the 5 stars! :)
Reply from Starlight Packaging
Hello Phil,
We are glad to hear that you were impressed with your order. Thank you for the 5 stars!
Reply from Starlight Packaging
Hello Dean,
Thank you very much for the 5 stars!
Great service!
Great service! product as described and arrived safely packaged and very promptly.
July 25, 2026
Reply from Starlight Packaging
Hello,
Thank you so much for the 5 stars! We are happy to hear that you were impressed with our service :)
Reply from Starlight Packaging
Hello Linda,
Thank you very much for the 5 stars!
Reply from Starlight Packaging
Hello Kristie,
Thank you for the 5 stars! :)
Reply from Starlight Packaging
Hello Claire,
Thank you for the 5 stars!
Unfortunately the replacement tube
Unfortunately the replacement tube
was also damaged tube partly
crushed which gives me little confidence in your product.
However it could be the fault of evri
Your courier. I give up.
Michael torpy.
June 30, 2026
Reply from Starlight Packaging
Hello Michael,
We are sad to see the low stars. We are very sorry that the replacement has been damaged, if you could please email us images to sales@starlightpackaging.co.uk we can get this refunded for you.
Fast delivery and exactly as described.
July 1, 2026
Reply from Starlight Packaging
Hello,
Thank you for the 5 stars! We are very happy to hear you were impressed with our service
Driver said he tried to deliver he did not
Driver said he tried to deliver he did not . Plus on 2 Nd delivery the item was dented and damaged
June 29, 2026
Reply from Starlight Packaging
Hello Lauren,
We are sad to see the low stars and to hear your order has arrived damaged. Could you please email us sales@starlightpackaging.co.uk with images of the damage and we can get this replaced for you.
Great product delivered quickly.
June 1, 2026
Unprompted review
Reply from Starlight Packaging
Hello Tammy,
Thank you very much for the 5 stars!
Delivered on time as per order
February 23, 2026
Reply from Starlight Packaging
Hello,
Thank you very much for the 5 stars!
Arrived super quick 😍😍
June 29, 2026
Reply from Starlight Packaging
Hello Claire,
We are very glad to hear that your order arrived quickly, thank you very much for the 5 stars!
Easy process.the item arrived on time…
Easy process.the item arrived on time and good quality
June 1, 2026
Unprompted review
Reply from Starlight Packaging
Hello Diana,
Thank you very much for the 4 stars!
Great customer service dept
Great customer service dept. Always helpful and speedy shipping.
February 27, 2026
Reply from Starlight Packaging
Hello Mrs C Roberts,
Thank you for the 5 stars! We are very happy to hear you were impressed with our service :)
Helpful
The customer service was extremely helpful in sorting out delivery issues i had .
May 26, 2026
Reply from Starlight Packaging
Hello,
Thank you very much for the 4 stars! :)
I have received all my products in a…
I have received all my products in a correct way without no damage... and the quality is spot on! Thank you so much
June 12, 2026
Unprompted review
Reply from Starlight Packaging
Hello Vineta,
Thank you for the 5 stars! We are glad to hear you were impressed with your order :)
Reply from Starlight Packaging
Hello Teresa,
Thank you very much for the 5 stars! :)
Reply from Starlight Packaging
Hello Chris,
Thank you for the 5 stars! :)
Sorted!
Initially had a problem with the trays but this was quickly resolved so thank you Starlight!
May 26, 2026
Reply from Starlight Packaging
Hello Emily,
We are sad to see the low stars. One of our team responded to your email asking if you would like another item which you confirmed that a different one would be suitable for you and this has been dispatched this morning on a next day delivery.
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